CBSE Class 12 Tourism Question Paper 2020
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About CBSE Class 12 Tourism Question Paper 2020
CBSE Class 12 Tourism Question Paper 2020 is available here for free download. Published by CBSE for Class 12, this question paper can be viewed online or downloaded as a PDF (11 pages). Candidates preparing for Class 12 can use CBSE Class 12 Tourism Question Paper 2020 to understand the exam pattern, the type of questions asked, and the overall difficulty level.
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CBSE Class 12 Tourism Question Paper 2020 – Text
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Page 1
H$moS> Z§.
Code No. 330
amob Z§. narjmWu H$moS >H$mo CÎma-nwpñVH$m Ho$ _wI-n¥ð
Roll No. >na Adí` {bIo§ &
Candidates must write the Code on the
title page of the answer-book.
ZmoQ> NOTE
(I) H¥$n`m Om±M H$a b| {H$ Bg àíZ-nÌ _o§ _w{ÐV (I) Please check that this question
n¥ð> 11 h¢ & paper contains 11 printed pages.
(II) àíZ-nÌ _| Xm{hZo hmW H$s Amoa {XE JE H$moS (II) Code number given on the right
>Zå~a H$mo N>mÌ CÎma-nwpñVH$m Ho$ _wI-n¥ð> na hand side of the question paper
{bI| & should be written on the title page of
the answer-book by the candidate.
(III) H¥$n`m Om±M H$a b| {H$ Bg àíZ-nÌ _| (III) Please check that this question
>42 àíZ h¢ & paper contains 42 questions.
(IV) H¥$n`m àíZ H$m CÎma {bIZm ewê$ H$aZo go (IV) Please write down the Serial
nhbo, CÎma-nwpñVH$m _| àíZ H$m H«$_m§H$ Number of the question in the
Adí` {bI| & answer-book before attempting it.
(V) Bg àíZ-nÌ H$mo n‹T>Zo Ho$ {bE 15 {_ZQ >H$m (V) 15 minute time has been allotted to
g_` {X`m J`m h¡ & àíZ-nÌ H$m {dVaU read this question paper. The
nydm©• _| 10.15 ~Oo {H$`m OmEJm & question paper will be distributed
10.15 ~Oo go 10.30 ~Oo VH$ N>mÌ Ho$db at 10.15 a.m. From 10.15 a.m. to
10.30 a.m., the students will read the
àíZ-nÌ H$mo n‹T>|Jo Am¡a Bg Ad{Y Ho$ Xm¡amZ question paper only and will not
do CÎma-nwpñVH$m na H$moB© CÎma Zht {bI|Jo & write any answer on the
answer-book during this period.
n`©Q>Z
TOURISM
{ZYm©[aV g_` : 3 KÊQ>o A{YH$V_ A§H$ : 60
Time allowed : 3 hours Maximum Marks : 60
.330 1 P.T.O.
Code No. 330
amob Z§. narjmWu H$moS >H$mo CÎma-nwpñVH$m Ho$ _wI-n¥ð
Roll No. >na Adí` {bIo§ &
Candidates must write the Code on the
title page of the answer-book.
ZmoQ> NOTE
(I) H¥$n`m Om±M H$a b| {H$ Bg àíZ-nÌ _o§ _w{ÐV (I) Please check that this question
n¥ð> 11 h¢ & paper contains 11 printed pages.
(II) àíZ-nÌ _| Xm{hZo hmW H$s Amoa {XE JE H$moS (II) Code number given on the right
>Zå~a H$mo N>mÌ CÎma-nwpñVH$m Ho$ _wI-n¥ð> na hand side of the question paper
{bI| & should be written on the title page of
the answer-book by the candidate.
(III) H¥$n`m Om±M H$a b| {H$ Bg àíZ-nÌ _| (III) Please check that this question
>42 àíZ h¢ & paper contains 42 questions.
