Page 1
This Question Paper consists of 30 questions and 8 printed pages.
Bg àíZ-nÌ ‘| 30 àíZ VWm 8 ‘w{ÐV n¥ð> h¢& Code No.
H$moS> Z§0
65/AS/3
u
Roll No.
AZwH«$‘m§H$ Set / goQ>
BUSINESS STUDIES
ì¶mdgm{¶H$ Aܶ¶Z
(215)
Day and Date of Examination .....................................................................................
(narjm H$m {XZ d {XZm§H$)
Signature of Invigilators 1. .....................................................................................
({ZarjH$m| Ho$ hñVmja)
2. .....................................................................................
General Instructions :
1. Candidate must write his/her Roll Number on the first page of the Question
Paper.
2. Please check the Question Paper to verify that the total pages and total
number of questions contained in the Question Paper are the same as those
printed on the top of the first page. Also check to see that the questions are
in sequential order.
3. For the objective type of questions, you have to choose any one of the four
alternatives given in the question, i.e., (A), (B), (C) or (D) and indicate your
correct answer in the Answer-Book given to you.
4. All the questions including objective-type questions are to be answered within
the allotted time and no separate time limit is fixed for answering objective-type
questions.
5. Making any identification mark in the Answer-Book or writing Roll Number
anywhere other than the specified places will lead to disqualification of the
candidate.
6. Write your Question Paper Code No. 65/AS/3, Set u on the Answer-Book.
215/AS/3/407A [ P.T.O.
Page 2
7. (a) The Question Paper is in English/Hindi medium only. However, if you
wish, you can answer in any one of the languages listed below :
English, Hindi, Urdu, Punjabi, Bengali, Tamil, Malayalam, Kannada,
Telugu, Marathi, Odia, Gujarati, Konkani, Manipuri, Assamese, Nepali,
Kashmiri, Sanskrit and Sindhi.
You are required to indicate the language you have chosen to answer in
the box provided in the Answer-Book.
(b) If you choose to write the answer in the language other than Hindi and
English, the responsibility for any errors/mistakes in understanding the
questions will be yours only.
gm‘mݶ AZwXoe …
1. narjmWu àíZ-nÌ Ho$ nhbo n¥ð> na AnZm AZwH«$‘m§H$ Adí¶ {bI|&
2. H¥$n¶m àíZ-nÌ H$mo Om±M b| {H$ àíZ-nÌ Ho$ Hw$b n¥ð>m| VWm àíZm| H$s CVZr hr g§»¶m h¡ {OVZr àW‘ n¥ð> Ho$ g~go
D$na N>nr h¡& Bg ~mV H$s Om±M ^r H$a b| {H$ àíZ H«${‘H$ ê$n ‘| h¢&
3. dñVw{Zð> àíZm| _o§ AmnH$mo Mma {dH$ënm| (A), (B), (C) VWm (D) _| go H$moB© EH$ CÎma MwZZm h¡ VWm Xr JB©
CÎma-nwpñVH$m _| ghr CÎma {bIZm h¡&
4. dñVw{Zð> àíZm| Ho$ gmW-gmW g^r àíZm| Ho$ CÎma {ZYm©[aV Ad{Y Ho$ ^rVa hr XoZo h¢Ÿ& dñVw{Zð> àíZm| Ho$ {bE AbJ
go g_` Zht {X`m OmEJmŸ&
5. CÎma-nwpñVH$m ‘| nhMmZ-{M• ~ZmZo AWdm {Z{X©ï> ñWmZm| Ho$ A{V[aº$ H$ht ^r AZwH«$‘m§H$ {bIZo na narjmWu H$mo
A¶mo½¶ R>ham¶m OmEJm&
6. AnZr CÎma-nwpñVH$m na àíZ-nÌ H$m H$moS> Z§0 65/AS/3, goQ u {bI|&
7. (H$) n«íZ-nÌ Ho$db A§J«oOr/{hÝXr ‘| h¡& {’$a ^r, ¶{X Amn Mmh| Vmo ZrMo Xr JB© {H$gr EH$ ^mfm ‘| CÎma Xo
gH$Vo h¢ …
A§J«oOr, {hÝXr, CXÿ©, n§Om~r, ~§Jbm, V{‘b, ‘b¶mb‘, H$Þ‹S>, VobwJy, ‘amR>r, C{‹S>¶m, JwOamVr, H$m|H$Ur,
‘{Unwar, Ag{‘¶m, Zonmbr, H$í‘rar, g§ñH¥$V Am¡a {gÝYr&
H¥$n¶m CÎma-nwpñVH$m ‘| {XE JE ~m°³g ‘| {bI| {H$ Amn {H$g ^mfm ‘| CÎma {bI aho h¢&
(I) ¶{X Amn {hÝXr Ed§ A§J«oOr Ho$ A{V[aº$ {H$gr Aݶ ^mfm ‘| CÎma {bIVo h¢, Vmo àíZm| H$mo g‘PZo ‘| hmoZo dmbr
Ìw{Q>¶m|/Jb{V¶m| H$s {Oå‘oXmar Ho$db AmnH$s hmoJr&
215/AS/3/407A 2
Page 3
BUSINESS STUDIES
ì¶mdgm{¶H$ Aܶ¶Z
(215)
Time : 3 Hours ] [ Maximum Marks : 100
g‘¶ … 3 KÊQ>o ] [ nyUmªH$ … 100
Note : (i) All questions are compulsory.
(ii) Marks allotted for each question are indicated against it.
{ZX}e … (i) g^r àíZ A{Zdm¶© h¢&
(ii) à˶oH$ àíZ Ho$ A§H$ CgHo$ gm‘Zo Xem©E JE h¢&
1. Which of the following activities is non-economic? 1
(A) Playing football with friends
(B) Teaching in a school
(C) Working in an office
(D) Selling fruits and vegetables in the local market
{ZåZ{b{IV ‘| go H$m¡Z-gr AZm{W©H$ {H«$¶m h¡?
(A) XmoñVm| Ho$ gmW ’w$Q>~mb IobZm
(B) ñHy$b ‘| n‹T>mZm
(C) H$m¶m©b¶ ‘| Zm¡H$ar H$aZm
(D) ñWmZr¶ ~mOma ‘| ’$b VWm gpãO¶m± ~oMZm
2. LLP was enacted by the Parliament in the year
(A) 2005 (B) 2006
(C) 2007 (D) 2008 1
g§gX Zo gr{‘V Xm{¶Ëd gmPoXmar H$mo df© _____ ‘| nm[aV {H$¶m&
(A) 2005 (B) 2006
(C) 2007 (D) 2008
215/AS/3/407A 3 [ P.T.O.
Page 4
3. Which principle of insurance ensures that the insured does not become
negligent about the safety of the subject matter after taking an insurance
policy? 1
(A) Subrogation (B) Contribution
(C) Mitigation (D) Utmost good faith
~r‘m H$m H$m¡Z-gm {gÕmÝV ¶h gw{ZpíMV H$aVm h¡ {H$ ~r‘mH¥$V, ~r‘m H$amZo Ho$ níMmV² ~r‘m dñVw
H$s gwajm Ho$ à{V bmnadmh Z hmo OmE?
