NIOS Class 12 Question Paper 2021 (Oct) Tourism

This Question Paper consists of 31 questions [Section-A (23) + Section-B (4+4)] and 6 printed pages.
ß‚ ¬˝‡Ÿ-¬òÊ ◊¥ 31 ¬˝‡Ÿ [πá«U “•” (23) + πá«U “’” (4+4) ] ÃÕÊ 6 ◊ÈÁŒ˝Ã ¬Îc∆UU „¥Ò –
Roll No. Code No.
•ŸÈ∑˝§◊Ê¥∑§ ∑§Ê«U Ÿ¥. 62/SS/N
TOURISM
¬ÿ¸≈UŸ
(337) Set/‚≈U A
Day and Date of Examination
¬⁄UˡÊÊ ∑§Ê ÁŒŸ fl ÁŒŸÊ¥∑§
Signature of Invigilators 1.
ÁŸ⁄UˡÊ∑§Ê¥ ∑§ „SÃÊˇÊ⁄U
2.

General Instructions :
1. Candidate must write his/her Roll Number on the first page of the Question Paper.
2. Please check the Question Paper to verify that the total pages and total number of questions contained in the
Question Paper are the same as those printed on the top of the first page. Also check to see that the questions are
in sequential order.
3. Making any identification mark in the Answer-Book or writing Roll Number anywhere other than the specified
places will lead to disqualification of the candidate.
4. Write your Question Paper Code No. 62/SS/N-A on the Answer-Book.
5. (a) The Question Paper is in English/Hindi medium only. However, if you wish, you can answer in any one
of the languages listed below :
English, Hindi, Urdu, Punjabi, Bengali, Tamil, Malayalam, Kannada, Telugu, Marathi, Oriya, Gujarati,
Konkani, Manipuri, Assamese, Nepali, Kashmiri, Sanskrit and Sindhi.
You are required to indicate the language you have chosen to answer in the box provided in the Answer-
Book.
(b) If you choose to write the answer in the language other than Hindi and English, the responsibility for any
errors/mistakes in understanding the question will be yours only.
‚Ê◊Êãÿ •ŸÈŒ‡Ê —
1. ¬⁄UˡÊÊÕ˸ ¬˝‡Ÿ-¬òÊ ∑§ §¬„‹ ¬Îc∆U ¬⁄U •¬ŸÊ •ŸÈ∑˝§◊Ê¥∑§ •fl‡ÿU Á‹π¥–
2. ∑Χ¬ÿÊ ¬˝‡Ÿ-¬òÊ ∑§Ê ¡ÊÚ°ø ‹¥ Á∑§ ¬˝‡Ÿ-¬òÊ ∑§ ∑ȧ‹ ¬Îc∆UÊ¥ ÃÕÊ ¬˝‡ŸÊ¥ ∑§Ë ©ÃŸË „Ë ‚¥ÅUÿÊ „Ò Á¡ÃŸË ¬˝Õ◊ ¬Îc∆ ∑ §‚’‚ ™§¬⁄U ¿U¬Ë „Ò– ß‚
’Êà ∑§Ë ¡ÊÚ°ø ÷Ë ∑§⁄U ‹¥ Á∑§ ¬˝‡Ÿ ∑˝ Á◊∑§ UM§¬ ◊¥ „Ò¥–
3. § ©ûÊ⁄U-¬ÈÁSUÃ∑§Ê ◊¥ ¬„øÊŸ-Áøq ’ŸÊŸ •ÕflÊ ÁŸÁŒ¸c≈U SÕÊŸÊ¥ ∑§§•ÁÃÁ⁄UÄà ∑§„Ë¥ ÷Ë •ŸÈ∑˝§◊Ê¥∑§ Á‹πŸ ¬⁄U ¬⁄UˡÊÊÕ˸ ∑§Ê •ÿÊÇÿ ∆U„⁄UÊÿÊ
¡ÊÿªÊ–
4. •¬ŸË ©ûÊ⁄U-¬ÈÁSUÃ∑§Ê ¬⁄U ¬˝‡Ÿ-¬òÊ ∑§Ë ∑§Ê«U ‚¥ÅÿÊ 62/SS/N-A Á‹π¥–
5. (∑§) ¬˝‡Ÿ-¬òÊ ∑§fl‹ Á„¥ŒË/•¥ª˝¡Ë ◊Êäÿ◊ ◊¥ „Ò– Á»§⁄U ÷Ë, ÿÁŒ •Ê¬ øÊ„¥ ÃÊ ŸËø ŒË ªß¸ Á∑§‚Ë ∞∑§ ÷Ê·Ê ◊¥ ©ûÊ⁄ Œ ‚∑§Ã „Ò¥ —
•¥ª˝¡Ë, Á„¥ŒË, ©ŒÍ¸, ¬¥¡Ê’Ë, ’°ª‹Ê, ÃÁ◊‹, ◊‹ÿÊ‹◊, ∑§ãŸ«∏, Ã‹ÈªÈ, ◊⁄UÊ∆UË, ©Á«∏ÿÊ, ªÈ¡⁄UÊÃË, ∑§Ê¥∑§áÊË, ◊ÁáʬÈ⁄UË, •‚Á◊ÿÊ,
Ÿ¬Ê‹Ë, ∑§‡◊Ë⁄UË, ‚¥S∑Χç•ÊÒ⁄U Á‚¥œË–
∑Χ¬ÿÊ ©ûÊ⁄U-¬ÈÁSÃ∑§Ê ◊¥ ÁŒ∞ ª∞ ’ÊÚÄ‚ ◊¥ Á‹π¥ Á∑§ •Ê¬ Á∑§‚ ÷Ê·Ê ◊¥ ©ûÊ⁄U Á‹π ⁄U„ „Ò¥– §
(π) ÿÁŒ •Ê¬ Á„¥ŒË ∞fl¥ •¥ª˝¡Ë ∑§ •ÁÃÁ⁄UÄà Á∑§‚Ë •ãÿ ÷Ê·Ê ◊¥ ©ûÊ⁄U Á‹πÃ „Ò¥ ÃÊ ¬˝‡Ÿ ∑§Ê ‚◊¤ÊŸ ◊¥ „ÊŸ flÊ‹Ë
òÊÈÁ≈UÿÊ¥/ª‹ÁÃÿÊ¥ ∑§Ë Á¡ê◊UŒÊ⁄Ë ∑ fl‹ •Ê¬∑§Ë „ÊªË–

