Rajasthan Board Class 12 Question Paper 2026 Travel & Tourism

FOR RAJASTHAN CLASS 12 PREPARATION

Rajasthan Board Class
12 Question Paper 2026
Travel & Tourism
EXAM YEAR TYPE

Rajasthan Class 12 2026 Question Paper

Notes · Sample Papers · Previous Year Papers · Mock Tests

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Zm_m§H$ Roll No. Question booklet No.

No. of Questions – 42 V-106
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No. of Printed Pages – 11
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a VocatIoNal EducatIoN (class-xII)
ExamINatIoN, 2026
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ag nyUmªH$ : 30
narjm{W©`m| Ho$ {bE gm_mÝ` {ZX}e :
General InstructIons to the examInees :

1) narjmWu gd©àW_ AnZo àíZ-nÌ na Zm_m§H$ A{Zdm`©V: {bI| &
Candidate must write first his/her Roll No. on the question paper
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compulsorily.
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c. 2)o g^r àíZ hb H$aZo A{Zdm`© h¢ & s e m
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las all the questions attempt are compulsory.
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ag 3) àË`oH$ àíZ H$m CÎma Xr JB© CÎma-nwpñVH$m _| hr {bI| &
Write the answer to each question in the given answer book only.

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~hþ{dH$ënr` àíZ : àíZ g§. 1 go 14 VH$ : [14×½=7]
Multiple Choice Questions : Q. No. 1 to 14 :

1. AmXe© g§Xoe H$s {deofVmE± Š`m h¢ ? [½]

A) ñnîQ> ~) g§{jßV
g) gQ>rH$ X) CnamoŠV g^r
What are the characteristics of an ideal message ?

A) Clear B) Concise

C) Accurate D) All of the above

2. ñàoS>erQ> H$m _w»` Cn`moJ __________ Ho$ {bE hmoVm h¡ & [½]

A) S>oQ>m {díbofU
~) dr{S>`mo {Z_m©U
g) {MÌ ~ZmZm
X) Am°{S>`mo g§nmXZ
A spreadsheet is mainly used for

A) Data analysis

B) Video creation

C) Drawing

D) Audio editing

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3. gH$mamË_H$ emar[aH$ ^mfm H$m AW© h¡ [½]

A) ^wOmE± _mo‹S>H$a I‹S>m hmoZm ~) ZµOao Xÿgar Amoa H$aZm
g) Am±Im| go gånH©$ Am¡a _wñH$mZ X) BZ_| go H$moB© Zht m
m means
A positive bodyolanguage . co
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A) Foldingm
e arms B) Looking away
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C) Eye
s
lacontact and smile D) None of these ag
ag
4. J«mhH$ H$s g_ñ`mAm| H$mo g§^mbVo g_` godm H$_©Mmar H$mo h_oem __________ ahZm
Mm{hE & [½]
A) H«$mo{YV ~) AYra
g) emÝV Am¡a {dZ_« X) bmnadmh
A service staff should always remain _________ while handling customer
m
complaints.
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mB) Impatient
A) Angry
s e
l a
C) Calm and polite
ag D) Careless

5. A{V{W`m| na gH$mamË_H$ nhbr N>mn _w»` ê$n go BZ_| go {H$g na {Z^©a H$aVr h¡ ? [½]

A) {dZ_« ì`dhma Am¡a ì`pŠVJV gmO-gÁOm
~) H$_©Mm[a`m| H$m doVZ
g) _h±Jm \$ZuMa
m
m
c. o X) BZ_| go H$moB© Zht .co
m s em
s e la on which of the
Giving a positive first impression to the guests mainly depends
g
g la following ? a
a A) Polite behaviour and personal grooming
B) Staff salary
C) Expensive furniture
D) None of these
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6. `{X Q>r_ Ho$ gXñ`m| Ho$ ~rM g§Kf© CËnÝZ hmo OmE, Vmo Cgo g§^mbZo H$m g~go AÀN>m VarH$m h¡ [½]
A) g_ñ`m H$mo ZµOaA§XmµO H$aZm
~) µOmoa go ~hg H$aZm
g) H$m_ ~§X H$a XoZm
X) empÝVnyd©H$ MMm© H$a g_mYmZ {ZH$mbZm
If a conflict arises from team members, the best way to handle is to
A) Ignore the issue
B) Argue loudly
C) Stop working
D) Discuss calmly and find a solution

7. ñàoS>erQ> _| Q>oŠñQ> H$mo aoIm§{H$V H$aZo Ho$ {bE em°Q>©H$Q> Hw§$Or Š`m h¡ ? [½]
A) Ctrl + B ~) Ctrl + V
g) Ctrl + K X) Ctrl + U
What is the shortcut key to underline text in a spreadsheet ?
A) Ctrl + B B) Ctrl + V
C) Ctrl + K D) Ctrl + U