(IV) H¥$n`m àíZ H$m CÎma {bIZm ewê$ H$aZo go (IV) Please write down the Serial
nhbo, CÎma-nwpñVH$m _| àíZ H$m H«$_m§H$ Number of the question in the
Adí` {bI| & answer-book before attempting it.
(V) Bg àíZ-nÌ H$mo n‹T>Zo Ho$ {bE 15 {_ZQ >H$m (V) 15 minute time has been allotted to
g_` {X`m J`m h¡ & àíZ-nÌ H$m {dVaU read this question paper. The
nydm©• _| 10.15 ~Oo {H$`m OmEJm & question paper will be distributed
10.15 ~Oo go 10.30 ~Oo VH$ N>mÌ Ho$db at 10.15 a.m. From 10.15 a.m. to
10.30 a.m., the students will read the
àíZ-nÌ H$mo n‹T>|Jo Am¡a Bg Ad{Y Ho$ Xm¡amZ question paper only and will not
do CÎma-nwpñVH$m na H$moB© CÎma Zht {bI|Jo & write any answer on the
answer-book during this period.
n`©Q>Z
TOURISM
{ZYm©[aV g_` : 3 KÊQ>o A{YH$V_ A§H$ : 60
Time allowed : 3 hours Maximum Marks : 60
.330 1 P.T.O.
Page 2
gm_mÝ` {ZX}e :
{ZåZ{b{IV {ZX}em| H$mo ~hþV gmdYmZr go n{‹T>E Am¡a CZH$m g™Vr go nmbZ H$s{OE :
(a) Bg àíZ-nÌ _| Xmo IÊS> h¢ IÊS> H$ … amoOJma H$m¡eb Am¡a IÊS> I … {df` H$m¡eb &
(b) IÊS> H$ … amoOJma H$m¡eb (10 A§H$)
(i) {XE JE 6 àíZm| _| go {H$Ýht 4 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 1 A§H$ H$m h¡ &
(ii) {XE JE 5 àíZm| _| go {H$Ýht 3 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 2 A§H$ H$m h¡ &
(c) IÊS> I … {df` H$m¡eb (50 A§H$)
(i) {XE JE 12 àíZm| _| go {H$Ýht 10 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 1 A§H$ H$m h¡ &
(ii) {XE JE 7 àíZm| _| go {H$Ýht 5 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 2 A§H$ H$m h¡ &
(iii) {XE JE 7 àíZm| _| go {H$Ýht 5 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 3 A§H$ H$m h¡ &
(iv) {XE JE 5 àíZm| _| go {H$Ýht 3 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 5 A§H$ H$m h¡ &
(d) Bg àíZ-nÌ _| 42 àíZ em{_b h¢ {OZ_| go 30 àíZm| Ho$ CÎma XoZo h¢ &
(e) g^r àíZm| Ho$ {deof ^mJ /IÊS> H$mo ghr H«$_ _| H$s{OE &
(f) A{YH$V_ g_` 3 K§Q>o h¡ &
IÊS> H$
(amoOJma H$m¡eb) (10 A§H$)
{XE JE 6 àíZm| ‘| go {H$Ýht 4 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 1 A§H$ H$m h¡ & 14=4
1. gm°âQ> pñH$ëg H$mo Š`m H$hm OmVm h¡ ? 1
(A) OZ H$m¡eb (nrnëg pñH$ëg)$
(B) ì`{º$JV H$m¡eb
(C) lmoVm H$m¡eb
(D) J¥hrVm H$m¡eb
2. ___________ àoaUm (_mo{Q>doeZ) H$mo CnbpãY H$s Amdí`H$Vm Am¡a g§~ÕVm
(E{µ\${bEeZ) H$s Amdí`H$Vm Ho$ Ûmam àX{e©V {H$`m Om gH$Vm h¡ & 1
(A) emar[aH$
(B) _Zmod¡km{ZH$
(C) gm_m{OH$
(D) n`m©daUr`
.330 2
{ZåZ{b{IV {ZX}em| H$mo ~hþV gmdYmZr go n{‹T>E Am¡a CZH$m g™Vr go nmbZ H$s{OE :
(a) Bg àíZ-nÌ _| Xmo IÊS> h¢ IÊS> H$ … amoOJma H$m¡eb Am¡a IÊS> I … {df` H$m¡eb &
(b) IÊS> H$ … amoOJma H$m¡eb (10 A§H$)
(i) {XE JE 6 àíZm| _| go {H$Ýht 4 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 1 A§H$ H$m h¡ &