(A) à˶mgZ (B) ¶moJXmZ
(C) ݶyZrH$aU (D) nyU© gX²{dídmg
4. Which type of insurance covers the risk of loss on account of fraud and
dishonesty on the part of employees handling cash? 1
(A) Liability insurance (B) Property insurance
(C) Burglary insurance (D) Fidelity insurance
amoH$‹S> g§^mbZo dmbo H$‘©Mm[a¶m| H$s YmoImY‹S>r Am¡a ~oB©‘mZr go hmoZo dmbo ZwH$gmZ Ho$ Omo{I‘ go ~MZo
hoVw {H$g àH$ma H$m ~r‘m H$am¶m OmVm h¡?
(A) Xm{¶Ëd ~r‘m (B) gån{Îm H$m ~r‘m
(C) Mmoar ~r‘m (D) g˶{Zð>m ~r‘m
5. Web design and content creation is a part of which service? 1
(A) BPO (B) KPO
(C) Retail trade (D) Wholesale trade
do~ {S>OmBZ VWm {df¶-dñVw aMZm {H$g godm H$m {hñgm h¡?
(A) ~r0 nr0 Amo0 (B) Ho$0 nr0 Amo0
(C) ’w$Q>H$a ì¶mnma (D) WmoH$ ì¶mnma
6. Which middleman displays different types of goods in a very systematic
and attractive manner to final customers? 1
(A) Manufacturer (B) Wholesaler
(C) Retailer (D) Agent
215/AS/3/407A 4
Page 5
H$m¡Z-gm ‘ܶñW {d{^Þ àH$ma H$s dñVwAm| H$m, gwé{MnyU© Ed§ AmH$f©H$ T>§J go, A§{V‘ J«mhH$m| Ho$
g‘j àXe©Z H$aVm h¡?
(A) CËnmXH$ (B) WmoH$ {dH«o$Vm
(C) ’w$Q>H$a {dH«o$Vm (D) EO|Q>
7. Wholesaler is an important link between
(A) producer and wholesaler (B) retailer and consumer
(C) producer and consumer (D) producer and retailer 1
WmoH$ ì¶mnmar {H$ZHo$ ~rM EH$ ‘hÎdnyU© H$‹S>r h¡?
(A) CËnmXH$ Ed§ WmoH$ ì¶mnmar (B) ’w$Q>H$a ì¶mnmar Ed§ Cn^moº$m
(C) CËnmXH$ Ed§ Cn^moº$m (D) CËnmXH$ Ed§ ’w$Q>H$a ì¶mnmar
8. Which of the following statements is ‘true’ ? 1
(A) Wash sales refer to sales of goods at a discount after rainy season.
(B) Sale on hire-purchase permits the buyer to return the goods at any
stage.
(C) Goods delivered to the buyer on approval basis are always paid for in
advance.
(D) In auction sale, goods are sold to the highest bidder even when there
is a reserve price.
{ZåZ{b{IV ‘| go H$m¡Z-gm H$WZ "ghr' h¡?
(A) {ZH$mgr {dH«$¶, ~agmV Ho$ ‘m¡g‘ Ho$ R>rH$ ~mX, Ny>Q> na {dH«$¶ H$mo H$hVo h¢&
(B) {H$am¶m-H«$¶ nÕ{V ‘| H«o$Vm H$^r ^r ‘mb H$mo bm¡Q>m gH$Vm h¡&
(C) AZw‘moXZ na {dH«$¶ ‘| H«o$Vm H$mo Amny{V© {H$E ‘mb Ho$ ~Xbo ‘| gXm A{J«‘ ^wJVmZ H$aZm
hmoVm h¡&
(D) Ama{jV ‘yë¶ Ho$ hmoZo na ^r Zrbm‘r ‘| dñVwAm| H$mo gXm A{YH$V‘ ~mobr bJmZo dmbo H$mo ~oMm
OmVm h¡&
9. Sometimes, consumers are carried away by advertisements on TV. Which
right can make the consumer conscious of such a problem? 1
(A) Right to choose (B) Right to be heard
(C) Right to be informed (D) Right to safety
215/AS/3/407A 5 [ P.T.O.
Page 6
H$^r-H$^r Cn^moº$m ^r Q>r0 dr0 na {dkmnZm| go à^m{dV hmo OmVm h¡& Cn^moº$m H$m H$m¡Z-gm A{YH$ma
Cgo Bg g‘ñ¶m Ho$ à{V gMoV H$aVm h¡?
(A) M¶Z H$m A{YH$ma (B) gwZdmB© H$m A{YH$ma
(C) gyMZm nmZo H$m A{YH$ma (D) gwajm H$m A{YH$ma
10. Who can start a business? 1
(A) Very highly educated person (B) An uneducated person
(C) Very rich person (D) All of the above
ì¶dgm¶ H$m¡Z ewê$ H$a gH$Vm h¡?
(A) EH$ Cƒ {e{jV ì¶{º$ (B) EH$ A{e{jV ì¶{º$
(C) A{V YZr ì¶{º$ (D) Cn¶w©º$ g^r
11. What do you mean by auxiliaries to trade? State any two categories of it. 3
ì¶mnma H$s ghm¶H$ {H«$¶mAm| go Amn ³¶m g‘PVo h¢? BgH$s H$moB© Xmo lo{U¶m± ~VmBE&
12. What are the activities undertaken by a consumers’ cooperative society?
Give any one example of consumer cooperative society. 3
Cn^moº$m ghH$mar g{‘{V H$s ³¶m J{V{d{Y¶m± hmoVr h¢? Cn^moº$m ghH$mar g{‘{V H$m H$moB© EH$ CXmhaU
Xr{OE&
13. What do you understand by Postal Life Insurance? 3
S>mH$ OrdZ ~r‘m go Amn ³¶m g‘PVo h¢?
14. This type of card issued by banks, allows customers to access their funds
immediately, electronically. Identify and explain its features. 3
EH$ H$mS>©, Omo ~¢H$, J«mhH$m| H$mo Bbo³Q´>m°{ZH$ ‘mܶ‘ go Vwa§V CZHo$ n¡go VH$ nhþ±M CnbãY H$amVm h¡,
H$s nhMmZ H$s{OE Ed§ CgH$s {deofVmAm| H$m dU©Z H$s{OE&
15. What do you understand by wash sales? 3
{ZH$mgr {dH«$¶ (p³bAa|g gob) go Amn ³¶m g‘PVo h¢?
