Karnataka SSLC Mid Term Question Paper 2025 Retail

Government of Karnataka
Karnataka Secondary Education Examination Board

Question Papers
Mid Term

PÜ®ÝìoPÜ ÍÝÇÝ ±ÜÄàûæ ÊÜáñÜᤠÊÜåèƯ|ì¿á ÊÜáívÜÈ
6 ®æà AvÜxÃÜÓæ¤, ÊÜáÇæÉàÍÜÌÃÜí, ¸æíWÜÙÜãÃÜá & 560 003
KARNATAKA SCHOOL EXAMINATION AND ASSESSMENT BOARD
6th Cross, Malleshwaram, Bengaluru – 560 003
2025-26 ®æà ÓÝ騆 GÓ….GÓ….GÇ….Ô. A«ÜìÊÝÑìPÜ ±ÜÄàûæ
S.S.L.C. MID-TERM EXAMINATION FOR THE YEAR – 2025-26
ËÐÜ¿á ÄàpæàÇ…
Subject : Retail
PܮܰvÜ ÊÜáñÜᤠBíWÜÉ ÊÜÞ«ÜÂÊÜá / Kannada and English Medium
ËÐÜ¿á ÓÜíPæàñÜ : 87-E K Subject Code : 87-E K
©®ÝíPÜ : 17. 09. 2025 ] [ Date : 17. 09. 2025
ÓÜÊÜá¿á ¸æÙÜWæY 10-30 Äí¨Ü ÊÜá«ÝÂÖÜ° 12-45 ÃÜÊÜÃæWæ ] [ Time : 10-30 A.M. to 12-45 P.M.
WÜÄÐÜu AíPÜWÜÙÜá 60 ] [ Max. Marks : 60

±ÜÄàûݦìWÝX ÓÝÊÜޮܠÓÜãaÜ®æWÜÙÜá / General Instructions to the Candidate :
1. D ±ÜÅÍ氱ܣÅPæ¿áá Joár 34 ±ÜÅÍæ°WÜÙÜ®Üá° Öæãí©¨æ.
This Question Paper consists of 34 questions.
2. ±ÜÅÍæ°WÜÚWæ PæãqrÃÜáÊÜ ÓÜãaÜ®æWÜÙÜ®Üá° ±ÝÈÔ.
Follow the instructions given against the questions.
3. ŸÆ »ÝWܨÜÈÉ PæãqrÃÜáÊÜ AíQWÜÙÜá ±ÜÅÍæ°WÜÚXÃÜáÊÜ ±Üä|ì AíPÜWÜÙÜ®Üá° ñæãàÄÓÜáñܤÊæ.
Figures in the right hand margin indicate maximum marks for the question.
4. ±ÜÅÍ氱ܣÅPæ¿á®Üá° K©PæãÙÜÛÆá 15 ¯ËáÐÜWÜÙÜ PÝÇÝÊÜPÝÍÜÊÜâ ÓæàĨÜíñæ, EñܤÄÓÜÆá ¯WÜ©±ÜwÓÜÇݨÜ
ÓÜÊÜá¿áÊÜ®Üá° ±ÜÅÍ氱ܣÅPæ¿á ÊæáàÇݽWܨÜÈÉ ¯àvÜÇÝX¨æ.
The maximum time to answer the paper is given at the top of the question paper. It includes 15
minutes for reading the question paper.
PART - A
I. Four alternatives are given for each of the following questions / incomplete
statements. Choose the correct alternative and write the complete answer along with
its question number and alphabet : 3×1=3
1. You need to apply leave at work. Which method of communication will you use ?
(A) E-mail (B) Poster
(C) Newsletter (D) Blog
2. An example of oral communication is
(A) Letter (B) E-mail
(C) Phone call (D) Newspaper
3. It makes you complete work or studies without others cheering you. This is
(A) Self-esteem (B) Self-motivation
(C) Communication (D) Self-confidence
II. Answer the following questions : 2×1=2
4. What is verbal communication ?
5. Define stress.
III. Answer the following questions : 2×2=4
6. Explain physical barriers to effective communication.
OR
Explain linguistic Barriers to effective communication.
7. How do you practise the effective time management ?
IV. Answer the following question : 1×3=3
8. Explain the elements of communication with flow chart.
MID/T-25-26/48 [ Turn over