62/SS/N-337-A ] 1 [ Contd...

TOURISM
¬ÿ¸≈UŸ
(337)

Time : 3 Hours ] [ Maximum Marks : 100
‚◊ÿ — 3 ÉÊá≈U ] [ ¬ÍáÊÊZ∑§ — 100

Note : (i) This Question Paper consists of two Sections, viz., ‘A’ and ‘B’.

(ii) All questions from Section ‘A’ are to be attempted.

(iii) Section ‘B’ has two options. Candidates are required to attempt questions from one
option only.

ÁŸŒ¸‡Ê — (i) ß‚ ¬˝‡Ÿ-¬òÊ ◊¥ ŒÊ πá«U „Ò¥ - πá«U “•” ÃÕÊ πá«U “’”–

(ii) πá«U “•” ◊¥ ÁŒ∞ ª∞ ‚÷Ë ¬˝‡Ÿ •ÁŸflÊÿ¸ „Ò¥–

(iii) πá«U “’” ◊¥ ŒÊ Áfl∑§À¬ „Ò¥– ¬⁄UˡÊÊÁÕ¸ÿÊ¥ ∑§Ê ∑§fl‹ ∞∑§ Áfl∑§À¬ ∑§ „Ë ¬˝‡ŸÊ¥ ∑§ ©ûÊ⁄U ŒŸ „Ò¥–