16. What do you understand by extractive industry? Give any two examples
of it. 4
{ZîH$f©U CÚmoJ go Amn ³¶m g‘PVo h¢? BgHo$ H$moB© Xmo CXmhaU Xr{OE&
215/AS/3/407A 6
Page 7
17. What do you understand by social responsibility of business? Give its
two examples. 4
ì¶dgm¶ Ho$ gm‘m{OH$ CÎmaXm{¶Ëd go Amn ³¶m g‘PVo h¢? BgHo$ Xmo CXmhaU Xr{OE&
18. What is advertising? State its three features. 4
{dkmnZ ³¶m h¡? BgH$s VrZ {deofVmE± ~VmBE&
19. This system is called shopping by post, where goods are sold directly by
producers to consumers through post office. Identify and explain the
concept. State its three features. 4
Bg nÕ{V H$mo S>mH$ Ûmam em°qnJ H$hVo h¢, {Og‘| CËnmXH$ S>mH$ Ûmam grYo hr Cn^moº$mAm| H$mo gm‘mZ
~oMVo h¢& Bg àUmbr H$mo nhMm{ZE Ed§ BgH$s VrZ {deofVmE± ~VmBE&
20. What do you understand by hoarding and black marketing? 4
O‘mImoar Ed§ H$mbm~mµOmar go Amn ³¶m g‘PVo h¢?
21. This type of company restricts the right of its members to transfer their
shares. Identify it and state its four features. 5
¶h H§$nZr AnZo gXñ¶m| Ho$ A§em| Ho$ hñVm§VaU Ho$ A{YH$ma H$mo à{V~§{YV H$aVr h¡& Bg H§$nZr H$s
nhMmZ H$s{OE Ed§ BgH$s Mma {deofVmE± ~VmBE&
22. What do you understand by a public warehouse and a private
warehouse? 5
gmd©O{ZH$ ^§S>maJ¥h Ed§ {ZOr ^§S>maJ¥h go Amn ³¶m g‘PVo h¢?
23. Explain the process of communication. 5
gåàofU H$s à{H«$¶m H$m dU©Z H$s{OE&
24. Explain the purpose of the following laws to protect the interest of
consumers : 5
(a) The Prevention of Food Adulteration Act, 1954
(b) The Agricultural Produce (Grading and Marketing) Act, 1937
Cn^moº$mAm| Ho$ {hVm| H$s ajm H$aZo dmbo {ZåZ{b{IV H$mZyZm| Ho$ CÔoí¶ H$m dU©Z H$s{OE …
(H$) ImÚ nXmW© {‘bmdQ> amoH$Wm‘ A{Y{Z¶‘, 1954
(I) H¥${f CËnmX (loUrH$aU Am¡a {dnUZ) A{Y{Z¶‘, 1937
215/AS/3/407A 7 [ P.T.O.
Page 8
25. What do you mean by entrepreneurship? Explain its importance. 5
CÚ{‘Vm go AmnH$m ³¶m A{^àm¶ h¡? BgHo$ ‘hÎd H$m dU©Z H$s{OE&
26. Explain the features of Joint Hindu Family Business. 6
g§¶wº$ {hÝXÿ n[adma ì¶dgm¶ H$s {deofVmAm| H$s ì¶m»¶m H$s{OE&
27. State three advantages and three limitations of water transport. 6
Ob-n[adhZ Ho$ VrZ bm^ Ed§ VrZ gr‘mE± ~VmBE&
28. State any three points of importance of personal selling from manu-
facturer’s point of view and any three points from customer’s point
of view. 6
CËnmXH$mo| Ed§ Cn^moº$mAm| H$s Ñ{ï> go d¡¶{º$H$ {dH«$¶ Ho$ ‘hÎd Ho$ H$moB© VrZ {~ÝXþ ~VmBE&
29. What do you mean by right to consumer education? As a part of this right,
what should consumers expect to be educated about? 6
Cn^moº$m {ejm Ho$ A{YH$ma go Amn ³¶m g‘PVo h¢? Bg A{YH$ma Ho$ ê$n ‘| Cn^moº$mAm| H$mo {H$Z
~mVm| H$s {ejm H$s Amem H$aZr Mm{hE?
30. A self-employed person should aware and alert about changes taking place
in the market so as to adjust his operations. Identify this quality and
explain five other qualities required for success in self-employment. 6
ñdamoOJma ‘| bJo ì¶{º$ H$mo ~mOma ‘| hmo aho n[adV©Zm| Ho$ à{V gMoV Am¡a gVH©$ hmoZm Mm{hE, {Oggo
{H$ dh CZHo$ AZwgma AnZo ì¶dgm¶ Ho$ H$m¶m] H$m g‘m¶moOZ H$a gHo$& Bg JwU H$s nhMmZ H$s{OE
Ed§ ñdamoOJma ‘| g’$b hmoZo Ho$ {bE Am¡a nm±M Amdí¶H$ JwUm| H$m dU©Z H$s{OE&
215/AS/3/407A [V23] 8
Page 9
This Question Paper consists of 30 questions and 8 printed pages.
Bg àíZ-nÌ ‘| 30 àíZ VWm 8 ‘w{ÐV n¥ð> h¢& Code No.
H$moS> Z§0
65/AS/3
v
Roll No.
AZwH«$‘m§H$ Set / goQ>
BUSINESS STUDIES
ì¶mdgm{¶H$ Aܶ¶Z
(215)
Day and Date of Examination .....................................................................................
(narjm H$m {XZ d {XZm§H$)
Signature of Invigilators 1. .....................................................................................
({ZarjH$m| Ho$ hñVmja)
2. .....................................................................................
General Instructions :
1. Candidate must write his/her Roll Number on the first page of the Question
Paper.
2. Please check the Question Paper to verify that the total pages and total
number of questions contained in the Question Paper are the same as those
printed on the top of the first page. Also check to see that the questions are
in sequential order.
3. For the objective type of questions, you have to choose any one of the four
alternatives given in the question, i.e., (A), (B), (C) or (D) and indicate your
correct answer in the Answer-Book given to you.
4. All the questions including objective-type questions are to be answered within
the allotted time and no separate time limit is fixed for answering objective-type
questions.
5. Making any identification mark in the Answer-Book or writing Roll Number
anywhere other than the specified places will lead to disqualification of the
candidate.
6. Write your Question Paper Code No. 65/AS/3, Set v on the Answer-Book.
215/AS/3/407B [ P.T.O.
Page 10
7. (a) The Question Paper is in English/Hindi medium only. However, if you
wish, you can answer in any one of the languages listed below :
English, Hindi, Urdu, Punjabi, Bengali, Tamil, Malayalam, Kannada,
Telugu, Marathi, Odia, Gujarati, Konkani, Manipuri, Assamese, Nepali,
Kashmiri, Sanskrit and Sindhi.
You are required to indicate the language you have chosen to answer in
the box provided in the Answer-Book.