87-EK (Level-2) 2
»ÝWÜ - B / PART - B
V. D PæÙÜX®Ü ±ÜÅÍæ°WÜÚWæ A¥ÜÊÝ A±Üä|ì ÖæàÚPæWÜÚWæ ®ÝÆáR BÁáRWÜÙÜ®Üá° ¯àvÜÇÝX¨æ. AÊÜâWÜÙÜÈÉ ÖæaÜác ÓÜãPܤÊݨÜ
EñܤÃÜÊÜ®Üá° BÄÔ, A¨ÜÃÜ PÜÅÊÜÞûÜÃܨæãí©Wæ ±Üä|ì EñܤÃÜÊÜ®Üá° ŸÃæÀáÄ 7×1=7
Four alternatives are given for each of the following questions / incomplete
statements. Choose the correct alternative and write the complete answer along with
its question number and alphabet :
9. ¨ÝÓݤ®Üá ¯¿áí£ÅÓÜáÊÜ ÊÜááS ÊÜÂÊÜÓæ§
(A) ÊÜÞÃÝo ¯¿áíñÜÅ| (B) ZoPÜ ¯¿áíñÜÅ|
(C) WÝñÜÅWÜÙÜ ¯¿áíñÜÅ| (D) ÊÜåèÆÂÊÜÞ±Ü®Ü ¯¿áíñÜÅ|
The main system of controlling stock is
(A) Sales control (B) Unit control
(C) Size control (D) Evaluation control
10. ¸æÇæ ñÜíñÜÅ¨Ü B«ÝÃÜ¨Ü ÊæáàÇæ bÆÉÃæ ÊݱÝÄWÜÙÜ ÊÜXàìPÜÃÜ|
(A) Ä¿ÞÀᣠ¸æÇæ (B) ÊÜááS¸æÇæ¿á ÊÜåèÆÂ
(C) ÓÝÊÜޮܠ¸æÇæ (D) PÜwÊæá ¸æÇæ
Retailer classified on the basis of pricing strategy is
(A) Discount pricing (B) Face value pricing
(C) General pricing (D) Low pricing
11. ®æÆ, PܱÝq®ÜÈÉ A¥ÜÊÝ bÆÉÃæ AíWÜw¿á ¿ÞÊÜâ¨æà »ÝWܨÜÈÉÃÜáÊÜ «ÜãÙÜá, PæãÙÜPÜá ñæWæ¨ÜáÖÝPÜáÊÜ
±ÜÅQÅÁá
(A) ¯¿áíñÜÅ| (B) ÓÜíÁãàg®æ (C) ÍÜábWæãÚÓÜÊÜâ¨Üá (D) ±Üqr ÊÜÂÊÜÓæ§
The process of removing dust, dirt from the any part of the retail shop or floor,
shelves is
(A) Control (B) Combination (C) Cleaning (D) List system
12. AÊÜÄWæ H®Ý¨ÜÃÜã AWÜñÜÂ˨ݪWÜ ¿ÞÊÝWÜÆã ¯ÊÜá¾ AíWÜwWæ ¸æàq ¯àvÜáÊÜ WÝÅÖÜPÜÃÜ Ë«Ü