(ii) {XE JE 5 àíZm| _| go {H$Ýht 3 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 2 A§H$ H$m h¡ &
(c) IÊS> I … {df` H$m¡eb (50 A§H$)
(i) {XE JE 12 àíZm| _| go {H$Ýht 10 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 1 A§H$ H$m h¡ &
(ii) {XE JE 7 àíZm| _| go {H$Ýht 5 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 2 A§H$ H$m h¡ &
(iii) {XE JE 7 àíZm| _| go {H$Ýht 5 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 3 A§H$ H$m h¡ &
(iv) {XE JE 5 àíZm| _| go {H$Ýht 3 àíZm| Ho$ CÎma Xr{OE & àË`oH$ àíZ 5 A§H$ H$m h¡ &
(d) Bg àíZ-nÌ _| 42 àíZ em{_b h¢ {OZ_| go 30 àíZm| Ho$ CÎma XoZo h¢ &
(e) g^r àíZm| Ho$ {deof ^mJ /IÊS> H$mo ghr H«$_ _| H$s{OE &
(f) A{YH$V_ g_` 3 K§Q>o h¡ &
IÊS> H$
(amoOJma H$m¡eb) (10 A§H$)
{XE JE 6 àíZm| ‘| go {H$Ýht 4 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 1 A§H$ H$m h¡ & 14=4
1. gm°âQ> pñH$ëg H$mo Š`m H$hm OmVm h¡ ? 1
(A) OZ H$m¡eb (nrnëg pñH$ëg)$
(B) ì`{º$JV H$m¡eb
(C) lmoVm H$m¡eb
(D) J¥hrVm H$m¡eb
2. ___________ àoaUm (_mo{Q>doeZ) H$mo CnbpãY H$s Amdí`H$Vm Am¡a g§~ÕVm
(E{µ\${bEeZ) H$s Amdí`H$Vm Ho$ Ûmam àX{e©V {H$`m Om gH$Vm h¡ & 1
(A) emar[aH$
(B) _Zmod¡km{ZH$
(C) gm_m{OH$
(D) n`m©daUr`
.330 2
Page 3
General Instructions :
Read the following instructions very carefully and strictly follow them :
(a) This question paper consists of two sections viz. Section A :
Employability Skills and Section B : Subject Skills.
(b) Section A : Employability Skills (10 Marks)
(i) Answer any 4 questions out of the given 6 questions of 1 mark each.
(ii) Answer any 3 questions out of the given 5 questions of 2 marks each.
(c) Section B : Subject Skills (50 Marks)
(i) Answer any 10 questions out of the given 12 questions of 1 mark each.
(ii) Answer any 5 questions out of the given 7 questions of 2 marks each.
(iii) Answer any 5 questions out of the given 7 questions of 3 marks each.
(iv) Answer any 3 questions out of the given 5 questions of 5 marks each.
(d) This question paper contains 42 questions out of which 30 questions are to
be answered.
(e) All questions of a particular part/section must be attempted in the correct
order.
(f) The maximum time allowed is 3 hours.
SECTION A
(Employability Skills) (10 Marks)
Answer any 4 questions out of the given 6 questions of 1 mark each. 14=4
1. Soft skills are also known as _____________ . 1
(A) People skills
(B) Personal skills
(C) Audience skills
(D) Receiver skills
2. ____________ motivation can be guided by need for achievement and need
for affiliation. 1
(A) Physiological
(B) Psychological
(C) Social
(D) Environmental
.330 3 P.T.O.