8. CÚ{_Vm _| ZdmMma H$m AW© h¡ [½]

A) EH$ hr H$m_ H$mo ~ma-~ma H$aZm ~) n[adV©Z go ~MZm
g) ZE {dMmam| `m VarH$m| H$mo bmJy H$aZm X) Ho$db ^m½` na {Z^©a ahZm
Innovation in entrepreneurship refers to
A) Doing the same work repeatedly B) Avoiding change
C) Introducing new ideas or methods D) Depending only on luck
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9. {ZåZ{b{IV _| go H$m¡Z-gm J«rZ Aä`mg H$m CXmhaU h¡ ? [½]

A) ßbmpñQ>H$ H$m A{YH$ Cn`moJ
m
co
~) nmZr H$s ~~m©Xr
om
c go bmBQ> ObmE aIZm
g) AZmdí`H$ .ê$n e m .
em l as
lasH$m nwZM©H«$U H$aZm
X) H$Mao ag
ag
Which of the following is an example of a green practice ?
A) Excessive use of plastic
B) Wasting water
C) Leaving lights on unnecessarily
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D) Recycling waste materials
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e Vm Aä`mg h¡ ?
{ZåZ{b{IV _| go H$m¡Z-gm EH$ _hËdnyUs© ñdÀN>
la
10. [½]

A) hmW Z YmoZm ag
~) J§Xm `y{Z\$m°_© nhZZm
g) {Z`{_V ê$n go hmW YmoZm
X) ñdÀN>Vm H$s AZXoIr H$aZm
m
mWhich of the following is an important hygiene practice ? m .co
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s e A) Not washing hands
g l a
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a B) Wearing dirty uniform

C) Regular hand washing

D) Ignoring cleanliness

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11. H$m`©ñWb na gwa{jV Ed§ ñdÀN> dmVmdaU ~ZmE aIZo go {ZåZ _| go {H$g_| _XX {_bVr h¡ ? [½]
A) A{V{W`m| Am¡a H$_©Mm[a`m| Ho$ ñdmñÏ` d gwajm H$s ajm H$aZo _|
~) XþK©Q>ZmE± ~‹T>mZo _|
g) ~r_m[a`m± \¡$bmZo _|
X) BZ_| go H$moB© Zht
Maintaining safe and hygienic environment in a workplace helps in which of
the following ?
A) Protect health and safety of guests and staff
B) Increase accidents
C) Spread diseases
D) None of these

12. {ZåZ{b{IV _| go H$m¡Z-gm g{H«$` gwZZo _| ~mYm ~Z gH$Vm h¡ ? [½]

A) emoaJwb dmbm dmVmdaU
~) dŠVm Ho$ gmW Am±Im| H$m g§nH©$ ~ZmE Z aIZm
g) Ü`mZ Z XoZm
X) CnamoŠV g^r
Which of the following can be a barrier to active listening ?
A) Noisy environment
B) Not maintaining an eye contact with speaker
C) Not being attentive
D) All of the above

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13. {ZåZ{b{IV _| go H$m¡Z-gm _m¡{IH$ g§Mma H$m CXmhaU h¡ ? [½]

A) Mohao H$m hmd-^md
m
~) {b{IV gyMZm
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em
g) A{V{W go ~mVMrV
l as
s g
glaHo$ g§Ho$V
X) hmW
a
a
Which of the following is an example of verbal communication ?
A) Facial expressions
B) Written notice
C) Speaking to a guest
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D) Hand signals

e m
l as _| go {H$go Xem©Vr h¡ ?
14. A{V{W`m| H$s godm H$aVo g_` _wñH$mZ {ZåZ [½]
a g
A) gH$mamË_H$ ÑpîQ>H$moU
~) WH$mZ
g) bmnadmhr
X) H«$moY
o m
m . c
. co A smiling face while serving guests shows which of the m ?
following
s e
e m A) Positive attitude l a
l as ag
ag B) Tiredness
C) Carelessness
D) Anger

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A{V bKyÎmamË_H$ àíZ (àíZm| Ho$ CÎma EH$ eãX `m EH$ n§pŠV _| Xr{OE) àíZ g§. 15 go 30 VH$ : [16×½=8]
Very Short Answer Type Questions (Write the answers of the questions in one word or
in one line) Q. No. 15 to 30 :

15. J¡a-_m¡{IH$ g§Mma H$m EH$ CXmhaU {b{IE & [½]
Write one example of non-verbal communication.

16. PPE H$m \w$b \$m°_© {b{IE & [½]
Write the full form of PPE.

17. Q>r_dH©$ go Amn Š`m g_PVo h¢ ? [½]
What do you mean by team work ?

18. ZdrH$aUr` D$Om© H$m EH$ CXmhaU {b{IE & [½]
Write one example of renewable energy.

19. AÀN>o godm H$_©Mmar H$m EH$ JwU {b{IE & [½]
Write one quality of good service staff.

20. ì`pŠVJV gmO-gÁOm H$m EH$ bm^ {b{IE & [½]
Write one advantage of personal grooming.

21. ñdÀN>Vm Š`m h¡ ? [½]
What is hygiene ?