(A) ¯ÐÝuÊÜíñÜ WÝÅÖÜPÜÃÜá (B) aÜíaÜÆ WÝÅÖÜPÜÃÜá
(C) ÖæãÓÜ WÝÅÖÜPÜÃÜá (D) ®ÜËáàPÜÄÓÜáÊÜ WÝÅÖÜPÜÃÜá
The type of customers who will always visit your store whenever they require
anything are
(A) Loyal customers (B) Fickle customers
(C) New customers (D) Renewing customers
13. D PæÙÜX®Ü ÊݱÝÃÜ¨Ü ¿ÞÊÜ AíWÜw¿áá ®æàÃÜÊÝX Eñܳ®Ü°WÜÙÜ®Üá° ÊÜÞÃÝo ÊÜÞvÜáñܤ¨æ
(A) ®æàÃÜÊÜÆÉ¨Ü ËñÜÃÜOæ AíWÜw (B) ®æp…ÊÜP…ì AíWÜw
(C) ®æàÃÜËñÜÃÜOæ AíWÜw (D) ËñÜÃÜPÜÃÜ AíWÜw
Which of the following stores sells products directly ?
(A) Non-Direct store delivery (B) Network store
(C) Direct store delivery (D) Distributor store
14. bÆÉÃæ ÓÝÄWæWæ ÓÜíŸí˜Ô¨Üíñæ CÃÜáÊÜ Jí¨Üá ÓÜÊÜáÓæÂÁáí¨ÜÃæ
(A) ÓæàÊÝ ËñÜÃÜOæ (B) PÝËáìPÜÃÜ ÊÜááÐÜRÃÜ ÊÜáñÜᤠPæãÃÜñæ
(C) ŸÙÜPæ ÊÜÂÊÜÓæ§ (D) ÓÜáÃÜûÜñÝ PÜÅÊÜáWÜÙÜá
The problem associated with retail transportation is
(A) Service delivery (B) Labour strike and shortages
(C) Consumption system (D) Safety measures
15. D PæÙÜX®ÜÊÜâWÜÙÜÈÉ ¿ÞÊÜâ¨Üá ÓÜÃÜPÜáWÜÙÜ ËñÜÃÜOæ¿á ÊÜÞWÜìÓÜãb¿á Aw¿áÈÉ ŸÃÜáÊÜâ©ÆÉ
(A) ËñÜÃÜOÝ ÓÜÊÜá¿á (B) ±ÝÊÜ£ ÊÜáñÜᤠËñÜÃÜOæ
(C) ËñÜÃÜOÝ ÓܧÙÜ (D) PÜËáÐÜ®…
Which of the following does NOT come under the guidelines for the delivery of goods ?
(A) Time of delivery (B) Payment and delivery
(C) Place of delivery (D) Commission
MID/T-25-26/48

