Rajasthan Board Class 12 Question Paper 2026 Banking & Financial Services

FOR RAJASTHAN CLASS 12 PREPARATION

Rajasthan Board Class
12 Question Paper 2026
Banking & Financial Ser
EXAM YEAR TYPE

Rajasthan Class 12 2026 Question Paper

Notes · Sample Papers · Previous Year Papers · Mock Tests

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Zm_m§H$ Roll No. Question Booklet No.

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No. of Questions – 42
No. of Printed Pages – 8
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ì`mdgm{`H$ {ejm (H$jm-xII) narjm, 2026
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a Vocational Education (Class-XII)
examination, 2026
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Level – IV

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{df` : Ÿ~¢{H§$J \$mB©Z|{e`b g{d©
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Sub : banking financialmservice and insurance
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g_` : 3 KÊQ>o 15 {_ZQ>
a nyUmªH$ : 30
Time : 3 Hours 15 Minutes Max. Marks : 30

narjm{W©`m| Ho$ {bE gm_mÝ` {ZX}e :
General Instructions to the examinees :

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1) narjmWu gd©àW_ AnZo àíZ-nÌ na Zm_m§H$ A{Zdm`©V: {bI| &
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Candidate must write first his/her Roll No. on the question paper
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compulsorily.

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All the questions are compulsory to attempt.

3) àË`oH$ àíZ H$m CÎma Xr JB© CÎma-nwpñVH$m _| hr {bI| &
Write the answer to each question in the given answer-book only.

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IÊS> - A
SECTION – A

ghr {dH$ën MwZ| (~hþ{dH$ënr` àíZ) : [14×½=7]
Select the correct option (Multiple Choice Questions) :

1. gwZZm EH$ ___________ H$m¡eb h¡ & [½]
A) ~mobZm ~) n‹T>Zm g) {bIZm X) g§Mma
Listening is a ___________ skill.
A) Speaking B) Reading C) Writing D) Communication

2. {Og eãX-g_yh _| H$Vm© Am¡a {H«$`m Z hmo, Cgo Š`m H$hVo h¢ ? [½]
A) dmŠ` ~) dmŠ`m§e g) CndmŠ` X) AZwÀN>oX
A group of words without a subject and verb is called
A) Sentence B) Phrase C) Clause D) Paragraph

3. {ZåZ{b{IV _| go H$m¡Z-gm àoaH$ VËd h¡ ? [½]
A) ^yI ~) _oµO g) Hw$gu X) nwñVH$
Which of the following is a motive ?
A) Hunger B) Table C) Chair D) Book

4. ì`pŠVËd, ì`pŠV Ho$ ___________ H$mo Xem©Vm h¡ & [½]
A) dñÌ ~) ì`dhma g) Ka X) Am`w
Personality shows a person’s
A) Clothes B) Behaviour C) House D) Age

5. dH©$~wH$ ImobZo H$s em°Q>©H$Q> Hw§$Or h¡ [½]
A) ctrl + N ~) ctrl + S g) ctrl + P X) ctrl + O
Shortcut key to open a workbook is
A) ctrl + N B) ctrl + S C) ctrl + P D) ctrl + O

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6. {µ\$ëQ>a H$m Cn`moJ {H$`m OmVm h¡ [½]
A) Am±H$‹S>o hQ>mZo Ho$ {bE ~) M`{ZV Am±H$‹S>o {XImZo Ho$ {bE

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g) Am±H$‹S>o H«$_~Õ H$aZo Ho$ {bE X) Am±H$‹S>o {à§Q> H$aZo Ho$ {bE

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Filter is used for

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A) Delete data B) Show selected data

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C) Sort data
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D) Print data
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dH©$~wH$ _| hmoVo h¢ [½]
A) ñbmBS²>g ~) Ho$db MmQ>© g) {MÌ X) dH©$erQ²>g
A workbook contains
A) Slides B) Only Chart C) Pictures D) Worksheets

EH$ CÚ_r h_oem ___________ {ZU©` boVm h¡ & m
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A) Ëd[aV ~) JbV X) BZ_| go H$moB© Zht

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An entrepreneur always takes ___________ decisions.
A) Quick B) Wrong a
C) Slow D) None of these

9. AmË_{dídmg CÚ_r H$m EH$ ___________ h¢ & [½]
A) JwU ~) H$_Omoar g) ~mYm X) hm{Z
Confidence is a ____________ of an entrepreneur.

