ICSE Class 10 Question Paper 2025 Auto Service Technician

AUTO SERVICE TECHNICIAN

Maximum Marks: 100

Time allowed: Two hours

1. Answers to this Paper must be written on the paper provided separately.

2. You will not be allowed to write during the first 15 minutes.

3. This time is to be spent in reading the question paper.

4. The time given at the head of this Paper is the time allowed for writing the answers.

5. Attempt all questions from Section A and any four questions from Section B.

6. The intended marks for questions or parts of questions are given in brackets[ ].

Instruction for the Supervising Examiner

Kindly read aloud the Instructions given above to all the candidates present in the
Examination Hall.

This Paper consists of 11 printed pages and 1 blank page.
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SECTION A (40 Marks)
(Attempt all questions from this Section.)

Question 1 [20]

Choose the correct answers to the questions from the given options.

(Do not copy the question, write the correct answers only.)

(i) What is a key benefit of receiving regular feedback?

(a) Increased confusion about job expectations

(b) Decreased motivation to perform

(c) Clarity on performance expectations and areas for improvement

(d) Reduced opportunities for professional growth

(ii) Which of the following is an effective measure to overcome language barriers?

(a) Speaking fast

(b) Using complex vocabulary

(c) Using simple and clear language

(d) Avoiding written communication

(iii) Which of the following best defines visual communication?

(a) Communication through spoken words

(b) Communication through written text

(c) Communication through visual aids

(d) Communication through body language

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(iv) In the context of visual communication, what does "resolution" refer to?

(a) The colour depth of an image

(b) The clarity and detail of an image

(c) The size of an image

(d) The shape of an image

(v) Which of the following best defines specific feedback?

(a) Feedback that is general and vague

(b) Feedback that is detailed and focused on particular aspects

(c) Feedback that is critical

(d) Feedback that avoids addressing any issues

(vi) Assertion (A): Empathy is a crucial principle of effective communication.

Reason (R): Empathy allows the communicator to understand the audience's
perspective and tailor the message accordingly.

(a) Both (A) and (R) are true and (R) is the correct explanation of (A).

(b) Both (A) and (R) are true but (R) is not the correct explanation of (A).

(c) (A) is true but (R) is false.

(d) (A) is false but (R) is true.

(vii) Which of the following is an example of a self-management skill?

(a) Conflict resolution

(b) Active listening

(c) Time management

(d) Public speaking

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(viii) Which of the following is a key component of green building practices?

(a) Using non-renewable energy sources

(b) Implementing energy-efficient designs

(c) Increasing water consumption

(d) Utilising synthetic materials

(ix) What does the term 'carbon footprint' refer to?

(a) The total amount of renewable energy used

(b) The amount of carbon dioxide emissions produced by an individual or
organisation

(c) The number of trees planted in an area

(d) The size of a company's eco-friendly products

(x) Assertion (A): Entrepreneurs need to have strong leadership skills to succeed.
Reason (R): Leadership involves guiding a team towards achieving common
goals, which is essential for running a business.

(a) Both (A) and (R) are true and (R) is the correct explanation of (A).

(b) Both (A) and (R) are true but (R) is not the correct explanation of (A).

(c) (A) is true but (R) is false.

(d) (A) is false but (R) is true.

(xi) Which of the following tool helps in managing and organising daily tasks?

(a) SWOT analysis

(b) To-do list

(c) Business plan

(d) Marketing strategy

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(xii) How can active listening help to overcome communication barriers?

(a) By ignoring the speaker's message

(b) By focusing only on your response

(c) By fully concentrating, understanding, and responding appropriately

(d) By interrupting the speaker frequently

(xiii) Which is a common method for entrepreneurs to validate their business ideas?

(a) Launching the product without research

(b) Conducting market surveys and customer interviews

(c) Ignoring competitor products

(d) Copying successful businesses

(xiv) What does the acronym SMART in goal setting stand for?

(a) Specific, Measurable, Achievable, Realistic, Time-bound

(b) Simple, Manageable, Attainable, Reliable, Timely

(c) Strategic, Motivational, Accountable, Relevant, Tactical

(d) Structured, Meaningful, Active, Reflective, Targeted

(xv) Which type of feedback is more likely to help in improving one’s performance?