(b) If you choose to write the answer in the language other than Hindi and
English, the responsibility for any errors/mistakes in understanding the
questions will be yours only.
gm‘mݶ AZwXoe …
1. narjmWu àíZ-nÌ Ho$ nhbo n¥ð> na AnZm AZwH«$‘m§H$ Adí¶ {bI|&
2. H¥$n¶m àíZ-nÌ H$mo Om±M b| {H$ àíZ-nÌ Ho$ Hw$b n¥ð>m| VWm àíZm| H$s CVZr hr g§»¶m h¡ {OVZr àW‘ n¥ð> Ho$ g~go
D$na N>nr h¡& Bg ~mV H$s Om±M ^r H$a b| {H$ àíZ H«${‘H$ ê$n ‘| h¢&
3. dñVw{Zð> àíZm| _o§ AmnH$mo Mma {dH$ënm| (A), (B), (C) VWm (D) _| go H$moB© EH$ CÎma MwZZm h¡ VWm Xr JB©
CÎma-nwpñVH$m _| ghr CÎma {bIZm h¡&
4. dñVw{Zð> àíZm| Ho$ gmW-gmW g^r àíZm| Ho$ CÎma {ZYm©[aV Ad{Y Ho$ ^rVa hr XoZo h¢Ÿ& dñVw{Zð> àíZm| Ho$ {bE AbJ
go g_` Zht {X`m OmEJmŸ&
5. CÎma-nwpñVH$m ‘| nhMmZ-{M• ~ZmZo AWdm {Z{X©ï> ñWmZm| Ho$ A{V[aº$ H$ht ^r AZwH«$‘m§H$ {bIZo na narjmWu H$mo
A¶mo½¶ R>ham¶m OmEJm&
6. AnZr CÎma-nwpñVH$m na àíZ-nÌ H$m H$moS> Z§0 65/AS/3, goQ v {bI|&
7. (H$) n«íZ-nÌ Ho$db A§J«oOr/{hÝXr ‘| h¡& {’$a ^r, ¶{X Amn Mmh| Vmo ZrMo Xr JB© {H$gr EH$ ^mfm ‘| CÎma Xo
gH$Vo h¢ …
A§J«oOr, {hÝXr, CXÿ©, n§Om~r, ~§Jbm, V{‘b, ‘b¶mb‘, H$Þ‹S>, VobwJy, ‘amR>r, C{‹S>¶m, JwOamVr, H$m|H$Ur,
‘{Unwar, Ag{‘¶m, Zonmbr, H$í‘rar, g§ñH¥$V Am¡a {gÝYr&
H¥$n¶m CÎma-nwpñVH$m ‘| {XE JE ~m°³g ‘| {bI| {H$ Amn {H$g ^mfm ‘| CÎma {bI aho h¢&
(I) ¶{X Amn {hÝXr Ed§ A§J«oOr Ho$ A{V[aº$ {H$gr Aݶ ^mfm ‘| CÎma {bIVo h¢, Vmo àíZm| H$mo g‘PZo ‘| hmoZo dmbr
Ìw{Q>¶m|/Jb{V¶m| H$s {Oå‘oXmar Ho$db AmnH$s hmoJr&
215/AS/3/407B 2
Page 11
BUSINESS STUDIES
ì¶mdgm{¶H$ Aܶ¶Z
(215)
Time : 3 Hours ] [ Maximum Marks : 100
g‘¶ … 3 KÊQ>o ] [ nyUmªH$ … 100
Note : (i) All questions are compulsory.
(ii) Marks allotted for each question are indicated against it.
{ZX}e … (i) g^r àíZ A{Zdm¶© h¢&
(ii) à˶oH$ àíZ Ho$ A§H$ CgHo$ gm‘Zo Xem©E JE h¢&
1. Which type of insurance covers the risk of loss on account of fraud and
dishonesty on the part of employees handling cash? 1
(A) Liability insurance
(B) Property insurance
(C) Burglary insurance
(D) Fidelity insurance
amoH$‹S> g§^mbZo dmbo H$‘©Mm[a¶m| H$s YmoImY‹S>r Am¡a ~oB©‘mZr go hmoZo dmbo ZwH$gmZ Ho$ Omo{I‘ go ~MZo
hoVw {H$g àH$ma H$m ~r‘m H$am¶m OmVm h¡?
(A) Xm{¶Ëd ~r‘m
(B) gån{Îm H$m ~r‘m
(C) Mmoar ~r‘m
(D) g˶{Zð>m ~r‘m
2. Which of the following is ‘wrong’ statement? 1
(A) A dispatch note is also known as letter of advice.
(B) The buyer must make a claim for damages immediately from the
transport company if he finds goods were damaged in transit.
(C) A credit note is intended by the seller to rectify error of excess credit
given to buyer.
(D) A debit note issued by the seller informs the buyer that his account
has been debited with a certain amount.
215/AS/3/407B 3 [ P.T.O.
Page 12
{ZåZ{b{IV ‘| go H$m¡Z-gm H$WZ "JbV' h¡?
(A) àofU-nÌ H$mo gyMZm-nÌ ^r H$hVo h¢&
(B) ¶{X nmaJ‘Z ‘| dñVwE± j{VJ«ñV hmo OmVr h¢, Vmo H«o$Vm H$mo n[adhZ H§$nZr go j{Vny{V© H$s Vwa§V
‘m±J Adí¶ H$aZr Mm{hE&
(C) O‘m-nÌ {dH«o$Vm Ûmam H«o$Vm Ho$ ImVo ‘| O‘m ‘| {bIr A{YH$ am{e H$s Ìw{Q> Ho$ gwYma Ho$ {bE
~Zm¶m OmVm h¡&
(D) Zm‘-nÌ {dH«o$Vm Ûmam, H«o$Vm H$mo ¶h gy{MV H$aZo Ho$ {bE ^oOm OmVm h¡ {H$ CgHo$ ImVo Ho$ Zm‘
‘| EH$ {ZpíMV aH$‘ {bI Xr JB© h¡&
3. Sometimes, consumers are carried away by advertisements on TV. Which
right can make the consumer conscious of such a problem? 1
(A) Right to choose (B) Right to be heard
(C) Right to be informed (D) Right to safety
H$^r-H$^r Cn^moº$m ^r Q>r0 dr0 na {dkmnZm| go à^m{dV hmo OmVm h¡& Cn^moº$m H$m H$m¡Z-gm A{YH$ma
Cgo Bg g‘ñ¶m Ho$ à{V gMoV H$aVm h¡?
(A) M¶Z H$m A{YH$ma (B) gwZdmB© H$m A{YH$ma
(C) gyMZm nmZo H$m A{YH$ma (D) gwajm H$m A{YH$ma
4. Which of the following is not a work that can be outsourced to BPO? 1
(A) Billing (B) Payroll
(C) Data Entry (D) Production
{ZåZ{b{IV ‘| go H$m¡Z-gm Eogm H$m¶© h¡, {Ogo ~r0 nr0 Amo0 H$mo ~møòmoV Zht {H$¶m OmVm h¡?
(A) {~b ~ZmZm (B) doVZ {MÆ>m à{H«$¶U
(C) g‘§H$ à{d{ï> (D) CËnmXZ
5. Which middleman displays different types of goods in a very systematic
and attractive manner to final customers? 1
(A) Manufacturer (B) Wholesaler
(C) Retailer (D) Agent
H$m¡Z-gm ‘ܶñW {d{^Þ àH$ma H$s dñVwAm| H$m, gwé{MnyU© Ed§ AmH$f©H$ T>§J go, A§{V‘ J«mhH$m| Ho$
g‘j àXe©Z H$aVm h¡?
