ICSE Class 10 Syllabus 2023 Hospitality Management (Revised)

HOSPITALITY MANAGEMENT (73) Note: The Syllabus for this Subject has not been changed. CLASS X There will be one written paper of two hours duration carrying 100 marks and Internal Assessment of 100 marks. THEORY- 100 Marks 4. Operational Departments of Hotels 1. Soft Skills Food Production, Food and Beverage service, Front Office, Accommodation Operations. Hospitality English, Grooming basics, Etiquette. Food hygiene (brief explanations of Food Safety Basic terms – meeting and greeting guests, common and Standards Authority of India (FSSAI), Hazard phrases used in operational areas, polite speech. Analysis and Critical Control Points (HACCP)) Introduction to personal grooming, positive body and food groups, label reading, basic meal language, attitude and confidence building – brief planning, identification of ten common kitchen details of requirements of hospitality personnel. equipment and brief discussion about the uses of each. Importance of Etiquette for hospitality; guidelines for everyday living, important manners for every Food and Beverage service - Attributes and day; importance of personal image – being friendly, behavior of F&B personnel, familiarization of courteous, knowledgeable, giving professional basic cutlery, crockery and glassware, common service. types of napkin folding (rose fold, pocket fold, fan fold, candle fold, heart fold and bowtie fold) and 2. Tourism Products their uses to be discussed in brief, both for theory and practical. Discussion about formal and Components of Tourism, Types of tourism. informal occasions with colour and material. Components of Tourism - The four ‘A’s – Front Office - Types of hotel rooms (for example, attraction, accessibility, accommodation, amenities single occupancy, double occupancy, suites in - meaning of each term with one example related to different categories of hotels), currencies and a specific place of tourism. capitals. Types of tourism - An understanding of Leisure, Accommodation Operations - Care of clothing and medical, education, religion, sports, business, and brief descriptions of laundry services, safety and eco-tourism with examples. security (comparison between home and hotels with regards to fire, electricity and precautions to 3. Hotels be taken based on SOPs and precautionary measures only). Accommodation, Departmental areas in hotels. Unclassified (no star category) hotels, budget INTERNAL ASSESSMENT- 100 Marks hotels, ecotels, heritage hotels, boutique hotels, star A minimum of four assignments to be completed category hotels - general information with during the year, as assigned by the teacher. examples. Suggested list of assignments: Departmental areas in hotels - Operational levels 1. Choose two famous tourist areas in the State or city FP, F&B, FO, AO, HR, Sales and marketing – brief – give brief details about the history, significance, overview of function of each department. type of tourism and how they fulfill the 4 ‘A’s of tourism. 2. Select five famous street foods of your State – discuss why are they popular and what is special about them. 1

3. Find out about four 5-star hotels in your city – EVALUATION brand, logo, number of rooms, location, outlets, etc. The project work is to be evaluated by the subject 4. Demonstrate five different types of napkin folds teacher and by an External Examiner. The External with their purpose and suggest on which occasions Examiner shall be nominated by the Head of the school they can be used. and may be a teacher from the faculty, but not teaching 5. Plan and develop menus for three different the subject in the relevant section/class. For example, occasions along with a suitable location and table a teacher of Home Science of Class IX may be deputed set up. to be the External Examiner for Class X Hospitality 6. Identify kitchen and Food and Beverage (F&B) Management project work. equipment and explain their uses. The Internal Examiner and the External Examiner will 7. For three countries, discuss the three most famous assess the candidate’s work independently. tourist attractions (with explanations of why they are tourist destinations), the capital, currency, Award of Marks: (100 Marks) airline code and logo. Subject Teacher (Internal Examiner) : 50 marks 8. Compare the safety and security at home with that External Examiner : 50 marks in hotels. The total marks obtained out of 100 are to be sent to the 9. Choose three tourist destinations and briefly Council by the Head of the School. describe how they maintain geographical, historical, cultural and environmental sustainability. The Head of the school will be responsible for the 10. Discuss the differences in maintaining hygiene online entry of marks on the Council’s CAREERS standards between home and hotels. portal by the due date. 11. Role play on grooming and self-presentation – to include the use of hospitality English phrases and appropriate etiquette. 12. Compare and contrast four different types of hotels - discussing their similarities and differences. 2