CBSE Class 12 Question Paper 2024 Tourism

CBSE

SET-4
Series &RQPS àíZ-nÌ H$moS>
Q.P. Code 330
amob Z§. narjmWu àíZ-nÌ H$moS> H$mo CÎma-nwpñVH$m Ho$
Roll No. _wI-n¥ð >na Adí` {bIo§ &
Candidates must write the Q.P. Code on
the title page of the answer-book.

· H¥$n`m Om±M H$a b| {H$ Bg àíZ-nÌ _o§ _w{ÐV n¥ð> 11 h¢ &
· H¥$n`m Om±M H$a b| {H$ Bg àíZ-nÌ _| >24 àíZ h¢ &
· àíZ-nÌ _| Xm{hZo hmW H$s Amoa {XE JE àíZ -nÌ H$moS H$mo narjmWu CÎma-nwpñVH$m Ho$ _wI-n¥>ð> na
{bI| &
· H¥$n`m àíZ H$m CÎma {bIZm ewê$ H$aZo go nhbo, CÎma-nwpñVH$m _| àíZ H$m H«$_m§H$ Adí`
{bI| &
· Bg àíZ-nÌ H$mo n‹ T>Zo Ho$ {bE 15 {_ZQ >H$m g_` {X`m J`m h¡ & àíZ -nÌ H$m {dVaU nydm©• _|
10.15 ~Oo {H$`m OmEJm & 10.15 ~Oo go 10.30 ~Oo VH$ N>mÌ Ho$db àíZ-nÌ H$mo n‹T>|Jo Am¡a Bg
Ad{Y Ho$ Xm¡amZ do CÎma-nwpñVH$m na H$moB© CÎma Zht {bI|Jo &
· Please check that this question paper contains 11 printed pages.
· Please check that this question paper contains 24 questions.
· Q.P. Code given on the right hand side of the question paper should be written
on the title page of the answer-book by the candidate.
· Please write down the serial number of the question in the
answer-book before attempting it.
· 15 minute time has been allotted to read this question paper. The question
paper will be distributed at 10.15 a.m. From 10.15 a.m. to 10.30 a.m., the
students will read the question paper only and will not write any answer on the
answer-book during this period.

n`©Q>Z *330*
TOURISM

{ZYm©[aV g_` : 3 KÊQ>o A{YH$V_ A§H$ : 60
Time allowed : 3 hours Maximum Marks : 60

330-1 Page 1 P.T.O.

gm_mÝ` {ZX}e :
(i) H¥$n`m {ZX}em| H$mo Ü`mZ go n‹T>| &
(ii) Bg àíZ-nÌ _| Xmo IÊS>m| _| 24 àíZ h¢ : IÊS> H$ Am¡a IÊS> I &
(iii) IÊS> H$ _| dñVw{ZîR> àH$ma Ho$ àíZ h¢ O~{H$ IÊS> I _| {df`naH$ àH$ma Ho $ àíZ h¢ &
(iv) {XE JE (6 + 18) = 24 àíZm| _| go, Cå_rXdma H$mo 3 K§Q>o Ho$ Am~§{Q>V (A{YH$V_) g_` _|
(6 + 11) = 17 àíZm| Ho$ CÎma XoZo h¢ &
(v) {H$gr {deof IÊS> Ho$ g^r àíZm| H$mo ghr H«$_ _| H$aZo H$m à`mg {H$`m OmZm Mm{hE &
(vi) IÊS> H$ : dñVw{ZîR> àH$ma Ho$ àíZ (30 A§H$) :
(a) Bg IÊS> _| 6 àíZ h¢ &
(b) H$moB © ZH$mamË_H$ A§H$Z Zht h¡ &
(c) {XE JE {ZX}em| Ho$ AZwgma H$s{OE &
(d) àË`oH$ àíZ /^mJ Ho$ gm_Zo Am~§{Q>V A§H$m| H$m CëboI {H$`m J`m h¡ &
(vii) IÊS> I : {df`naH$ àH$ma Ho$ àíZ (30 A§H$) :
(a) Bg IÊS> _| 18 àíZ h¢ &
(b) Cå_rXdma H$mo 11 àíZ H$aZo h¢ &
(c) {XE JE {ZX}em| Ho$ AZwgma H$s{OE &
(d) àË`oH$ àíZ /^mJ Ho$ gm_Zo Am~§{Q>V A§H$m| H$m CëboI {H$`m J`m h¡ &