(A) CËnmXH$ (B) WmoH$ {dH«o$Vm
(C) ’w$Q>H$a {dH«o$Vm (D) EO|Q>
215/AS/3/407B 4
Page 13
6. Wholesaler is an important link between
(A) producer and wholesaler (B) retailer and consumer
(C) producer and consumer (D) producer and retailer 1
WmoH$ ì¶mnmar {H$ZHo$ ~rM EH$ ‘hÎdnyU© H$‹S>r h¡?
(A) CËnmXH$ Ed§ WmoH$ ì¶mnmar (B) ’w$Q>H$a ì¶mnmar Ed§ Cn^moº$m
(C) CËnmXH$ Ed§ Cn^moº$m (D) CËnmXH$ Ed§ ’w$Q>H$a ì¶mnmar
7. LLP was enacted by the Parliament in the year
(A) 2005 (B) 2006
(C) 2007 (D) 2008 1
g§gX Zo gr{‘V Xm{¶Ëd gmPoXmar H$mo df© _____ ‘| nm[aV {H$¶m&
(A) 2005 (B) 2006
(C) 2007 (D) 2008
8. Which of the following activities is non-economic? 1
(A) Playing football with friends
(B) Teaching in a school
(C) Working in an office
(D) Selling fruits and vegetables in the local market
{ZåZ{b{IV ‘| go H$m¡Z-gr AZm{W©H$ {H«$¶m h¡?
(A) XmoñVm| Ho$ gmW ’w$Q>~mb IobZm
(B) ñHy$b ‘| n‹T>mZm
(C) H$m¶m©b¶ ‘| Zm¡H$ar H$aZm
(D) ñWmZr¶ ~mOma ‘| ’$b VWm gpãO¶m± ~oMZm
9. Who can start a business? 1
(A) Very highly educated person (B) An uneducated person
(C) Very rich person (D) All of the above
215/AS/3/407B 5 [ P.T.O.
Page 14
ì¶dgm¶ H$m¡Z ewê$ H$a gH$Vm h¡?
(A) EH$ Cƒ {e{jV ì¶{º$ (B) EH$ A{e{jV ì¶{º$
(C) A{V YZr ì¶{º$ (D) Cn¶w©º$ g^r
10. Which principle of insurance ensures that the insured does not become
negligent about the safety of the subject matter after taking an insurance
policy? 1
(A) Subrogation (B) Contribution
(C) Mitigation (D) Utmost good faith
~r‘m H$m H$m¡Z-gm {gÕmÝV ¶h gw{ZpíMV H$aVm h¡ {H$ ~r‘mH¥$V, ~r‘m H$amZo Ho$ níMmV² ~r‘m dñVw
H$s gwajm Ho$ à{V bmnadmh Z hmo OmE?
(A) à˶mgZ (B) ¶moJXmZ
(C) ݶyZrH$aU (D) nyU© gX²{dídmg
11. What do you understand by Postal Life Insurance? 3
S>mH$ OrdZ ~r‘m go Amn ³¶m g‘PVo h¢?
12. This type of card issued by banks, allows customers to access their funds
immediately, electronically. Identify and explain its features. 3
EH$ H$mS>©, Omo ~¢H$, J«mhH$m| H$mo Bbo³Q´>m°{ZH$ ‘mܶ‘ go Vwa§V CZHo$ n¡go VH$ nhþ±M CnbãY H$amVm h¡,
H$s nhMmZ H$s{OE Ed§ CgH$s {deofVmAm| H$m dU©Z H$s{OE&
13. What do you understand by wash sales? 3
{ZH$mgr {dH«$¶ (p³bAa|g gob) go Amn ³¶m g‘PVo h¢?
14. Define commerce and explain its two components. 3
dm{UÁ¶ H$mo n[a^m{fV H$s{OE VWm BgHo$ Xmo KQ>H$m| H$m dU©Z H$s{OE&
15. What are the activities undertaken by a consumers’ cooperative society?
Give any one example of consumer cooperative society. 3
Cn^moº$m ghH$mar g{‘{V H$s ³¶m J{V{d{Y¶m± hmoVr h¢? Cn^moº$m ghH$mar g{‘{V H$m H$moB© EH$ CXmhaU
Xr{OE&
16. What is Internet advertising? State its two advantages and two limitations. 4
B§Q>aZoQ> {dkmnZ ³¶m h¡? BgHo$ Xmo bm^ Ed§ Xmo gr‘mE± ~VmBE&
215/AS/3/407B 6
Page 15
17. What do you understand by hoarding and black marketing? 4
O‘mImoar Ed§ H$mbm~mµOmar go Amn ³¶m g‘PVo h¢?
18. What do you understand by social responsibility of business? Give its
two examples. 4
ì¶dgm¶ Ho$ gm‘m{OH$ CÎmaXm{¶Ëd go Amn ³¶m g‘PVo h¢? BgHo$ Xmo CXmhaU Xr{OE&
19. What do you understand by extractive industry? Give any two examples
of it. 4
{ZîH$f©U CÚmoJ go Amn ³¶m g‘PVo h¢? BgHo$ H$moB© Xmo CXmhaU Xr{OE&
20. This system is called shopping by post, where goods are sold directly by
producers to consumers through post office. Identify and explain the
concept. State its three features. 4
Bg nÕ{V H$mo S>mH$ Ûmam em°qnJ H$hVo h¢, {Og‘| CËnmXH$ S>mH$ Ûmam grYo hr Cn^moº$mAm| H$mo gm‘mZ
~oMVo h¢& Bg àUmbr H$mo nhMm{ZE Ed§ BgH$s VrZ {deofVmE± ~VmBE&
21. What do you understand by a public warehouse and a private
warehouse? 5
gmd©O{ZH$ ^§S>maJ¥h Ed§ {ZOr ^§S>maJ¥h go Amn ³¶m g‘PVo h¢?
22. Explain the purpose of the following laws to protect the interest of
consumers : 5
(a) The Prevention of Food Adulteration Act, 1954
(b) The Agricultural Produce (Grading and Marketing) Act, 1937
Cn^moº$mAm| Ho$ {hVm| H$s ajm H$aZo dmbo {ZåZ{b{IV H$mZyZm| Ho$ CÔoí¶ H$m dU©Z H$s{OE …
(H$) ImÚ nXmW© {‘bmdQ> amoH$Wm‘ A{Y{Z¶‘, 1954
(I) H¥${f CËnmX (loUrH$aU Am¡a {dnUZ) A{Y{Z¶‘, 1937
23. In this type of a company, its shares can be transferred freely. Identify it
and state its four features. 5
H§$nZr Ho$ Bg àH$ma ‘| A§e ‘wº$ ê$n go hñVm§V[aV {H$E Om gH$Vo h¢& BgH$s nhMmZ H$s{OE Ed§ BgH$s
Mma {deofVmE± ~VmBE&
215/AS/3/407B 7 [ P.T.O.
Page 16
24. What do you mean by entrepreneurship? Explain its importance. 5
CÚ{‘Vm go AmnH$m ³¶m A{^àm¶ h¡? BgHo$ ‘hÎd H$m dU©Z H$s{OE&
25. What is the difference between email and voice mail? 5
B©-‘ob Ed§ dm°Bg ‘ob ‘| ³¶m A§Va h¡?