Read the following instructions very carefully and strictly follow them :
(a) This question paper consists of two sections viz. Section A :
Employability Skills and Section B : Subject Skills.
(b) Section A : Employability Skills (10 Marks)
(i) Answer any 4 questions out of the given 6 questions of 1 mark each.
(ii) Answer any 3 questions out of the given 5 questions of 2 marks each.
(c) Section B : Subject Skills (50 Marks)
(i) Answer any 10 questions out of the given 12 questions of 1 mark each.
(ii) Answer any 5 questions out of the given 7 questions of 2 marks each.
(iii) Answer any 5 questions out of the given 7 questions of 3 marks each.
(iv) Answer any 3 questions out of the given 5 questions of 5 marks each.
(d) This question paper contains 42 questions out of which 30 questions are to
be answered.
(e) All questions of a particular part/section must be attempted in the correct
order.
(f) The maximum time allowed is 3 hours.
SECTION A
(Employability Skills) (10 Marks)
Answer any 4 questions out of the given 6 questions of 1 mark each. 14=4
1. Soft skills are also known as _____________ . 1
(A) People skills
(B) Personal skills
(C) Audience skills
(D) Receiver skills
2. ____________ motivation can be guided by need for achievement and need
for affiliation. 1
(A) Physiological
(B) Psychological
(C) Social
(D) Environmental
.330 3 P.T.O.
Page 4
3. ì`{º$Ëd Amno{jH$ ê$n go __________ H$m {MañWm`r g_wƒ` h¡ & 1
(A) JwUm|
(B) {Z`_m|
(C) {ZU©`m|
(D) H$m`m]
4. {ZåZ{b{IV _| go H$m¡Z-gm h[aV n`©Q>Z H$m CXmhaU h¡ ? 1
(A) MrZ
(B) ê$g
(C) B§S>moZo{e`m
(D) A_o[aH$m
5. O~ Amn ‘[agmB{H$b {~Z’ (Recycle bin) H$mo amBQ> pŠbH$ (Right click) H$aVo h¢ Am¡a
CgHo$ ~mX ‘EåßQ>r [agmB{H$b {~Z’ (Empty recycle bin) H$mo pŠbH$ (Click) H$aVo h¢,
Vmo Amn 1
(A) AñWmB© ê$n go \$mBb (File) H$mo {_Q>m aho h¢
(B) ñWmB© ê$n go \$mBb (File) H$mo {_Q>m aho h¢
(C) \$mBb H$mo ‘[agmB{H$b {~Z’ (Recycle bin) _| ^oO aho h¢
(D) \$mBb H$mo ‘_mB S>m°Š`y_|Q²>g’ (My documents) _| ^oO aho h¢
6. dh {d{Y, {OgHo$ Ûmam ì`{º$`m| H$mo EH$Ì H$a CÝh| ào[aV {H$`m OmVm h¡, Cgo H$hm OmVm
h¡ __________ 1
(A) g_yh {Z_m©U
(B) Q>r_ {Z_m©U
(C) Xmo g_yhm| H$mo EH$ _| {_bmZm
(D) EH$ g_yh H$mo Xmo _| ~m±Q>Zm
{XE JE 5 àíZm| ‘| go {H$Ýht 3 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 2 A§H$ H$m h¡ & 23=6
7. {bgqZJ (Listening) Am¡a {h`[a¨J (Hearing) _| Xmo A§Va {b{IE & 2
8. àñVw{V _| ñbmBS> (Slide) H$m ~oH$J«mCÝS> (Background) ~XbZo Ho$ MaUm| H$mo H«$_mZwgma