IÊS> H$ $
(dñVw{ZîR àH$ma Ho$> àíZ) (30 A§H$)
1. amoµOJma H$m¡eb na AmYm[aV {XE JE 6 àíZm| _| go {H$Ýht 4 Ho$ CÎma Xr{OE & 4´1=4

(i) {ZåZ{b{IV _| go H$m¡Z-gm g§Mma H$m àH$ma Zht h¡ ?
(A) _m¡{IH$ > (B) Vñdra
(C) {b{IV (D) gmoMZm

(ii) Cg àoaUm H$m Zm_ ~VmBE {Ogo CnbpãY H$s Amdí`H$Vm Am¡a g§~ÕVm H$s
Amdí`H$Vm Ûmam {ZX}{eV {H$`m Om gH$Vm h¡ &
(iii) OCPD H$m nyam Zm_ Š`m h¡ ?
(A) Am°ãgo{gd-H$ånpëgd ng©Zm{bQ>r {S>gAm°S>©a
(B) Am°ãgd}ÝQ>-H$ånpëgd ng©Zm{bQ>r {S>gAm°S>©a
(C) AmCQ>gmog©-H$ånpëgd ng©Zm{bQ>r {S>gAm°S>©a
(D) Amo~r{S>EÝQ>-H$ånpëgd ng©Zm{bQ>r {S>gAm°S>©a
330-1 Page 2

General Instructions :
(i) Please read the instructions carefully.
(ii) This question paper consists of 24 questions in two sections : Section A
and Section B.
(iii) Section A has Objective Type Questions whereas Section B contains
Subjective Type Questions.
(iv) Out of the given (6 + 18) = 24 questions, a candidate has to answer
(6 + 11) = 17 questions in the allotted (maximum) time of 3 hours.
(v) All questions of a particular section must be attempted in the correct order.
(vi) Section A : Objective Type Questions (30 marks) :
(a) This section has 6 questions.
(b) There is no negative marking.
(c) Do as per the instructions given.
(d) Marks allotted are mentioned against each question/part.
(vii) Section B : Subjective Type Questions (30 marks) :
(a) This section has 18 questions.
(b) A candidate has to do 11 questions.
(c) Do as per the instructions given.
(d) Marks allotted are mentioned against each question/part.

SECTION A
(Objective Type Questions) (30 Marks)

1. Answer any 4 out of the given 6 questions on Employability Skills. 4´1=4

(i) Which one of the following is not a type of communication ?
(A) Verbal (B) Visual
(C) Written (D) Thinking

(ii) Name the motivation that can be guided by need for achievement
and need for affiliation.

(iii) OCPD stands for :
(A) Obsessive-Compulsive Personality Disorder
(B) Observant-Compulsive Personality Disorder
(C) Outsource-Compulsive Personality Disorder
(D) Obedient-Compulsive Personality Disorder

330-1 Page 3 P.T.O.