(a) Non-specific feedback

(b) Specific feedback

(c) Negative feedback

(d) Positive feedback

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(xvi) Assertion (A): Consistency in communication refers to delivering the same
message across all communication channels.
Reason (R): Consistency helps build trust and avoids confusion in the
message being communicated.

(a) Both (A) and (R) are true and (R) is the correct explanation of (A).

(b) Both (A) and (R) are true but (R) is not the correct explanation of (A).

(c) (A) is true but (R) is false.

(d) (A) is false but (R) is true.

(xvii) Which software is used to create, edit and format text documents?

(a) Spreadsheet

(b) Word Processor

(c) Presentation Software

(d) Database Management System

(xviii) What type of barrier arises from emotional interference?

(a) Physical barrier

(b) Semantic barrier

(c) Psychological barrier

(d) Cultural barrier

(xix) What is the term for transferring files from the Internet to your computer?

(a) Uploading

(b) Downloading

(c) Streaming

(d) Browsing

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(xx) Assertion (A): Successful entrepreneurs are highly adaptable.

Reason (R): The business environment is constantly changing, and
entrepreneurs must be flexible to adjust to new trends and
challenges.

(a) Both (A) and (R) are true and (R) is the correct explanation of (A).

(b) Both (A) and (R) are true but (R) is not the correct explanation of (A).

(c) (A) is true but (R) is false.

(d) (A) is false but (R) is true.

Question 2

(i) Fill in the blanks: [5]

(a) Green skills refer to skills that contribute to the preservation and
restoration of the __________.

(b) One of the key traits of a successful entrepreneur is the ability to take
calculated _________.

(c) Software like Microsoft Word, Excel, and PowerPoint are collectively
referred to as __________ software.

(d) Setting clear and specific _______ helps in maintaining self-motivation
over time.

(e) Independent workers should regularly _________ their own work to
ensure they are meeting their standards and objectives.

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(ii) State whether the following statements are True or False: [5]

(a) Financial management and raising capital are not typically part of an
entrepreneur's responsibilities.

(b) A file saved with a .jpg extension is most likely an image file.

(c) Ignoring stress over time can lead to serious health issues such as heart
disease and depression.

(d) Being highly self-aware guarantees that others will see us in the same way
we see ourselves.

(e) The principle of conciseness means that messages should be as brief as
possible without sacrificing completeness or clarity.

Question 3
(i) What are the key components of the Communication Cycle? [2]

(ii) What is one measure to overcome language barriers in communication? [2]

(iii) Explain the role of 'Correctness' in effective communication. [2]

(iv) What is the difference between jpg and folder? [2]

(v) Why is sustainable development important? [2]

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SECTION B (60 Marks)
(Answer any four questions from this Section.)

Question 4

(i) Give any two components of a chassis. Mention their functions. [5]

(ii) Write any two primary functions of a vehicle body. How does a vehicle body [5]
contribute to overall vehicle performance?

(iii) Explain any two advantages of using lightweight materials, such as aluminum [5]
and carbon fiber, in vehicle body construction.

Question 5

(i) Mention any two components of a vehicle’s cooling system. Explain their [5]
functions.

(ii) Explain any two primary functions of a lubrication system in an internal [5]
combustion engine.

(iii) Label the parts of the Automobile Engine shown in the picture given below: [5]

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Question 6

(i) Write any two components of the fuel supply system in a vehicle. Mention their [5]
functions.

(ii) Mention any two differences between a carburetor and a fuel injection system. [5]

(iii) Explain any two components of a vehicle’s transmission system. Mention their [5]
functions.

Question 7

(i) Write any two differences between manual transmission system and automatic [5]
transmission system.

(ii) Explain the difference between a live front axle and a dead front axle. [5]

(iii) Explain the working principle of power steering. [5]

Question 8

(i) Mention any five essential hand tools commonly used in an automobile [5]
workshop. What are their primary functions?

(ii) What are the key steps involved in the proper washing of a vehicle, and why are [5]
they important?

(iii) How can automobile service providers handle customer complaints effectively? [5]

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Question 9

(i) Why is innovation essential for the competitiveness of the automobile industry? [5]

(ii) What role does research and development (R&D) play in the automobile [5]
industry?

(iii) Why is customer’s feedback important in the automobile service industry? [5]
sw

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