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A) Trait B) Weakness C) Barrier D) Loss
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10.
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s em A) n`m©daU g§ajU go ~) ImZm nH$mZo go la
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gla X) IarXmar go a
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A green job is related to
A) Environment protection B) Cooking
C) Playing games D) Shopping

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11. E.Q>r.E_. H$mS>© H$m Cn`moJ {H$`m OmVm h¡ [½]
A) nÌ {bIZo Ho$ {bE ~) Iob IobZo Ho$ {bE
g) YZ {ZH$mbZo Ho$ {bE X) AÜ``Z Ho$ {bE
ATM Card is used for
A) Writing letter B) Playing games
C) Withdrawing money D) Studying

12. H$m¡Z-gr godm J«mhH$m| H$mo YZ gwa{jV aIZo H$s gw{dYm XoVr h¢ ? [½]
A) F$U ~) O_m
g) ~r_m X) ì`pŠVJV F$U
Which service allows customers to keep money safe ?
A) Loan B) Deposit
C) Insurance D) Personal loan

13. h_o§ J«mhH$m| go ___________ ~mobZm Mm{hE & [½]
A) éIo ‹T>§J go ~) D±$Mo AmdmµO _|
g) {dZ_« VarHo$ go X) H«$mo{YV ñda _|
We should speak to customers in a
A) Rude way B) Loud voice
C) Polite way D) Angry tone

14. ~¢H$ H$s gË`{ZîR>m H$m AW© h¡ [½]
A) bm^ H$_mZm ~) Ho$db F$U XoZm
g) ImVo ~ÝX H$aZm X) B©_mZXma Am¡a {Zînj ~¢{H§$J
Bank integrity means
A) Making profit B) Giving loans only
C) Closing accounts D) Honest and fair banking

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IÊS> - ~
SECTION – B

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[aŠV ñWmZm| H$s ny{V© H$s{OE : [16×½=8]

Fill in the blanks :
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15.
las$`m ~VmZo dmbm eãX H$hbmVm h¡ _________ & ({H«$`m/g§km) a gl[½]
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dmŠ` _| {H«
a sentence the action word is called _________. (Verb/Noun)
In the

16. Omo dmŠ` gyMZm XoVm h¡, Cgo _________ H$hVo h¢ & (H$WZ/àíZ) [½]
A sentence that gives information is called _________. (Statement/Question)

17. EH$ {ejH$ _________ H$m òmoV hmo gH$Vm h¡ & (^`/àoaUm) [½]
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A teacher can be source of ___________. (Fear/Inspiration)

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18. nmdanmB±Q> \$mBb _| hmoVo h¢¡ _________ & e(ñbmBS²
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A PowerPoint file contains __________. (Slides/Cells)

19. _________ EH$ _hËdnyU© ì`pŠVËd JwU h¢ & (Ambñ`/n[al_) [½]
____________ is an important personality trait. (Laziness/Hardwork)

20. {µ\$ëQ>a _________ XoIZo _| ghm`Vm H$aVm h¡ & (g^r Am±H$‹S>o/Ho$db Amdí`H$ Am±H$‹S>o) [½]

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Filter helps in viewing _________. (All data/Only required data)

21.omñàoS>erQ> H$m Cn`moJ _________ Am±H$‹S>mo H$mo g§J«{hV H$aZo Ho$ {bE {H$`m OmVm co
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c. (g§»`mË_H$/\$moQ>mo) e m
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A spreadsheet is used to store __________ data. (Numerical/Photo)
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22. g_` H$m ghr à~§YZ CÚ_r H$m EH$ _________ H$m¡eb h¡ & (g_` à~§YZ/VH$Zr{H$) [½]
Managing time properly is a ____________ skill of an entrepreneur. (Time
management/technical)

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23. EH$ CÚ_r ñd^md go _________ hmoZm Mm{hE & (n[al_r/Ambgr) [½]

An entrepreneur should be __________ in nature. (Hardworking/Lazy)

24. h[aV amoOJma _w»` ê$n go _________ na H|${ÐV hmoVo h¡§ & (dZm| H$s H$Q>mB©/n`m©daU
gwajm) [½]
Green jobs mainly focus on _________. (Deforestation/Environment safety)