(iv) Amn S>oQ>m H$mo Amamohr `m Adamohr H«$_ _| ì`dpñWV H$a gH$Vo h¢ & Bgo S>oQ>m H$m
__________ H$hm OmVm h¡ &
(A) {µ\$ëQ>[a¨J (Filtering) (B) [aSy>qgJ (Reducing)
(C) AaopÝO¨J (Arranging) (D) gm°{Q>ªJ (Sorting)
(v) CÚ_erbVm `mo½`Vm H$s nhMmZ H$s{OE, Omo {H$gr CÚ_ H$s ñWmnZm Ho$ {bE nhbm
H$X_ CR>mZo Am¡a H$ma©dmB© H$aZo Ho$ ~mao _| h¡ &
(A) g_ñ`m H$mo gwbPmZm (B) nhb H$aZm
(C) à^mdr {ZJamZr (D) OmZH$mar Ty>±‹T>Zm
(vi) ‘B©H$mo-Qy>[aµÁ_’ H$mo n[a^m{fV H$s{OE &
2. {XE JE 7 àíZm| _| go {H$Ýht 5 Ho$ CÎma Xr{OE & 5´1=5
(i) {H$Ýh| Q´>¡db EO|gr ì`dgm` Ho$ OZH$ Ho$ ê$n _| _mZm OmVm h¡ ?
(A) H$m°Šg EÊS> qH$½g (B) Wm°_g Hw$H$
(C) OrZm EÊS> H$ånZr (D) EZ. O_ZmXmg EÊS> H$ånZr
(ii) `h IwXam _yë` Am¡a WmoH$ _yë` Ho$ ~rM H$m A§Va h¡ &
(A) _mH©$ An àmBg (B) {S>ñH$mC§Q>
(C) H$_reZ (D) àm°{\$Q>
(iii) EH$ WmoH$ {dH«o$Vm Omo n¡H$o O Qy>a ~oMVm h¡ Cgo __________ H$hm OmVm h¡ &
(iv) {ZåZ{b{IV _| go H$m¡Z-gm Qy>a n¡Ho$O H$m {hñgm Zht h¡ ?
(A) hdmB© {Q>H$Q> (B) Amdmg
(C) Xe©Zr` ñWbm| H$s `mÌm (D) IarXmar
(v) IATA H$m nyam Zm_ {b{IE &
(vi) Q>mB_ Q>~ o b n‹T>Zo, {H$amE H$s JUZm H$aZo, {Q>H$Q> {bIZo Am{X _| Q´>¡db EO|gr Ho$
H$_©Mm[a`m| Ho$ {bE {H$g àH$ma Ho$ H$m¡eb H$s Amdí`H$Vm hmoVr h¡ ?
(A) VH$ZrH$s H$m¡eb> (B) n‹T>Zo H$m H$m¡eb
(C) ZoV¥Ëd H$m¡eb (D) g_ñ`m-g_mYmZ H$m¡eb
(vii) Cg AdYmaUm H$m Zm_ ~VmBE {Og_| J«mhH$ a¡ H$ na ~«moea go AnZr Nw>Å> r MwZ Vo h¢
Am¡a {\$a H$mC§Q>a go Bgo ~wH$ H$aVo h¢ &
3. {XE JE 7 àíZm| _| go {H$Ýht 6 Ho$ CÎma Xr{OE & 6´1=6
(i) {ZåZ{b{IV _| go H$m¡Z-gr U.K. _| EH$ EO|gr H$m àH$ma Zht h¡ ?
(A) _ëQ>rnëg (B) {_{Znëg
(C) B§{S>n |S>|Q> EO|gr (D) _¡Šgrnëg

330-1 Page 4

(iv) You can arrange data in ascending or descending order. This is
called __________ of data.
(A) filtering (B) reducing
(C) arranging (D) sorting
(v) Identify the entrepreneurial competency which is about making the
first move towards setting up of an enterprise and taking action.
(A) Problem solving (B) Taking initiative
(C) Effective monitoring (D) Information seeking
(vi) Define Eco-Tourism.

2. Answer any 5 out of the given 7 questions. 5´1=5
(i) Who is known as the father of Travel Agency Business ?
(A) Cox & Kings (B) Thomas Cook
(C) Jeena & Company (D) N. Jamnadas & Company
(ii) It is the difference between retail price and wholesale cost :
(A) Mark up price (B) Discount
(C) Commission (D) Profit
(iii) A wholesaler who sells package tours is called a __________.
(iv) Which of the following is not a part of a tour package ?
(A) Air ticket (B) Accommodation
(C) Sightseeing (D) Shopping
(v) Give the full form of IATA.
(vi) Which type of skills are required for travel agency staff in reading
time tables, calculating fares, writing tickets, etc. ?
(A) Technical skills (B) Reading skills
(C) Leadership skills (D) Problem solving skills
(vii) Name the concept in which customers choose their holiday from
brochures on racks and then book it from a counter.