{b{IE & 2
9. ñd`§-ào[aV ì`{º$ Ho$ Mma bjUm| H$m C„oI H$s{OE & 2
10. nXmWm] H$mo nwZ:M{H«$V ([agmBH$b) Š`m| {H$`m OmZm Mm{hE ? Xmo H$maU {b{IE & 2
11. CÚ{_Vm H$s Mma ~mYmE± {b{IE & 2
.330 4
(A) JwUm|
(B) {Z`_m|
(C) {ZU©`m|
(D) H$m`m]
4. {ZåZ{b{IV _| go H$m¡Z-gm h[aV n`©Q>Z H$m CXmhaU h¡ ? 1
(A) MrZ
(B) ê$g
(C) B§S>moZo{e`m
(D) A_o[aH$m
5. O~ Amn ‘[agmB{H$b {~Z’ (Recycle bin) H$mo amBQ> pŠbH$ (Right click) H$aVo h¢ Am¡a
CgHo$ ~mX ‘EåßQ>r [agmB{H$b {~Z’ (Empty recycle bin) H$mo pŠbH$ (Click) H$aVo h¢,
Vmo Amn 1
(A) AñWmB© ê$n go \$mBb (File) H$mo {_Q>m aho h¢
(B) ñWmB© ê$n go \$mBb (File) H$mo {_Q>m aho h¢
(C) \$mBb H$mo ‘[agmB{H$b {~Z’ (Recycle bin) _| ^oO aho h¢
(D) \$mBb H$mo ‘_mB S>m°Š`y_|Q²>g’ (My documents) _| ^oO aho h¢
6. dh {d{Y, {OgHo$ Ûmam ì`{º$`m| H$mo EH$Ì H$a CÝh| ào[aV {H$`m OmVm h¡, Cgo H$hm OmVm
h¡ __________ 1
(A) g_yh {Z_m©U
(B) Q>r_ {Z_m©U
(C) Xmo g_yhm| H$mo EH$ _| {_bmZm
(D) EH$ g_yh H$mo Xmo _| ~m±Q>Zm
{XE JE 5 àíZm| ‘| go {H$Ýht 3 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 2 A§H$ H$m h¡ & 23=6
7. {bgqZJ (Listening) Am¡a {h`[a¨J (Hearing) _| Xmo A§Va {b{IE & 2
8. àñVw{V _| ñbmBS> (Slide) H$m ~oH$J«mCÝS> (Background) ~XbZo Ho$ MaUm| H$mo H«$_mZwgma
{b{IE & 2
9. ñd`§-ào[aV ì`{º$ Ho$ Mma bjUm| H$m C„oI H$s{OE & 2
10. nXmWm] H$mo nwZ:M{H«$V ([agmBH$b) Š`m| {H$`m OmZm Mm{hE ? Xmo H$maU {b{IE & 2
11. CÚ{_Vm H$s Mma ~mYmE± {b{IE & 2
.330 4
Page 5
3. Personality is a relatively enduring set of ____________ 1
(A) traits
(B) rules
(C) decisions
(D) actions
4. Which of the following is an example of green tourism ? 1
(A) China
(B) Russia
(C) Indonesia
(D) America
5. When you are right-clicking the Recycle Bin and then clicking ‘Empty
Recycle Bin’ you are 1
(A) temporarily deleting the file
(B) permanently deleting the file
(C) sending the file to ‘Recycle Bin’
(D) sending the file to ‘My Documents’
6. __________ is a method that brings individuals together and motivates
them. 1
(A) Group forming
(B) Team building
(C) Combining two groups into one
(D) Dividing a group into two
Answer any 3 questions out of the given 5 questions of 2 marks each. 23=6
7. Write two differences between Listening and Hearing. 2
8. Sequence the steps of changing slide background of a presentation. 2
9. Mention four signs of a self-motivated person. 2
10. Give two reasons why materials should be recycled. 2
11. State four barriers to entrepreneurship. 2
.330 5 P.T.O.