25. {~Zm ZH$X boZ-XoZ Ho$ {bE _________ H$s Amdí`H$Vm hmoVr h¢ & (B§Q>aZoQ>/{gŠHo$) [½]

Cashless transactions need __________. (Internet/Coins)

26. E.Q>r.E_. go YZ {ZH$mbZo Ho$ {bE à`wŠV H$mS>© h¡ _________ & (S>{o ~Q> H$mS>/© nhMmZ nÌ) [½]
Card used to withdraw money from ATM is ____________. (Debit Card/
ID Card)

27. AÀN>m J«mhH$ g§Mma _________ _| ghm`Vm H$aVm h¡ & (g_ñ`mE± ~‹T>mZo/{dídmg {Z_m©U) [½]
Good customer communication helps to _____________. (Increase problems/
Build trust)

28. ~¢H$m| H$mo g^r boZ-XoZ _| _________ ~ZmE aIZm Mm{hE & (gË`{ZîR>m/~oB©_mZr) [½]

Banks must maintain _______________ in all transactions. (Integrity/
Dishonesty)

29. nmgdS>© J«mhH$ Ho$ _________ H$s gwajm _| ghm`H$ hmoVo h¢¡ & (OmZH$mar/OrdZ) [½]

Passwords help in protecting customer _____________. (Information/Life)

30. AZw{MV ì`mnma àWmAm| H$m AW© h¡ _________ & (B©_mZXma ì`mnma/J«mhH$m| H$mo YmoIm
XoZm) [½]
Unfair trade practices means ________________. (Honest business/Cheating
customer)

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SECTION – C

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bKy CÎmamË_H$ àíZ : [9×1=9]
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Short Answer Type Questions
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31. ~¢H$ go YZ sñWmZm§ a
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Write three

32. ~¢H$ ImVm| Ho$ VrZ àH$ma {b{IE & [1]
Write three types of bank account.

33. J¥h F$U go Amn Š`m g_PVo h¢ ? [1]

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What do you mean by home loan ?

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34. AmodaS´>mâQ> H$mo n[a^m{fV H$s{OE & [1]

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Define overdraft.
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35. g§Mma H$mo n[a^m{fV H$s{OE & [1]
Define communication.

36. J«mhH$ H$m A{^dmXZ H$aZo Ho$ Xmo VarHo$ {b{IE & [1]
Write two methods to greet customer.
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gla 38. ~¢{H§$J joÌ _| JbV gyMZm Š`m h¢ ? ag [1]
a What is misinformation in banking sector ?
39. J«mhH$ OmZH$mar Š`m| _hËdnyU© h¡ ? [1]
Why is customer information important ?

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IÊS> - X
SECTION – D

{Z~§YmË_H$ àíZ (Xmo n¥îR>m| VH$ CÎma {b{IE) : [3×2=6]
Essay Type Questions (Write answers upto 2 pages) :

40. {S>{OQ>b ^wJVmZ Š`m h¡ ? BgHo$ _hËd na MMm© H$s{OE & [2]
What is digital payment ? Discuss its importance.
AWdm/OR
H«o${S>Q> Jma§Q>r Š`m h¡ ? CYmaH$Vm©Am| Ho$ {bE H«o${S>Q> Jma§Q>r Š`m| _hËdnyU© h¡ ? [2]
What is a credit guarantee ? Why is credit guarantee important for borrowers ?

41. {S>µ\$m°ëQ>a H$m¡Z hmoVm h¡ ? Am¡a g_` na ^wJVmZ Š`m| _hËdnyU© h¡ ? [2]
Who is a defaulter ? And why is timely repayment important ?
AWdm/OR
~¢H$ ~ma-~ma hmoZo dmbr J«mhH$ {eH$m`Vm| H$mo H¡$go H$_ H$a gH$Vm h¡ ? [2]

How can a bank reduce repetitive customer complaints ?

42. J«mhH$ H|${ÐV g§JR>Zm| _| AmZo dmbr MwZm¡{V`m| na MMm© H$s{OE & [2]
Discuss the challenges faced in customer-centric organizations.
AWdm/OR
Am¡nMm[aH$ g§Mma Š`m h¡ ? H$m`©ñWb na `h Š`m| _hËdnyU© h¡ ? [2]
What is formal communication ? Why it is important at work place ?

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