3. Answer any 6 out of the given 7 questions. 6´1=6
(i) Which of the following is not a type of agency in the U.K. ?
(A) Multiples (B) Miniples
(C) Independent agencies (D) Maxiples

330-1 Page 5 P.T.O.

(ii) {ZåZ{b{IV _| go H$m¡Z n`©Q>H$m| Ho$ {bE à^mdr n[adhZ gw{dYmAm| H$mo ~‹T>mdm XoZo Ho $
{bE {Oå_oXma Zht h¡ ?
(A) gwì`dpñWV Q>{_© Zb (B) ~w {Õ_mZr go {Z`mo{OV H$m`©H«$_
(C) n[adhZ ~w{Z`mXr gw{dYmE± $ (D) XþH$mZ| Am¡a ~mµOma
(iii) NHAI H$m nyam Zm_ Š`m h¡ ?
(iv) ‘bm°ar’ eãX H$m à`moJ _________ Ho$ {bE {H$`m OmVm h¡ &
(A) ~g (B) H$ma$
(C) Q´>H$$ (D) d¡ Z $
(v) {eqnJ H$mo n[a^m{fV H$s{OE &
(vi) GIT H$m nyam Zm_ h¡ :
(A) J« wn BÝŠby{gd Qy>a (B) J« wn B§{S>n oÝS>oÝQ> Qy>a
(C) J«¡ÝS> BÝŠby {gd Qy>a (D) J« ¡ÝS B§{S>noÝS>oÝ Q Qy>a
(vii) ^«_U `moOZm H$m Xÿgam Zm_ Š`m h¡ ?
4. {XE JE 6 àíZm| _| go {H$Ýht 5 Ho $ CÎma Xr{OE & 5´1=5
(i) `mÌm H$m`©H«$_ H$s V¡`mar _| "n¡Šg' (PAX) eãX __________ go g§~§{YV h¡ &
(A) H$s_V g§»`m (B) CËnmX g§» `m
(C) `m{Ì`m| H$s g§»`m (D) à{H«$`mAm| H$s g§»`m
(ii) {nH$-An nm°B§Q>, ê$Q> _¡n, S´>m°n-Am°\$ nm°B§Q>, Xe©Zr` ñWb __________ H$s `mÌm
H$m`©H«$_ H$m {hñgm h¢ &
(A) {dH«o$Vm (B) ~g g§MmbH$
(C) `mÌm AZwajH$ (D) `mÌr
(iii) {ZåZ{b{IV _| go H$m¡Z-gm ñdV§Ì `mÌm go g§ ~§{YV Zht h¡ ?
(A) J« mhH$m| H$s _m±J Ho$ AZwgma ì`dñWm H$aZm
(B) J« mhH$m| Ho$ ~OQ> Ho$ AZwgma ì`dñWm H$aZm
(C) N>moQ>o Am¡a ~‹S> o g_yhm| Ho$ {bE ì`dñWm H$aZm
(D) J« mhH$ `mÌm H$m M`Z H$aZo Ho$ {bE ñdV§Ì Zht h¡
(iv) ~«moea WmoH$ Am¡a IwXam Q´> ¡db EO|Q> m| H$mo __________ Ho$ {bE ^oOo OmVo h¢ &
(v) Qy>a Am°naoQ>a Iwbo Am¡a A§{V_ àíZm| Ho$ gmW EH$ g§a{MV àíZmdbr _| A{V{W go
___________ EH$Ì H$aVo h¢ &
(A) H µ $s_V (B) {Q> H$Q>
(C) à{V{H«$ `m (D) XñVmdoµO
(vi) n¡H$o O Qy>a ________ godmAm| Ho$ gmW-gmW _______ H$s_Vm| Ûmam g§Mm{bV hmoVm h¡ &
(A) Jw UdÎmm, Cƒ (B) _mÌm, Cƒ
(C) _mÌm, à{VñnYu (D) JwUdÎmm, à{VñnYu
330-1 Page 6

