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Punjab Board
SYLLABUS
2024-2025
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CLASS-XII
Session: 2024-25
BUSINESS STUDIES
Time: 3 Hrs Theory: 80 Marks
INA: 20 Marks
Total: 100 Marks
SYLLABUS
PART – A PRINCIPLES AND FUNCTIONS OF MANAGEMENT
Unit 1: Nature and Significance of Management
• Management - concept, objectives, and importance
• Management as Science, Art and Profession
• Levels of Management
• Management functions-planning, organizing, staffing, directing and controlling
Unit 2: Principles of Management
• Principles of Management- concept and significance
• Fayol’s principles of management
• Taylor’s Scientific management- principles and techniques
Unit 3: Business Environment
• Business Environment- concept and importance
• Dimensions of Business Environment- Economic, Social, Technological, Political and legal
• Demonetization - concept and features
• Impact of Government policy changes on business with special reference to liberalization,
privatization and globalization in India
Unit 4: Planning
• Concept, importance and limitation
• Planning process
• Single use and standing plans. Objectives, Strategy, Policy, Procedure, method, Rules,
budget and Programs
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Unit 5: Organising
Concept and importance
Organising Process
Structure of organisation- functional and divisional concept. Formal and informal
organisation- concept
Delegation: concept, elements and importance
Centralisation – concept and features
Decentralization: concept, features and importance
Unit 6: Staffing
Concept and importance of staffing
Staffing as a part of Human Resource Management - concept
Staffing process
Recruitment process
Selection - process
Training and Development - Concept and importance, Methods of training - on the job and off
the job - vestibule training, apprenticeship training and internship training
Unit 7: Directing
• Concept and importance
Elements of Directing
Supervision- Concept and importance
Motivation - concept, Maslow’s hierarchy of needs, Financial and non- financial incentives
Leadership - concept, styles - authoritative, democratic and laissez faire
Communication - concept, formal and informal communication; barriers to effective
communication, how to overcome the barriers.
Unit 8: Controlling
• Controlling - Concept and importance
• Relationship between planning and controlling
• Steps in process of control
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Unit 9- Coordination
Coordination: Meaning, Nature and importance.
PART – B BUSINESS FINANCE & MARKETING
Unit 10: Business Finance
• Financial decisions: investment, financing and dividend- Meaning and factors affecting
financial decisions.
• Financial Planning - concept and importance
• Capital Structure – concept and factors affecting capital structure
• Fixed and Working Capital - Concept and factors affecting their requirements
Unit 11: Financial Markets
• Financial Markets: Concept, Functions and types
• Money market and its instruments
• Capital market and its types (primary and secondary), methods of floatation in the
primary market
• Stock Exchange - Functions and trading procedure
• Securities and Exchange Board of India (SEBI) - Objectives and functions
Unit 12: Marketing
• Marketing – Concept, functions and philosophies
• Marketing Mix – Concept and elements
• Product - branding, labelling and packaging – Concept
• Price - Concept, Factors determining price
• Physical Distribution – concept, components and channels of distribution
• Promotion – Concept and elements; Advertising, Personal Selling, Sales Promotion and
Public Relations
Unit 13: Consumer Protection
• Concept and importance of consumer protection
• Consumer Protection Act 2019, Meaning of consumer
• Rights and responsibilities of consumers
• Who can file a complaint?
• Redressal machinery
• Remedies available
• Consumer awareness - Role of consumer organizations and Non- Governmental
Organizations (NGOs)
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Study Materials
Notes
Model Papers Class 6 Notes
Sample Papers Class 7 Notes
Half Yearly Sample Papers Class 8 Notes
Class 9 Notes
Important Resources
Class 10 Notes
Periodic Table
Class 11 Notes
Writing Skills / Formats
Maps of India / World Class 12 Notes
Books and Solutions
NCERT Books
NCERT Book Solutions
HC Verma Chapter Wise Solutions
RD Sharma Solutions
CGBSE Solutions