(A) traits
(B) rules
(C) decisions
(D) actions
4. Which of the following is an example of green tourism ? 1
(A) China
(B) Russia
(C) Indonesia
(D) America
5. When you are right-clicking the Recycle Bin and then clicking ‘Empty
Recycle Bin’ you are 1
(A) temporarily deleting the file
(B) permanently deleting the file
(C) sending the file to ‘Recycle Bin’
(D) sending the file to ‘My Documents’
6. __________ is a method that brings individuals together and motivates
them. 1
(A) Group forming
(B) Team building
(C) Combining two groups into one
(D) Dividing a group into two
Answer any 3 questions out of the given 5 questions of 2 marks each. 23=6
7. Write two differences between Listening and Hearing. 2
8. Sequence the steps of changing slide background of a presentation. 2
9. Mention four signs of a self-motivated person. 2
10. Give two reasons why materials should be recycled. 2
11. State four barriers to entrepreneurship. 2
.330 5 P.T.O.
Page 6
IÊS> I
({df¶ H$m¡eb) (50 A§H$)
{XE JE 12 àíZm| ‘| go {H$Ýht 10 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 1 A§H$ H$m h¡ & 110=10
12. `mÌm g§MmbH$ (Am°naoQ>a) Omo n`©Q>H$ KQ>H$m| H$mo g_mdoer `mÌm (Qy>a) _| {_bmH$a Kaoby
`m{Ì`m| H$mo {~H«$s H$aVm h¡, dh Š`m H$hbmVm h¡ ? 1
(A) ~{h_w©Ir (AmCQ>~mC§S>) `mÌm g§MmbH$
(B) Kaoby `mÌm g§MmbH$
(C) A§V_w©Ir (BZ~mC§S>) `mÌm g§MmbH$
(D) ~mhar `mÌm g§MmbH$
13. H$m¡Z-gr Q´>odb EO|gr ~‹S>r _mÌm _| Qy>[añQ> CËnmX KQ>H$m| H$mo IarXVr h¡ Am¡a n¡Ho$O Qy>g© H$m
{Z_m©U (`moOZm) H$aVr h¡ ? 1
(A) WmoH$ (hmobgob) Q´>odb EO|gr
(B) \w$Q>H$a ([aQ>ob) Q´>odb EO|gr
(C) {ZOr (àmBdoQ>) Q´>odb EO|gr
(D) gmd©O{ZH$ (npãbH$) Q´>odb EO|gr
14. IWAI H$m nyam Zm_ h¡ 1
(A) BZ~mC§S> dmQ>adoµO Am°Wmo[aQ>r Am°\$ B§{S>`m
(B) BZb¢S> dmQ>adoµO Am°Wmo[aQ>r Am°\$ B§{S>`m
(C) B§Šby{gd> dmQ>adoµO Am°Wmo[aQ>r Am°\$ B§{S>`m
(D) B§Q>r[a`a dmQ>adoµO Am°Wmo[aQ>r Am°\$ B§{S>`m
15. J«mhH$ H$s _m±J Ho$ AZwgma Am`mo{OV `mÌm H$mo Š`m H$hm OmVm h¡ ? 1
(A) J«mhH$ Qy>a
(B) ì`{º$JV Qy>a$>
(C) _wº$ (\«$sS>_) Qy>a
(D) gmd©O{ZH$ Qy>a
16. ‘à{V ì`{º$ _yë`-{ZYm©aU’ {H$gr ì`{º$ VWm __________ Ho$ {bE {ZYm©[aV _yë` h¡ & 1
(A) AmdmJ_Z
(B) Q>¡Šgr
(C) ~g
(D) Q´>oZ
.330 6
({df¶ H$m¡eb) (50 A§H$)