26. State any three points of importance of personal selling from manu-
facturer’s point of view and any three points from customer’s point
of view. 6
CËnmXH$mo| Ed§ Cn^moº$mAm| H$s Ñ{ï> go d¡¶{º$H$ {dH«$¶ Ho$ ‘hÎd Ho$ H$moB© VrZ {~ÝXþ ~VmBE&
27. A self-employed person should aware and alert about changes taking place
in the market so as to adjust his operations. Identify this quality and
explain five other qualities required for success in self-employment. 6
ñdamoOJma ‘| bJo ì¶{º$ H$mo ~mOma ‘| hmo aho n[adV©Zm| Ho$ à{V gMoV Am¡a gVH©$ hmoZm Mm{hE, {Oggo
{H$ dh CZHo$ AZwgma AnZo ì¶dgm¶ Ho$ H$m¶m] H$m g‘m¶moOZ H$a gHo$& Bg JwU H$s nhMmZ H$s{OE
Ed§ ñdamoOJma ‘| g’$b hmoZo Ho$ {bE Am¡a nm±M Amdí¶H$ JwUm| H$m dU©Z H$s{OE&
28. What do you mean by right to consumer education? As a part of this right,
what should consumers expect to be educated about? 6
Cn^moº$m {ejm Ho$ A{YH$ma go Amn ³¶m g‘PVo h¢? Bg A{YH$ma Ho$ ê$n ‘| Cn^moº$mAm| H$mo {H$Z
~mVm| H$s {ejm H$s Amem H$aZr Mm{hE?
29. Explain the features of Joint Hindu Family Business. 6
g§¶wº$ {hÝXÿ n[adma ì¶dgm¶ H$s {deofVmAm| H$s ì¶m»¶m H$s{OE&
30. Write any three advantages and any three limitations of road transport. 6
g‹S>H$ n[adhZ Ho$ H$moB© VrZ bm^ Ed§ H$moB© VrZ gr‘mE± {b{IE&
215/AS/3/407B [V23] 8
Page 17
This Question Paper consists of 30 questions and 8 printed pages.
Bg àíZ-nÌ ‘| 30 àíZ VWm 8 ‘w{ÐV n¥ð> h¢& Code No.
H$moS> Z§0
65/AS/3
w
Roll No.
AZwH«$‘m§H$ Set / goQ>
BUSINESS STUDIES
ì¶mdgm{¶H$ Aܶ¶Z
(215)
Day and Date of Examination .....................................................................................
(narjm H$m {XZ d {XZm§H$)
Signature of Invigilators 1. .....................................................................................
({ZarjH$m| Ho$ hñVmja)
2. .....................................................................................
General Instructions :
1. Candidate must write his/her Roll Number on the first page of the Question
Paper.
2. Please check the Question Paper to verify that the total pages and total
number of questions contained in the Question Paper are the same as those
printed on the top of the first page. Also check to see that the questions are
in sequential order.
3. For the objective type of questions, you have to choose any one of the four
alternatives given in the question, i.e., (A), (B), (C) or (D) and indicate your
correct answer in the Answer-Book given to you.
4. All the questions including objective-type questions are to be answered within
the allotted time and no separate time limit is fixed for answering objective-type
questions.
5. Making any identification mark in the Answer-Book or writing Roll Number
anywhere other than the specified places will lead to disqualification of the
candidate.
6. Write your Question Paper Code No. 65/AS/3, Set w on the Answer-Book.
215/AS/3/407C [ P.T.O.
Page 18
7. (a) The Question Paper is in English/Hindi medium only. However, if you
wish, you can answer in any one of the languages listed below :
English, Hindi, Urdu, Punjabi, Bengali, Tamil, Malayalam, Kannada,
Telugu, Marathi, Odia, Gujarati, Konkani, Manipuri, Assamese, Nepali,
Kashmiri, Sanskrit and Sindhi.
You are required to indicate the language you have chosen to answer in
the box provided in the Answer-Book.
(b) If you choose to write the answer in the language other than Hindi and
English, the responsibility for any errors/mistakes in understanding the
questions will be yours only.
gm‘mݶ AZwXoe …
1. narjmWu àíZ-nÌ Ho$ nhbo n¥ð> na AnZm AZwH«$‘m§H$ Adí¶ {bI|&
2. H¥$n¶m àíZ-nÌ H$mo Om±M b| {H$ àíZ-nÌ Ho$ Hw$b n¥ð>m| VWm àíZm| H$s CVZr hr g§»¶m h¡ {OVZr àW‘ n¥ð> Ho$ g~go
D$na N>nr h¡& Bg ~mV H$s Om±M ^r H$a b| {H$ àíZ H«${‘H$ ê$n ‘| h¢&
3. dñVw{Zð> àíZm| _o§ AmnH$mo Mma {dH$ënm| (A), (B), (C) VWm (D) _| go H$moB© EH$ CÎma MwZZm h¡ VWm Xr JB©
CÎma-nwpñVH$m _| ghr CÎma {bIZm h¡&
4. dñVw{Zð> àíZm| Ho$ gmW-gmW g^r àíZm| Ho$ CÎma {ZYm©[aV Ad{Y Ho$ ^rVa hr XoZo h¢Ÿ& dñVw{Zð> àíZm| Ho$ {bE AbJ
go g_` Zht {X`m OmEJmŸ&
5. CÎma-nwpñVH$m ‘| nhMmZ-{M• ~ZmZo AWdm {Z{X©ï> ñWmZm| Ho$ A{V[aº$ H$ht ^r AZwH«$‘m§H$ {bIZo na narjmWu H$mo
A¶mo½¶ R>ham¶m OmEJm&
6. AnZr CÎma-nwpñVH$m na àíZ-nÌ H$m H$moS> Z§0 65/AS/3, goQ w {bI|&
7. (H$) n«íZ-nÌ Ho$db A§J«oOr/{hÝXr ‘| h¡& {’$a ^r, ¶{X Amn Mmh| Vmo ZrMo Xr JB© {H$gr EH$ ^mfm ‘| CÎma Xo
gH$Vo h¢ …
A§J«oOr, {hÝXr, CXÿ©, n§Om~r, ~§Jbm, V{‘b, ‘b¶mb‘, H$Þ‹S>, VobwJy, ‘amR>r, C{‹S>¶m, JwOamVr, H$m|H$Ur,
‘{Unwar, Ag{‘¶m, Zonmbr, H$í‘rar, g§ñH¥$V Am¡a {gÝYr&
H¥$n¶m CÎma-nwpñVH$m ‘| {XE JE ~m°³g ‘| {bI| {H$ Amn {H$g ^mfm ‘| CÎma {bI aho h¢&
(I) ¶{X Amn {hÝXr Ed§ A§J«oOr Ho$ A{V[aº$ {H$gr Aݶ ^mfm ‘| CÎma {bIVo h¢, Vmo àíZm| H$mo g‘PZo ‘| hmoZo dmbr
Ìw{Q>¶m|/Jb{V¶m| H$s {Oå‘oXmar Ho$db AmnH$s hmoJr&
215/AS/3/407C 2
Page 19
BUSINESS STUDIES
ì¶mdgm{¶H$ Aܶ¶Z
(215)
Time : 3 Hours ] [ Maximum Marks : 100
g‘¶ … 3 KÊQ>o ] [ nyUmªH$ … 100
Note : (i) All questions are compulsory.