SECTION - A

πá« - •

1. Mention any four types of events related to recreational tourists attractions. ½x4=2

¬ÿ¸≈U∑§Ê¥ ∑§ Á‹∞ •Ê∑§·¸∑§ ◊ŸÊ⁄¥U¡ŸÊà◊∑§ Á∑§ã„Ë¥ øÊ⁄U ¬˝∑§Ê⁄U ∑§Ë ÉÊ≈UŸÊ•Ê¥ ∑§Ê ©À‹π ∑§ËÁ¡∞–

2. Classify the impact of tourism into four groups. ½x4=2

¬ÿ¸≈UŸ ∑§ ¬˝÷ÊflÊ¥ ∑§Ê øÊ⁄U flªÊZ ◊¥ flªË¸∑Χà ∑§ËÁ¡∞–

3. Highlight any two features each of Pushkar and Tirupati Balaji Temple. 1+1=2

¬Èc∑§⁄U •ÊÒ⁄U ÁÃL§¬Áà ’Ê‹Ê¡Ë ◊¥ÁŒ⁄U ∑§Ë Á∑§ã„Ë¥ ŒÊ-ŒÊ Áfl‡Ê·ÃÊ•Ê¥ ∑§Ê ©¡Êª⁄U ∑§ËÁ¡∞–

62/SS/N-337-A ] 2 [ Contd...

4. Explain the main features of one of the most important religious monument of ‘HazratBal’.
1x2=2
‚’‚ ◊„àfl¬Íáʸ œÊÁ◊¸∑§ ß◊Ê⁄UÃÊ¥ ◊¥ ‚ ∞∑§ “„$¡⁄UÃ’‹” ∑§Ë ◊ÈÅÿ Áfl‡Ê·ÃÊ•Ê¥ ∑§Ë √ÿÊÅÿÊ ∑§ËÁ¡∞–

5. Explain any two types of interpersonal managerial roles. 1+1=2

Á∑§ã„Ë¥ ŒÊ ¬˝∑§Ê⁄U ∑§Ë •¥Ã⁄UflÒÿÁÄàÊ∑§ ¬˝’¥œ∑§Ëÿ ÷ÍÁ◊∑§Ê•Ê¥ ∑§Ë √ÿÊÅÿÊ ∑§ËÁ¡∞–

6. Differentiate between macro-environment and micro-environment with reference to tourism 2
marketing.

Áfl¬áÊŸ ¬ÿ¸≈UŸ ∑§ ‚¥Œ÷¸ ◊¥ √ÿʬ∑§ ¬Á⁄Ufl‡Ê •ÊÒ⁄U ‚͡◊ ¬Á⁄Ufl‡Ê ◊¥ •ãÃ⁄U S¬c≈U ∑§ËÁ¡∞–

7. Explain with examples any two rock-cut temples that attracted the patrons of art and builders. 2

ø≈˜≈UÊŸ ∑§Ê≈U∑§⁄U ’ŸÊ∞ ª∞ Á∑§ã„Ë¥ ŒÊ ◊¥ÁŒ⁄UÊ¥ ∑§Ë ©ŒÊ„⁄UáÊ ∑§ ‚ÊÕ √ÿÊÅÿÊ ∑§ËÁ¡∞, Á¡ã„Ê¥Ÿ ∑§‹Ê ∑§Ë øÊ„Ã ⁄UπŸ flÊ‹Ê¥
•ÊÒ⁄U ªÎ„ ÁŸ◊ʸÃÊ•Ê¥ ∑§Ê •¬ŸË •Ê⁄U •Ê∑§Á·¸Ã Á∑§ÿÊ „Ò–

8. How is high income associated with tourism ? Explain with example. 2

©ìÊ •Êÿ Á∑§‚ ¬˝∑§Ê⁄U ¬ÿ¸≈UŸ ‚ ‚¥’¥ÁœÃ „Ò? ©ŒÊ„⁄UáÊ ‚Á„à S¬c≈U ∑§ËÁ¡∞–

9. How is technology helpful in the development of tourism ? Explain with example. 2

Ã∑§ŸË∑§Ë ¬ÿ¸≈UŸ ∑§ Áfl∑§Ê‚ ◊¥ Á∑§‚ ¬˝∑§Ê⁄U ‚„Êÿ∑§ „Ò? ©ŒÊ„⁄UáÊ ‚Á„à S¬c≈U ∑§ËÁ¡∞–