22. ñd-à~§YZ Š`m h¡ ? [½]
What is self management ?

23. g_` à~§YZ H$m EH$ bm^ {b{IE & [½]
Write one advantage of time management.

24. Xÿgam| Ho$ gmW à^mdr T>§J go H$m_ H$aZo Ho$ {bE Amdí`H$ EH$ JwU {b{IE & [½]
Write one quality required to work effectively with others.

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25. J«mhH$ {eH$m`V H$mo n[a^m{fV H$a| & [½]
Define customer complaint.

26. H$m`©ñWb na gwa{jV dmVmdaU ~ZmE aIZo H$m EH$ gwajm Cnm` {b{IE & [½]
m
om
Write one safety measure to maintain a secure environment at workplace. . co
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m
CÚ_r H$m¡Z hmoeVm h¡ ? l as
27.
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Who is an entrepreneur ? ag
[½]

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28. B©-_ob Cn`moJ H$aZo H$m EH$ bm^ {b{IE & [½]
Write one advantage of using email.

29. àoaUm Š`m h¡ ? [½]
What is motivation ?

30.
m
H$åß`yQ>a _| {H$gr XñVmdoO H$mo {à§Q> H$aZo H$s em°.Qc>©Ho$Q> Hw§$Or ~VmBE & [½]
e m
Give the shortcut key to print a document in the computer.
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ag IÊS> - g
sEctIoN – c

bKyÎmamË_H àíZ (eãX gr_m 40 eãX) àíZ g§. 31 go 39 : [9×1=9]
Short Answer Type Questions (Word limit 40 words) Q. No. 31 to 39 :

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31. Q>r_dH©$ J«mhH$ g§VwpîQ> H¡$go ~‹T>mVm h¡ ? [1]
m
c. o How does team work improve customer satisfaction ? s e m
m
e 32. H$m`©ñWb na ì`pŠVJV ñdÀN>Vm ~ZmE aIZo Ho$ Xmo VarHo$ {b{IE g&la
las a [1]
ag Write two ways to maintain personal hygiene at workplace.

33. Am{VÏ` CÚmoJ _| ImÚ gwajm Š`m| _hËdnyU© h¡ ? [1]
Why is food safety important in hospitality industry ?

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34. J«mhH$ {eH$m`Vm| H$mo g§^mbZo Ho$ Xmo VarHo$ {b{IE & [1]
State two ways to handle customer complaints.

35. n`©Q>Z Ed§ Am{VÏ` _| J«rZ pñH$ëg H$m _hÎd g_PmBE & [1]
Explain the importance of green skills in tourism and hospitality.

36. g{H«$` ldU Š`m h¡ ? [1]
What is active listening ?

37. C{MV H$Mam {ZnQ>mZ ñdÀN> dmVmdaU ~ZmE aIZo _| H¡$go _XX H$aVm h¡ ? [1]
How does proper waste disposal help in maintaining a hygienic environment ?

38. H$m`©ñWb na {dZ_« g§Mma H¡$go _XX H$aVm h¡ ? [1]
How does polite communication help at the workplace ?

39. VZmd à~§YZ go Amn Š`m g_PVo h¢ ? [1]
What do you mean by stress management ?

IÊS> - X
sEctIoN – d

{Z~ÝYmË_H$ àíZ (eãX gr_m 150 eãX) àíZ g§. 40 go 42 VH$ : [3×2=6]

Essay Type Questions (Word limit 150 words) Q. No. 40 to 42 :

40. Am{VÏ` CÚmoJ _| g§Mma H$m¡eb Š`m| _hÎdnyU© h¡ ? [2]
Why are communication skills important in the hospitality industry ?

AWdm/OR
g§JR>Z _| Xÿgam| Ho$ gmW H$m_ H$aVo g_` nmañn[aH$ gå_mZ Š`m| Amdí`H$ h¡ ?
Why is mutual respect important while working with others in an
organization ?
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41. ì`pŠVJV gmO-gÁOm ñd`§ Am¡a g§JR>Z H$s gH$mamË_H$ N>{d ~ZmZo _| H¡$go _XX H$aVr h¡ ? [2]
How does personal grooming help in giving a positive impression of oneself
and the organization ?
m
o
AWdm/OR
m . co
c m
e m.Ho$ {d{^ÝZ JwUm| H$s ì`m»`m H$s{OE &
EH$ g\$b CÚ_r
l as e
as
Explain the various qualities of a successful entrepreneur.
l ag
a g
42. à^mdr {eH$m`V {ZdmaU g§JR>Z> H$s H¡$go ghm`Vm H$aVm h¡ ? [2]
How does effective complaint handling help an organization ?

AWdm/OR
H$m`©ñWb na gwa{jV dmVmdaU ~ZmE aIZo Ho$ {bE Amdí`H$ {d{^ÝZ gwajm Cnm`m| H$s
ì`m»`m H$s{OE & m
. co
Explain various safety measures required to maintain a secure environment
e m
at the workplace.
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ag

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m .co s e m
s e g la
g la a
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