(ii) Marks allotted for each question are indicated against it.
{ZX}e … (i) g^r àíZ A{Zdm¶© h¢&
(ii) à˶oH$ àíZ Ho$ A§H$ CgHo$ gm‘Zo Xem©E JE h¢&
1. Which principle of insurance ensures that the insured does not become
negligent about the safety of the subject matter after taking an insurance
policy? 1
(A) Subrogation (B) Contribution
(C) Mitigation (D) Utmost good faith
~r‘m H$m H$m¡Z-gm {gÕmÝV ¶h gw{ZpíMV H$aVm h¡ {H$ ~r‘mH¥$V, ~r‘m H$amZo Ho$ níMmV² ~r‘m dñVw
H$s gwajm Ho$ à{V bmnadmh Z hmo OmE?
(A) à˶mgZ (B) ¶moJXmZ
(C) ݶyZrH$aU (D) nyU© gX²{dídmg
2. Who can start a business? 1
(A) Very highly educated person (B) An uneducated person
(C) Very rich person (D) All of the above
ì¶dgm¶ H$m¡Z ewê$ H$a gH$Vm h¡?
(A) EH$ Cƒ {e{jV ì¶{º$ (B) EH$ A{e{jV ì¶{º$
(C) A{V YZr ì¶{º$ (D) Cn¶w©º$ g^r
3. Which of the following activities is non-economic? 1
(A) Playing football with friends
(B) Teaching in a school
(C) Working in an office
(D) Selling fruits and vegetables in the local market
215/AS/3/407C 3 [ P.T.O.
Page 20
{ZåZ{b{IV ‘| go H$m¡Z-gr AZm{W©H$ {H«$¶m h¡?
(A) XmoñVm| Ho$ gmW ’w$Q>~mb IobZm
(B) ñHy$b ‘| n‹T>mZm
(C) H$m¶m©b¶ ‘| Zm¡H$ar H$aZm
(D) ñWmZr¶ ~mOma ‘| ’$b VWm gpãO¶m± ~oMZm
4. LLP was enacted by the Parliament in the year
(A) 2005 (B) 2006
(C) 2007 (D) 2008 1
g§gX Zo gr{‘V Xm{¶Ëd gmPoXmar H$mo df© _____ ‘| nm[aV {H$¶m&
(A) 2005 (B) 2006
(C) 2007 (D) 2008
5. Wholesaler is an important link between
(A) producer and wholesaler (B) retailer and consumer
(C) producer and consumer (D) producer and retailer 1
WmoH$ ì¶mnmar {H$ZHo$ ~rM EH$ ‘hÎdnyU© H$‹S>r h¡?
(A) CËnmXH$ Ed§ WmoH$ ì¶mnmar (B) ’w$Q>H$a ì¶mnmar Ed§ Cn^moº$m
(C) CËnmXH$ Ed§ Cn^moº$m (D) CËnmXH$ Ed§ ’w$Q>H$a ì¶mnmar
6. Sometimes, consumers are carried away by advertisements on TV. Which
right can make the consumer conscious of such a problem? 1
(A) Right to choose (B) Right to be heard
(C) Right to be informed (D) Right to safety
H$^r-H$^r Cn^moº$m ^r Q>r0 dr0 na {dkmnZm| go à^m{dV hmo OmVm h¡& Cn^moº$m H$m H$m¡Z-gm A{YH$ma
Cgo Bg g‘ñ¶m Ho$ à{V gMoV H$aVm h¡?
(A) M¶Z H$m A{YH$ma (B) gwZdmB© H$m A{YH$ma
(C) gyMZm nmZo H$m A{YH$ma (D) gwajm H$m A{YH$ma
7. Which middleman displays different types of goods in a very systematic
and attractive manner to final customers? 1
(A) Manufacturer (B) Wholesaler
(C) Retailer (D) Agent
215/AS/3/407C 4
Page 21
H$m¡Z-gm ‘ܶñW {d{^Þ àH$ma H$s dñVwAm| H$m, gwé{MnyU© Ed§ AmH$f©H$ T>§J go, A§{V‘ J«mhH$m| Ho$
g‘j àXe©Z H$aVm h¡?
(A) CËnmXH$ (B) WmoH$ {dH«o$Vm
(C) ’w$Q>H$a {dHo«$Vm (D) EO|Q>
8. Which of the following statements is ‘true’ ? 1
(A) Under back office processes, BPO employees necessarily interact with
the customers.
(B) Communication level is higher in back office processes as compared
to calling processes.
(C) In call centres, consultants usually have the history and accounting
information for the customers.
(D) Companies start outsourcing with the critical and essential processes.
{ZåZ{b{IV ‘| go H$m¡Z-gm H$WZ "ghr' h¡?
(A) níM H$m¶m©b¶ à{H«$¶mAm| ‘|, ~r0 nr0 Amo0 H$‘©Mm[a¶m| H$m J«mhH$m| go ~mVMrV H$aZm Amdí¶H$
h¡&
(B) nwH$ma à{H«$¶mAm| H$s Anojm níM H$m¶m©b¶ à{H«$¶mAm| ‘| g§àofU ñVa Cƒ hmoVm h¡&
(C) H$m°b goÝQ>am| ‘|, nam‘e©XmVmAm| Ho$ nmg J«mhH$m| hoVw gm‘mݶV… Eo{Vhm{gH$ Ed§ boIm§H$Z gyMZmE±
hmoVr h¢&
(D) H§$n{Z¶m± ‘hÎdnyU© VWm A{Zdm¶© à{H«$¶mAm| go ~møòmoVrH$aU H$s ewéAmV H$aVr h¢&
9. Which of the following is correct meaning of ‘Letter of Regret’ ? 1
(A) Buy now pay later
(B) Non-execution of order
(C) Satisfactory terms and conditions of sale
(D) Detail transaction with the buyer
{ZåZ{b{IV ‘| go "IoX nÌ' H$m ghr AW© ³¶m h¡?
(A) A^r IarXmo ^wJVmZ ~mX ‘| H$amo
(B) AmXoe H$m nmbZ Z hmoZm
(C) {dH«$¶ H$s g§VmofOZH$ eV]
(D) H«o$Vm Ho$ nmg boZ-XoZ H$m {ddaU
215/AS/3/407C 5 [ P.T.O.
Page 22
10. Which type of insurance covers the risk of loss on account of fraud and
dishonesty on the part of employees handling cash? 1
(A) Liability insurance (B) Property insurance
(C) Burglary insurance (D) Fidelity insurance
amoH$‹S> g§^mbZo dmbo H$‘©Mm[a¶m| H$s YmoImY‹S>r Am¡a ~oB©‘mZr go hmoZo dmbo ZwH$gmZ Ho$ Omo{I‘ go ~MZo
hoVw {H$g àH$ma H$m ~r‘m H$am¶m OmVm h¡?