3 87-EK (Level-2)
VI. ÓÜãPܤÊÝ¨Ü EñܤÃÜ©í¨Ü ¹qrÃÜáÊÜ ÓܧÙÜÊÜ®Üá° »Ü£ì ÊÜÞw 4×1=4
Fill in the blanks with suitable answer.
16. bÆÉÃæ ÊݱÝÃÜ¨Ü PÝ¿ÞìaÜÃÜOæ¿á ±ÜÅÊÜááS AíÍÜÊæí¨ÜÃæ ………………… .
The most important aspect of retail operation is ................... .
17. bÆÉÃæ ÊݱÝÄWÜÙÜ®Üá° ………………… B«ÝÃÜ¨Ü ÊæáàÇæ ÊÜXàìPÜÄÓÜŸÖÜá¨Üá.
The retailers can be categorize on the basis of .................. .
18. WÝÅÖÜPÜÃÜá ÓÜ× ÊÜÞvÜáÊÜ Êæã¨ÜÆá ………………… K¨ÜáÊÜâ¨Üá ÊÜááSÂÊÝX¨æ.
It is important for the consumer to read the ..................... before signing it.
19. ÓÜÃÜPÜáWÜÙÜ®Üá° ÓÜÄ¿ÞX ËñÜÄÓÜáÊÜâ¨Üá …………………ÃÜ PÜñÜìÊÜ ÊÜáñÜᤠgÊݸݪĿÞX¨æ.
The proper delivery of goods, it is the duty and responsibility of ................. .
VII. 20. A-±Üqr¿áÈÉ PæãqrÃÜáÊÜ AíWÜw B«ÝÄñÜ ÊÜÞÃÝoWÝÃÜÃÜ Ë«ÜWÜÙÜ A¥ÜìÊÜ®Üá° ÊÜáñÜᤠB-±Üqr¿áÈÉ
ÊÜÞÃÝoWÝÃÜÃÜ Ë«ÜWÜÙÜ®Üá° ¯àvÜÇÝX¨æ. AÊÜâWÜÙÜ®Üá° Öæãí©Ô EñܤÃÜWÜÙÜ®Üá° PÜÅÊÜÞûÜÃܨæãvÜ®æ ŸÃæÀáÄ
4×1=4
Store based seller types meanings are given in Column-A and seller types are
given in Column-B. Match them and write the answers along with their
alphabet.
A-±Üqr B-±Üqr
Column-A Column-B
i) ¸æàÃæ ¿ÞÊÜâ¨æà bÆÉÃæ ÊÜáÚWæWÜÙÜ®Üá° ÓÜí±ÜQìÓÜáÊÜâ©ÆÉ a) Ä¿ÞÀᣠÊÜáÚWæ
It is not connected with any other retail outlets Discount store
ii) GÃÜvÜá A¥ÜÊÝ Öæbc®Ü bÆÉÃæ ÊÜáÚWæWÜÙæãí©Wæ ÓÜí±ÜPÜì Öæãí©ÃÜáÊÜâ¨Üá b) ÍݲíW… ÊÜÞÇ…
It is connected with two or more retail outlets Shopping mall
iii) ÖÜÆÊÝÃÜá ÊÜáÚWæWÜÙæãí©Wæ ÓÜí±ÜPÜì Öæãí©ÃÜáÊÜâ¨Üá c) hÝ×àÃÝ£ ÊÜáÚWæ
It is connected with more retail outlets Advertising store
iv) ¨æãvÜx ÓÜÌ¿áí ÓæàÊæ¿á®Üá° JÙÜWæãíwÃÜáÊÜ ÊÜáÚWæ d) ÓÝréív… AÇæãà®… ÊÜáÚWæ
It consists of large self-service store Stand alone store
e) Ôó±…&ÍݲíW… ±ÜŨæàÍÜ
Strip shopping area
f) Óܳ«ÝìñܾPÜ ÊÜáÚWæ
Competitive store
g) ÍݲíW… ±ÜŨæàÍÜ
Shopping area
VIII. D PæÙÜX®Ü ±ÜÅÍæ°WÜÚWæ EñܤÄÔ 4×1=4
Answer the following questions :
21. AíWÜw PÝ¿ÞìaÜÃÜOæWÜÙÜá Gí¨ÜÃæà®Üá
What is store operation ?
22. ËÍæàÐÜ ÊÜÞÃÜáPÜpær¿á A¥ÜìÊÜ®Üá° £ÚÔ.
Mention the meaning of speciality market.
23. B®…Çæç®… ÍݲíW… A®Üá° ÊÝÂTݯÔ.
Define online shopping.
24. ÓÝÄWæ¿á Ë«Ý®ÜWÜÙÜ®Üá° ÖæÓÜÄÔ.
Name the modes of transportation.
IX. D PæÙÜX®Ü ±ÜÅÍæ°WÜÚWæ EñܤÄÔ 4×2=8
Answer the following questions :
25. ÓÜÃÜPÜáWÜÙÜ ±ÜÄOÝÊÜáPÝÄ ¯ÊÜìÖÜOæ¿á GÃÜvÜá A®ÜáPÜãÆWÜÙÜ®Üá° ŸÃæÀáÄ.
Write two advantages of effective handling of goods.