{XE JE 12 àíZm| ‘| go {H$Ýht 10 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 1 A§H$ H$m h¡ & 110=10
12. `mÌm g§MmbH$ (Am°naoQ>a) Omo n`©Q>H$ KQ>H$m| H$mo g_mdoer `mÌm (Qy>a) _| {_bmH$a Kaoby
`m{Ì`m| H$mo {~H«$s H$aVm h¡, dh Š`m H$hbmVm h¡ ? 1
(A) ~{h_w©Ir (AmCQ>~mC§S>) `mÌm g§MmbH$
(B) Kaoby `mÌm g§MmbH$
(C) A§V_w©Ir (BZ~mC§S>) `mÌm g§MmbH$
(D) ~mhar `mÌm g§MmbH$
13. H$m¡Z-gr Q´>odb EO|gr ~‹S>r _mÌm _| Qy>[añQ> CËnmX KQ>H$m| H$mo IarXVr h¡ Am¡a n¡Ho$O Qy>g© H$m
{Z_m©U (`moOZm) H$aVr h¡ ? 1
(A) WmoH$ (hmobgob) Q´>odb EO|gr
(B) \w$Q>H$a ([aQ>ob) Q´>odb EO|gr
(C) {ZOr (àmBdoQ>) Q´>odb EO|gr
(D) gmd©O{ZH$ (npãbH$) Q´>odb EO|gr
14. IWAI H$m nyam Zm_ h¡ 1
(A) BZ~mC§S> dmQ>adoµO Am°Wmo[aQ>r Am°\$ B§{S>`m
(B) BZb¢S> dmQ>adoµO Am°Wmo[aQ>r Am°\$ B§{S>`m
(C) B§Šby{gd> dmQ>adoµO Am°Wmo[aQ>r Am°\$ B§{S>`m
(D) B§Q>r[a`a dmQ>adoµO Am°Wmo[aQ>r Am°\$ B§{S>`m
15. J«mhH$ H$s _m±J Ho$ AZwgma Am`mo{OV `mÌm H$mo Š`m H$hm OmVm h¡ ? 1
(A) J«mhH$ Qy>a
(B) ì`{º$JV Qy>a$>
(C) _wº$ (\«$sS>_) Qy>a
(D) gmd©O{ZH$ Qy>a
16. ‘à{V ì`{º$ _yë`-{ZYm©aU’ {H$gr ì`{º$ VWm __________ Ho$ {bE {ZYm©[aV _yë` h¡ & 1
(A) AmdmJ_Z
(B) Q>¡Šgr
(C) ~g
(D) Q´>oZ
.330 6
Page 7
SECTION B
(Subject Skills) (50 Marks)
Answer any 10 questions out of the given 12 questions of 1 mark each. 110=10
12. The tour operator who assembles and combines tourist components into
inclusive tours and sells it to domestic travellers is known as 1
(A) Outbound tour operator
(B) Domestic tour operator
(C) Inbound tour operator
(D) Outside tour operator
13. Which travel agency purchases tourist product components in bulk and
designs package tours ? 1
(A) Wholesale travel agency
(B) Retail travel agency
(C) Private travel agency
(D) Public travel agency
14. The full form of IWAI is 1
(A) Inbound Waterways Authority of India
(B) Inland Waterways Authority of India
(C) Inclusive Waterways Authority of India
(D) Interior Waterways Authority of India
15. Tours arranged as per the demand of the customers are called : 1
(A) customer tours
(B) personal tours
(C) freedom tours
(D) public tours
16. ‘Per person pricing’ is pricing set for a person and for 1
(A) transport
(B) taxi
(C) bus
(D) train
.330 7 P.T.O.