10. Describe the importance of any two educational tourism centres of the past. 2x2=4

•ÃËà ∑§ Á∑§ã„Ë¥ ŒÊ ‡ÊÒÁˇÊ∑§ ¬ÿ¸≈UŸ ∑¥§Œ˝Ê¥ ∑§ ◊„àfl ∑§Ê fláʸŸ ∑§ËÁ¡∞–

62/SS/N-337-A ] 3 [ Contd...

11. Name any two Indian classical music instruments. Write any two features of each. 2+2=4

÷Ê⁄UÃËÿ ‡ÊÊSòÊËÿ ‚¥ªËà ∑§ Á∑§ã„Ë¥ ŒÊ flÊŒ˜ÿ ÿ¥òÊÊ¥ ∑§ ŸÊ◊ Á‹Áπ∞– ¬˝àÿ∑§ ∑§ ŒÊ-ŒÊ Áfl‡Ê·ÃÊ∞° Á‹Áπ∞–

12. How does geography play a very important role in travel and tourism ? Explain any four
ways. 1x4=4

ÿÊòÊÊ •ÊÒ⁄U ¬ÿ¸≈UŸ ◊¥ ÷ͪÊ‹ Á∑§‚ ¬˝∑§Ê⁄U ’„Èà ◊„àfl¬Íáʸ ÷ÍÁ◊∑§Ê ÁŸ÷ÊÃÊ „Ò? Á∑§ã„Ë¥ øÊ⁄U Ã⁄UË∑§Ê¥ ∑§Ë √ÿÊÅÿÊ ∑§ËÁ¡∞–

13. Explain two features each of any two types of puppetry. 2x2=4

Á∑§ã„Ë¥ ŒÊ ¬˝∑§Ê⁄U ∑§Ë ∑§∆U¬ÈÃÁ‹ÿÊ¥ ∑§Ë ŒÊ-ŒÊ Áfl‡Ê·ÃÊ∞° S¬c≈U ∑§ËÁ¡∞–

14. Explain the significance of Jains heritage sites of Girnar and Dilwara Temples. 2+2=4

¡ÒÁŸÿÊ¥ ∑§ œÊÁ◊¸∑§ ÃËÕ¸ SÕ‹Ê¥-Áª⁄UŸÊ⁄U •ÊÒ⁄U ÁŒ‹flÊ«UÊ ◊¥ÁŒ⁄UÊ¥ ∑§Ê ◊„àfl S¬c≈U ∑§ËÁ¡∞–

15. “Transport acts as an integral part of tourism connecting the tourists generating and 4
destination areas”. Support the statement with examples.

““¬Á⁄Ufl„Ÿ ¬ÿ¸≈UŸ ∑§ ∞∑§ •Á÷㟠•¥ª ∑§ M§¬ ◊¥ ∑§Êÿ¸ ∑§⁄UÃÊ „Ò ¡Ê ¬ÿ¸≈U∑§ ∑§ ©Œ˜ª◊ •ÊÒ⁄U ª¥Ã√ÿ ˇÊòÊÊ¥ ∑§Ê ¡Ê«∏ÃÊ „Ò””–
ß‚ ∑§ÕŸ ∑§Ë ©ŒÊ„⁄UáÊÊ¥ ‚Á„à ¬ÈÁc≈U ∑§ËÁ¡∞–

16. Explain with examples the significance of Darghas as tourists attractions. 4

¬ÿ¸≈U∑§Ê¥ ∑§ •Ê∑§·¸áÊ ∑§ M§¬ ◊¥ Œ⁄UªÊ„Ê¥ ∑§ ◊„àfl ∑§Ê ©ŒÊ„⁄UáÊÊ¥ ‚Á„à S¬c≈U ∑§ËÁ¡∞–