MID/T-25-26/48 [ Turn over

87-EK (Level-2) 4
26. ÊÜáÚWæ¿áÈÉ®Ü ÍݲíW… ÓÜí¨Ü»Üì¨ÜÈÉ bÆÉÃæ ÊݱÝÄ¿áá AÙÜÊÜwÔPæãÙÜÛ¸æàPÝ¨Ü GÃÜvÜá ËñÜÃÜOÝ
PÝ¿áìË«Ý®ÜWÜÙÜ®Üá° £ÚÔ.
Mention two delivery procedures to be adopted by the retailers in case of store
shopping.
A¥ÜÊÝ /OR
B®…Çæç®… ÍݲíW… ÓÜí¨Ü»Üì¨ÜÈÉ bÆÉÃæ ÊݱÝÄ¿áá AÙÜÊÜwÔPæãÙÜÛ¸æàPÝ¨Ü GÃÜvÜá ËñÜÃÜOÝ
PÝ¿áìË«Ý®ÜWÜÙÜ®Üá° £ÚÔ.
Mention two delivery procedures to be adopted by the retailers in case of online
shopping.
27. bÆÉÃæ ÓÝÄWæ¿á ¿ÞÊÜâ¨Ý¨ÜÃÜã ®ÝÆáR E¨æªàÍÜWÜÙÜ®Üá° ±Üqr ÊÜÞw.
List any four objectives of retail transportation.
28. WÝÅÖÜPÜÃÜá ÓÜÃÜPÜáWÜÙÜ®Üá° £ÃÜÓÜRÄÓÜÆá ¯àvÜáÊÜ PÝÃÜ|WÜÙÜ®Üá° ËÊÜÄÔ.
Explain the reasons for customers reject the goods.
X. D PæÙÜX®Ü ±ÜÅÍæ°WÜÚWæ EñܤÄÔ 3×3=9
Answer the following questions :
29. bÆÉÃæ PÝ¿ÞìaÜÃÜOæ¿á ËË«Ü aÜoáÊÜqPæWÜÙÜ®Üá° / ±ÝÅÊÜááSÂñæWÜÙÜ®Üá° ËÊÜÄÔ.
Explain the importance of retail operation in various types of activities.
30. AíWÜw PÝ¿ÞìaÜÃÜOæ ÓÜÖÝ¿áPÜ®Ü PÜñÜìÊÜÂWÜÙÜ®Üá° ±Üqr ÊÜÞw.
List the duties of store operation assistant.
A¥ÜÊÝ /OR
AíWÜw PÝ¿ÞìaÜÃÜOæ ÓÜÖÝ¿áPܯWæ AWÜñÜÂËÃÜáÊÜ ±ÜÅÊÜááS ÓÝÊÜá¥ÜÂìWÜÙÜá ¿ÞÊÜâÊÜâ
What are the core competencies required for the store operation assistant.
31. Eñܳ®Ü°WÜÙÜ®Üá° ËñÜÄÓÜáÊÝWÜ ®æ®Ü²oárPæãÙÜÛ¸æàPÝ¨Ü AíÍÜWÜÙÜ®Üá° ËÊÜÄÔ.
Explain the factors to keep in mind while delivering products.
XI. D PæÙÜX®Ü ±ÜÅÍæ°WÜÚWæ EñܤÄÔ 3 × 4 = 12
Answer the following questions :
32. bÆÉÃæ ÊÜáÚWæWÜÙÜÈÉ bÆÉÃæ ÊݱÝÄWÜÙÜá G¨ÜáÄÓÜᣤÃÜáÊÜ ÓÜÊÜáÓæÂWÜÙÜ®Üá° ËÊÜÄÔ.
Explain the problems/key issues faced by retailers in retail stores.
33. bÆÉÃæ ÓÝÄWæWæ ÓÜíŸí˜Ô¨Ü ÓÜÊÜáÓæÂWÜÙÜ®Üá° ±Üqr ÊÜÞw.
List out the problems associated with retail transportations.
A¥ÜÊÝ /OR
bÆÉÃæ ÓÝÄWæ ÓÜíŸí˜Ô¨Ü ÓÜÊÜáÓæÂWÜÚWæ ±ÜÄÖÝÃÜWÜÙÜá ¿ÞÊÜâÊÜâ
What are the solutions for problems associated with retail transportation ?
34. bÆÉÃæ ÊݱÝÄWÜÙÜá ËñÜÃÜOÝ ÊæàÙݱÜqr¿áÈÉ ±ÜÄWÜ|®æWæ ñæWæ¨ÜáPæãÙÜÛ¸æàPÝ¨Ü AíÍÜWÜÙÜ®Üá° ËÊÜÄÔ.
Explain the points to be taken into consideration under scheduled delivery process.
A¥ÜÊÝ /OR
¯àÊÜâ bÆÉÃæ ÊÜáÚWæ¿áÈÉ PæÆÓÜ ÊÜÞvÜáÊÜ ÓÜí¨Ü»Üì¨ÜÈÉ Eñܳ®Ü° ËñÜÃÜOæ¿á ÊÜÞWÜìWÜÙÜ®Üá°
A®ÜáÓÜÄÓÜáÊÜâ¨Üá ÓÜãPܤ HPæ
As you are working in a retail store you have to follow the suitable ways for
delivering the products. Why ?

MID/T-25-26/48

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