(ii) Which of the following is not responsible in promoting effective
transportation facilities for tourists ?
(A) Well organized terminals (B) Intelligently planned schedules
(C) Transport infrastructure (D) Shops and markets
(iii) Write the full form of NHAI.
(iv) ‘Lorry’ is the term used for :
(A) Bus (B) Car
(C) Truck (D) Van
(v) Define shipping.
(vi) GIT stands for :
(A) Group Inclusive Tour (B) Group Independent Tour
(C) Grand Inclusive Tour (D) Grand Independent Tour
(vii) What is another name for tour plan ?

4. Answer any 5 out of the given 6 questions. 5´1=5
(i) In itinerary preparation, the term ‘PAX’ is related to
(A) Number of prices (B) Number of products
(C) Number of passengers (D) Number of processes
(ii) Pickup points, route map, drop off points, sightseeing points are the
part of ___________ itinerary.
(A) Vendor’s (B) Bus driver’s
(C) Tour escort’s (D) Tourist’s
(iii) Which one of the following is not related to the freedom tour ?
(A) It is arranged as per the demand of the customers.
(B) It is arranged as per the budget of the customers.
(C) It can be arranged for small and large groups.
(D) The customer is not free to select the travel.
(iv) Brochures are sent to the wholesale and retail travel agents for
_________.
(v) A tour operators collect the __________ from the guests in a
structured questionnaire with open and close-ended questions.
(A) price (B) tickets
(C) feedback (D) documents
(vi) A Package tour is driven by ________ services along with __________
prices.
(A) quality, high (B) quantity, high
(C) quantity, competitive (D) quality, competitive
330-1 Page 7 P.T.O.

5. {XE JE 6 àíZm| _| go {H$Ýht 5 Ho $ CÎma Xr{OE & 5´1=5
(i) EH$ ___________ n¡Ho$O Qy>a _| àË`oH$ KQ>H$ H$s bmJV H$mo Xem©Vm h¡ &
(ii) {dkmnZ, {~H«$s g§dY©Z, àMma ___________ bmJV H$m {hñgm h¢ &
(A) àË`j (B) AàË`j
(C) bm^ (D) Ny>Q>
(iii) __________ Qy>a g§MmbZ _| H$_mB© H$m EH$ ~‹S>m {hñgm ~ZVm h¡ &
(A) _mH©$ An (B) ZoQ> ao Q>
(C) J« m°g àm°{\$Q> (D) H$_reZ
(iv) EP H$m nyam Zm_ Š`m h¡ ?
(A) BH$m°Zmo{_H$ àmBg (B) BÝdmBaÝ_|Q>b àmoogog
(C) `yamo{n`Z ßb¡Z (D) EŠgo ßeZb ßb¡Z
(v) IATO _| gXñ`Vm H$s ___________ lo{U`m± h¢ &
(A) Mma (B) N>h
(C) nm±M (D) Xg
(vi) {ZåZ{b{IV _| go Kaoby n`©Q>Z {dH$mg Ho $ {bE H$m¡Z-gr EH$ eV© Zht h¡ ?
(A) gw{dYm (B) gwajm
(C) gyMZm (D) godm