17. Name the three parallel ranges of Himalaya. Which range has the largest number of hill
stations ? Describe the importance of this range as a tourist attraction. 1½+½+4=6

Á„◊Ê‹ÿ ∑§Ë ÃËŸ ‚◊ÊãÃ⁄U üÊÁáÊÿÊ¥ ∑§ ŸÊ◊ Á‹Áπ∞– Á∑§‚ üÊáÊË ◊¥ ¬fl¸ÃËÿ Ÿª⁄UÊ¥ ∑§Ë ‚¥ÅÿÊ ‚’‚ •Áœ∑§ „Ò? ß‚
üÊáÊË ∑§Ë ¬ÿ¸≈U∑§Ê¥ ∑§ •Ê∑§·¸áÊ ∑§ M§¬ ◊¥ ◊„àfl ∑§Ê fláʸŸ ∑§ËÁ¡∞–

62/SS/N-337-A ] 4 [ Contd...

18. Describe any three advantages and any three disadvantages of oral communication. 3+3=6

◊ÊÒÁπ∑§ ‚¥¬˝·áÊ ∑§ Á∑§ã„Ë¥ ÃËŸ ‹Ê÷Ê¥ •ÊÒ⁄U Á∑§ã„Ë¥ ÃËŸ „ÊÁŸÿÊ¥ ∑§Ê fláʸŸ ∑§ËÁ¡∞–

19. How has amalgamation of different cultures enriched Indian culture ? Explain. 6

ÁflÁ÷㟠‚¥S∑ΧÁÃÿÊ¥ ∑§ ÉÊÈ‹Ÿ-Á◊‹Ÿ ‚ Á∑§‚ ¬˝∑§Ê⁄U ÷Ê⁄UÃËÿ ‚¥S∑ΧÁà ‚¥¬ãŸ „È߸ „Ò? S¬c≈U ∑§ËÁ¡∞–

20. “Indian music is a strong factor which attracts tourists”. Support the statement with two
different music schools. 3+3=6

““÷Ê⁄UÃËÿ ‚¥ªËà ∞∑§ ¬˝÷Êfl‡ÊÊ‹Ë ∑§Ê⁄U∑§ „Ò ¡Ê ¬ÿ¸≈U∑§Ê¥ ∑§Ê •Ê∑§Á·¸Ã ∑§⁄UÃÊ „Ò””– ß‚ ∑§ÕŸ ∑§Ë ¬ÈÁc≈U ŒÊ Á÷㟠‚¥ªËÃ
ÁfllÊ‹ÿÊ¥ ‚ ∑§ËÁ¡∞–

21. Explain the pattern of foreign tourist arrivals in India. 6

÷Ê⁄Uà ◊¥ ÁflŒ‡ÊË ¬ÿ¸≈UŸ •Êª◊ŸÊ¥ ∑§ ¬˝ÁÃM§¬ ∑§Ë √ÿÊÅÿÊ ∑§ËÁ¡∞–

22. “Training should not only be provided to maintain and improve current job performance 6
but also for equipping the employees with skill required for future job requirements”. Support
the statement.

““¬˝Á‡ÊˇÊáÊ ∑§fl‹ flø◊ÊŸ ∑§ÊÿÊZ ∑§Ê ø‹ÊŸ ÃÕÊ ’„Ã⁄U ’ŸÊŸ ∑§ Á‹∞ „Ë Ÿ„Ë¥ ÁŒÿÊ ¡ÊŸÊ øÊÁ„∞ •Á¬ÃÈ ∑§◊¸øÊÁ⁄UÿÊ¥ ∑§Ê
÷ÊflË •Êfl‡ÿ∑§ÃÊ•Ê¥ ∑§Ê ¬Í⁄UÊ ∑§⁄UŸ ∑§ Á‹∞ ÷Ë ÃÒÿÊ⁄U Á∑§ÿÊ ¡ÊŸÊ øÊÁ„∞””– ß‚ ∑§ÕŸ ∑§Ë ¬ÈÁc≈U ∑§ËÁ¡∞–

23. “Accommodation is one of the fastest growing sectors of tourism industry.” Examine the 6
statement with suitable examples.