(A) Xm{¶Ëd ~r‘m (B) gån{Îm H$m ~r‘m
(C) Mmoar ~r‘m (D) g˶{Zð>m ~r‘m
11. What do you understand by wash sales? 3
{ZH$mgr {dH«$¶ (p³bAa|g gob) go Amn ³¶m g‘PVo h¢?
12. What do you understand by Postal Life Insurance? 3
S>mH$ OrdZ ~r‘m go Amn ³¶m g‘PVo h¢?
13. This type of card issued by banks, allows customers to access their funds
immediately, electronically. Identify and explain its features. 3
EH$ H$mS>©, Omo ~¢H$, J«mhH$m| H$mo Bbo³Q´>m°{ZH$ ‘mܶ‘ go Vwa§V CZHo$ n¡go VH$ nhþ±M CnbãY H$amVm h¡,
H$s nhMmZ H$s{OE Ed§ CgH$s {deofVmAm| H$m dU©Z H$s{OE&
14. What are the activities undertaken by a consumers’ cooperative society?
Give any one example of consumer cooperative society. 3
Cn^moº$m ghH$mar g{‘{V H$s ³¶m J{V{d{Y¶m± hmoVr h¢? Cn^moº$m ghH$mar g{‘{V H$m H$moB© EH$ CXmhaU
Xr{OE&
15. What is service industry? Give two examples of it. 3
godm CÚmoJ H$m ³¶m AW© h¡? BgHo$ H$moB© Xmo CXmhaU Xr{OE&
16. This system is called shopping by post, where goods are sold directly by
producers to consumers through post office. Identify and explain the
concept. State its three features. 4
Bg nÕ{V H$mo S>mH$ Ûmam em°qnJ H$hVo h¢, {Og‘| CËnmXH$ S>mH$ Ûmam grYo hr Cn^moº$mAm| H$mo gm‘mZ
~oMVo h¢& Bg àUmbr H$mo nhMm{ZE Ed§ BgH$s VrZ {deofVmE± ~VmBE&
215/AS/3/407C 6
Page 23
17. What do you understand by extractive industry? Give any two examples
of it. 4
{ZîH$f©U CÚmoJ go Amn ³¶m g‘PVo h¢? BgHo$ H$moB© Xmo CXmhaU Xr{OE&
18. What do you understand by hoarding and black marketing? 4
O‘mImoar Ed§ H$mbm~mµOmar go Amn ³¶m g‘PVo h¢?
19. Give the suitability of various mediums of advertising. 4
{dkmnZ Ho$ {d{^Þ ‘mܶ‘m| H$s Cn¶wº$Vm na àH$me S>m{bE&
20. What do you understand by social responsibility of business? Give its
two examples. 4
ì¶dgm¶ Ho$ gm‘m{OH$ CÎmaXm{¶Ëd go Amn ³¶m g‘PVo h¢? BgHo$ Xmo CXmhaU Xr{OE&
21. Explain the ‘screening or filtering’ and ‘inattention’ as the barriers to
communication. 5
gåàofU H$mo ~mYmAm| Ho$ ê$n ‘| "ñH«$sqZJ AWdm {’$ëQ>[a¨J' Ed§ "EH$mJ«Vm H$s H$‘r' H$m dU©Z H$s{OE&
22. What do you mean by entrepreneurship? Explain its importance. 5
CÚ{‘Vm go AmnH$m ³¶m A{^àm¶ h¡? BgHo$ ‘hÎd H$m dU©Z H$s{OE&
23. Explain the purpose of the following laws to protect the interest of
consumers : 5
(a) The Prevention of Food Adulteration Act, 1954
(b) The Agricultural Produce (Grading and Marketing) Act, 1937
Cn^moº$mAm| Ho$ {hVm| H$s ajm H$aZo dmbo {ZåZ{b{IV H$mZyZm| Ho$ CÔoí¶ H$m dU©Z H$s{OE …
(H$) ImÚ nXmW© {‘bmdQ> amoH$Wm‘ A{Y{Z¶‘, 1954
(I) H¥${f CËnmX (loUrH$aU Am¡a {dnUZ) A{Y{Z¶‘, 1937
24. This is a company where not less than 51% of the paid-up share capital
is held by the Government. Identify it. State its four features. 5
¶h dh H§$nZr h¡, {OgH$s àXÎm A§e ny±Or H$m ݶyZV‘ 51% gaH$ma Ho$ nmg h¡& Bg H§$nZr H$s nhMmZ
H$s{OE& BgH$s Mma {deofVmAm| H$m dU©Z H$s{OE&
215/AS/3/407C 7 [ P.T.O.
Page 24
25. What do you understand by a public warehouse and a private
warehouse? 5
gmd©O{ZH$ ^§S>maJ¥h Ed§ {ZOr ^§S>maJ¥h go Amn ³¶m g‘PVo h¢?
26. Describe any three advantages and three limitations of air transport. 6
dm¶w n[adhZ Ho$ {H$Ýht VrZ bm^m| Ed§ VrZ gr‘mAm| H$m {ddoMZ H$s{OE&
27. Explain the features of Joint Hindu Family Business. 6
g§¶wº$ {hÝXÿ n[adma ì¶dgm¶ H$s {deofVmAm| H$s ì¶m»¶m H$s{OE&
28. A self-employed person should aware and alert about changes taking place
in the market so as to adjust his operations. Identify this quality and
explain five other qualities required for success in self-employment. 6
ñdamoOJma ‘| bJo ì¶{º$ H$mo ~mOma ‘| hmo aho n[adV©Zm| Ho$ à{V gMoV Am¡a gVH©$ hmoZm Mm{hE, {Oggo
{H$ dh CZHo$ AZwgma AnZo ì¶dgm¶ Ho$ H$m¶m] H$m g‘m¶moOZ H$a gHo$& Bg JwU H$s nhMmZ H$s{OE
Ed§ ñdamoOJma ‘| g’$b hmoZo Ho$ {bE Am¡a nm±M Amdí¶H$ JwUm| H$m dU©Z H$s{OE&
29. State any three points of importance of personal selling from manu-
facturer’s point of view and any three points from customer’s point
of view. 6
CËnmXH$mo| Ed§ Cn^moº$mAm| H$s Ñ{ï> go d¡¶{º$H$ {dH«$¶ Ho$ ‘hÎd Ho$ H$moB© VrZ {~ÝXþ ~VmBE&
30. What do you mean by right to consumer education? As a part of this right,
what should consumers expect to be educated about? 6
Cn^moº$m {ejm Ho$ A{YH$ma go Amn ³¶m g‘PVo h¢? Bg A{YH$ma Ho$ ê$n ‘| Cn^moº$mAm| H$mo {H$Z
~mVm| H$s {ejm H$s Amem H$aZr Mm{hE?
215/AS/3/407C [V23] 8