6. {XE JE 6 àíZm| _| go {H$Ýht 5 Ho $ CÎma Xr{OE & 5´1=5
(i) ^maV _| ATOAI Ûmam ________ Am¡a ________ n`©Q>Z H$mo ~‹T>mdm {X`m OmVm h¡ &
(ii) PATA H$m nyam Zm_ Š`m h¡ ?
(iii) {ZåZ{b{IV _| go H$m¡Z-gr EH$ à_wI Or.S>r.Eg. àUmbr Zht h¡ ?
(A) Amadeus (B) USDOT
(C) SABRE (D) Galileo
(iv) SABRE H$m nyam Zm_ ~VmBE &
(v) EH$ Or.S>r.Eg. Ho$ nmg ñd`§ H$s __________ gyMr (inventory) hmoVr h¡ &
(A) H$_ (B) A{YH$
(C) eyÝ` (D) ~hþV A{YH$
(vi) __________ dmñV{dH$ g_` H$åß`yQ> arH¥$V AmajU àUmbr {dH${gV H$aZo dmbr
nhbr H$ånZr Wr &
(A) A_o [aH$Z E`abmB§g (B) Am°ñQ´>o{b`Z E`abmB§g
(C) Am°Q>mo_¡{Q>H$ E`abmB§g (D) Egmo{gEoeZ E`abmB§g

330-1 Page 8

5. Answer any 5 out of given 6 questions. 5´1=5
(i) A ________ reflects the cost of each component in the package tour.
(ii) Advertising, sales promotion, publicity are the part of _________
cost.
(A) direct (B) indirect
(C) profit (D) discount
(iii) The _________ constitutes a major share of earnings in tour
operations.
(A) mark up (B) net rate
(C) gross profit (D) commission
(iv) EP stands for :
(A) Economic Price (B) Environmental Process
(C) European Plan (D) Exceptional Plan
(v) IATO has __________ categories of membership.
(A) four (B) six
(C) five (D) ten
(vi) Which one of the following is not a prerequisite for Domestic
Tourism Development ?
(A) Suvidha (B) Suraksha
(C) Soochna (D) Sewa
6. Answer any 5 out of the given 6 questions. 5´1=5
(i) _________ and _________ tourism is promoted by ATOAI in India.
(ii) Give the full form of PATA.
(iii) Which of the following is not a major GDS system ?
(A) Amadeus (B) USDOT
(C) SABRE (D) Galileo
(iv) Write the full form of SABRE.
(v) A GDS holds ________ inventory of its own.
(A) less (B) more
(C) no (D) excess
(vi) __________ was the first company to develop a real time
computerized reservation system.
(A) American Airlines (B) Australian Airlines
(C) Automatic Airlines (D) Association Airlines

330-1 Page 9 P.T.O.

IÊS> I $
({df`naH$ àH$ma Ho$> àíZ) (30 A§H$)
amoµOJma H$m¡eb na AmYm[aV {XE JE 5 àíZm| _| go {H$Ýht 3 Ho$ CÎma 20 – 30 eãXm| (àË`oH$)
_| Xr{OE & 3´2=6
7. H$m`©ñWb _| g{H«$` ê$n go gwZZm Š`m| _hÎdnyU© h¡ ? 2
8. AmË_ -àoaUm Ho$ _hÎd H$mo g_PmBE & 2
9. Ag_{W©V ì`mdgm{`H$ dmVmdaU EH$ CÚ_r ~ZZo _| ~mYm Ho$ ê$n _| H¡$go H$m`© H$aVm h¡ ? 2
10. ñàoS>erQ> EopßbHo$eZ H$s H$moB© Xmo {deofVmE± {b{IE & 2
11. h[aV Zm¡H$[a`m| H$s ^y{_H$m ñnîQ> H$s{OE & 2

{XE JE 5 àíZm| _| go {H$Ýht 3 Ho$ CÎma 20 – 30 eãXm| (àË`oH$) _| Xr{OE & 3´2=6
12. Qy>a Am°naoQ>a H$m¡Z h¡ ? 2
13. `mÌm H$m`©H«$_ go Amn Š`m g_PVo h¢ ? 2
14. EñH$m°Q>}S> Qy>a H$s AdYmaUm H$mo g_PmBE & 2
15. Qy>a n¡Ho$O H$s bmJV V` H$aZm Š`m| _hÎdnyU© h¡ ? 2
16. d¡pídH$ {dVaU àUmbr go Amn Š`m g_PVo h¢ ? 2