““ÁŸflÊ‚, ¬ÿ¸≈UŸ ©lÊª ∑§Ê ‚’‚ Ã¡Ë ‚ ’…∏Ã „È∞ ˇÊòÊ∑§Ê¥ ◊¥ ‚ ∞∑§ „Ò””– ©¬ÿÈÄàÊ ©ŒÊ„⁄UáÊÊ¥ ‚Á„à ߂ ∑§ÕŸ ∑§Ë
¬⁄Uπ ∑§ËÁ¡∞–

62/SS/N-337-A ] 5 [ Contd...

SECTION - B
πá« - ’
OPTION - I
Áfl∑§À¬ - I
(Travel and Tour Operation Business)
(ÿÊòÊÊ ∞fl¥ ¬ÿ¸≈Ÿ ‚¥øÊ‹Ÿ √ÿʬÊ⁄U)

24. Explain the meaning of ‘Itinerary’. 2
ÿÊòÊÊ “Áflfl⁄UáÊ” ∑§Ê •Õ¸ S¬c≈U ∑§ËÁ¡∞–

25. Explain the importance of package tours. 2
¬Ò∑§¡ ¬ÿ¸≈UŸÊ¥ ∑§ ◊„àfl ∑§Ë √ÿÊÅÿÊ ∑§ËÁ¡∞–

26. Describe ‘Designing package tours’ as an important function of travel agencies and tour 4
operators.
ÿÊòÊÊ ∞¡¥‚Ë •ÊÒ⁄U ¬ÿ¸≈UŸ ‚¥øÊ‹∑§ ∑§Ê “¬Ò∑§¡ ÿÊòÊÊ ∑§Êÿ¸∑˝§◊” ’ŸÊŸÊ •¬Ÿ ◊¥ ◊„àfl¬Íáʸ ∑§Êÿ¸ „Ò, fláʸŸ ∑§ËÁ¡∞–

27. Examine the services of an ‘Online Travel Agency’. 4
•ÊÚŸ‹Êߟ ÿÊòÊÊ ∞¡¥‚Ë ∑§Ë ‚flÊ•Ê¥ ∑§Ë ¬⁄Uπ ∑§ËÁ¡∞–

OPTION - II
Áfl∑§À¬ - II
(Hospitality Management)
(•ÁÃÁÕ-‚à∑§Ê⁄U ¬˝’¥œŸ)

24. Explain the role of ‘Human Resource Department’ of a hotel. 2
„Ê≈U‹ ∑§ “◊ÊŸfl ‚¥‚ÊœŸ Áfl÷ʪ” ∑§Ë ÷ÍÁ◊∑§Ê ∑§Ë √ÿÊÅÿÊ ∑§ËÁ¡∞–

25. Explain the significant role of Finance and Accounts Department of a hotel. 2
Á∑§‚Ë „Ê≈U‹ ∑§ ÁflûÊ •ÊÒ⁄U ‹πÊ Áfl÷ʪ ∑§Ë ◊„àfl¬Íáʸ ÷ÍÁ◊∑§Ê ∑§Ê S¬c≈U ∑§ËÁ¡∞–

26. Describe any four characteristics of ‘Bengali food’. 1x4=4
“’¥ªÊ‹Ë ÷Ê¡Ÿ” ∑§Ë Á∑§ã„Ë¥ øÊ⁄U Áfl‡Ê·ÃÊ•Ê¥ ∑§Ê fláʸŸ ∑§ËÁ¡∞–

27. Explain with examples the different four sources of reservation in a hotel. 1x4=4
Á∑§‚Ë „Ê≈U‹ ◊¥ •Ê⁄UˇÊáÊ ∑§ ÁflÁ÷㟠øÊ⁄U dÊÃÊ¥ ∑§Ë ©ŒÊ„⁄UáÊÊ¥ ‚Á„à √ÿÊÅÿÊ ∑§ËÁ¡∞–

-o0o-

62/SS/N-337-A ] 6 [ Contd...