{XE JE 3 àíZm| _| go {H$Ýht 2 Ho$ CÎma 30 – 50 eãXm| (àË`oH$) _| Xr{OE & 2´3=6
17. Q´>¡db EO|gr Ho$ g§MmbZ H$s ì`m»`m H$s{OE & 3
18. {H$gr n¡Ho$O Qy>a Ho$ bmJV KQ>H$m| H$s gyMr ~ZmBE & 3
19. CZ _w»` J{V{d{Y`m| na MMm© H$s{OE {OZ_| ASTA em{_b h¡ & 3

{XE JE 5 àíZm| _| go {H$Ýht 3 Ho$ CÎma 50 – 80 eãXm| (àË`oH$) _| Xr{OE & 3´4=12
20. [aQ>ob Q´>¡db EO|gr H$s H$m`© à{H«$`m H$mo g_PmBE & 4
21. `mÌm H$m`©H«$_ ì`dpñWV ahZo Am¡a Nw>{Å>`m| Ho$ g_` H$mo A{YH$V_ H$aZo _| gj_ hmoZo H$m
EH$ à_wI KQ>H$ h¡ & AmnHo$ AZwgma `mÌm H$m`©H«$_ ~ZmVo g_` {H$Z ~mVm| H$m Ü`mZ aIZm
Mm{hE & 4
22. n¡Ho$O Qy>a Ho$ VÎdm| H$s ì`m»`m H$s{OE & 4
23. n`©Q>Z ì`dgm` H$s H$s_V V` H$aZm {dnUZ aUZr{V Am¡a {dÎmr` {díbofU H$m EH$ _µO~yV
{_lU h¡ & Qy>a Am°naoeZ ì`dgm` _| nma§n[aH$ _yë`-{ZYm©aU aUZr{V`m| H$s ì`m»`m
H$s{OE & 4
24. TAAI Ho$ _w»` CÔoí`m| H$mo gyMr~Õ H$s{OE & 4
330-1 Page 10

SECTION B
(Subjective Type Questions) (30 Marks)
Answer any 3 out of the given 5 questions based on Employability Skills in
20 – 30 words each. 3´2=6
7. Why is active listening important in the workplace ? 2
8. Give the importance of self-motivation. 2
9. How does an unsupportive business environment act as a barrier to
becoming an entrepreneur ? 2
10. Write any two features of spreadsheet application. 2
11. Explain the role of Green jobs. 2

Answer any 3 out of the given 5 questions in 20 – 30 words each. 3´2=6
12. Who is a tour operator ? 2
13. What do you understand by an itinerary ? 2
14. Explain the concept of escorted tour. 2
15. Why is costing of a tour package important ? 2
16. What do you understand by Global Distribution System ? 2

Answer any 2 out of the given 3 questions in 30 – 50 words each. 2´3=6
17. Explain the operations of a travel agency. 3
18. List out the cost components of a package tour. 3
19. Discuss the main activities in which ASTA is involved. 3

Answer any 3 out of the given 5 questions in 50 – 80 words each. 3´4=12
20. Explain the working process of a retail travel agency. 4
21. A travel itinerary is a key component of staying organized and being able to
maximize the vacation time. According to you, what are the things to be
considered while preparing an itinerary. 4
22. Explain the elements of a package tour. 4
23. Deciding the price of tourism business is a strong mix of marketing strategy
and financial analysis. Explain the traditional pricing strategies in tour
operation business. 4
24. List out the main objectives of TAAI. 4

330-1 Page 11 P.T.O.

CBSE STUDY MATERIAL

CBSE Board

INFORMATION CLASS STUDY MATERIAL

1 Time Table 09 Sample Paper
10 Sample Paper
2 Result
11 Sample Paper
3 Syllabus 12 Sample Paper

OTHER RESOURCES
09 Question Paper
Maps of India, Maps of World
Writing Skill Formats 10 Question Paper
Periodic Table 11 Question Paper
12 Question Paper
Class 9 Notes
Class 10 Notes
NCERT Book
Class 11 Notes
Class 12 Notes NCERT Solutions

ENTRANCE EXAMS

JEE Main CLAT CUET UG
JEE Advanced NEET UG Fashion & Design