(Subject Skills) (50 Marks)
Answer any 10 questions out of the given 12 questions of 1 mark each. 110=10
12. The tour operator who assembles and combines tourist components into
inclusive tours and sells it to domestic travellers is known as 1
(A) Outbound tour operator
(B) Domestic tour operator
(C) Inbound tour operator
(D) Outside tour operator
13. Which travel agency purchases tourist product components in bulk and
designs package tours ? 1
(A) Wholesale travel agency
(B) Retail travel agency
(C) Private travel agency
(D) Public travel agency
14. The full form of IWAI is 1
(A) Inbound Waterways Authority of India
(B) Inland Waterways Authority of India
(C) Inclusive Waterways Authority of India
(D) Interior Waterways Authority of India
15. Tours arranged as per the demand of the customers are called : 1
(A) customer tours
(B) personal tours
(C) freedom tours
(D) public tours
16. ‘Per person pricing’ is pricing set for a person and for 1
(A) transport
(B) taxi
(C) bus
(D) train
.330 7 P.T.O.
Page 8
17. g§VwbZ ñVa (~«oH$-B©dZ q~Xþ) {díbofU Qy>a ________ Ho$ _yb KQ>H$m| _| go EH$ h¡ & 1
(A) bmJV {ZYm©aU
(B) {Z`moOZ
(C) H$m`m©Ýd`Z
(D) _yë`m§H$Z
18. `mÌm-{ddaUm| (AmBQ>oZoaoarµO) Ho$ {H$Ýht Xmo àH$mam| H$m Zm_ {b{IE & 1
19. FIT H$m nyam ê$n {b{IE & 1
20. NHDP H$m nyam ê$n {b{IE & 1
21. AmYma^yV Am¡a g§~§{YV godmAm| H$mo {^Þ _yë` gyMH$m| Ho$ gmW {_bmZo dmbm `m WmoH$
{dH«o$Vm hmoVm h¡ _________ & 1
22. DOT H$m {dñV¥V ê$n {b{IE &$> 1
23. {díd Ho$ `mÌm Am¡a n`©Q>Z CÚmoJ H$s {dnUZ, {dH«$` VWm {dVaU Amdí`H$VmAm| Ho$ {bE
godmE± àXmZ H$aZo dmbr {díd H$s AJ«Ur {dVaU àUmbr Am¡a àm¡Úmo{JH$s àXmVm
_________ h¡ & 1
{XE JE 7 àíZm| ‘| go {H$Ýht 5 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 2 A§H$ H$m h¡ & 25=10
24. Q´>odb EO|gr ì`mnma H$s Mma à_wI {deofVmE± {b{IE & 2
25. Am°ZbmBZ H$m_ H$aZo dmbr Mma à_wI Q´>odb EO|{g`m| Ho$ Zm_ {b{IE & 2
26. gm_y{hH$ n[adhZ Š`m h¡ Am¡a BgH$s Xmo H$mo{Q>`m± H$m¡Z-gr h¢ ? 2
27. Qy>[añQ> Ho$ `mÌm-{ddaU (AmBQ>oZoaoar) Ho$ Mma _hÎdnyU© {~ÝXþAm| H$m C„oI H$s{OE & 2
28. Qy>a ~«moea (tour brochure) _| ~VmE OmZo dmbo Mma joÌm| H$mo gyMr~Õ H$s{OE & 2
29. _yë`-{ZYm©aU `w{º$`m| H$s {H$Ýht Mma {d{Y`m| Ho$ Zm_ {b{IE & 2
30. n`©Q>Z CÚmoJ Ho$ {H$Ýht Mma _hÎdnyU© KQ>H$m| H$m CëboI H$s{OE & 2
.330 8
(A) bmJV {ZYm©aU
(B) {Z`moOZ
(C) H$m`m©Ýd`Z
(D) _yë`m§H$Z
18. `mÌm-{ddaUm| (AmBQ>oZoaoarµO) Ho$ {H$Ýht Xmo àH$mam| H$m Zm_ {b{IE & 1
19. FIT H$m nyam ê$n {b{IE & 1
20. NHDP H$m nyam ê$n {b{IE & 1
21. AmYma^yV Am¡a g§~§{YV godmAm| H$mo {^Þ _yë` gyMH$m| Ho$ gmW {_bmZo dmbm `m WmoH$
{dH«o$Vm hmoVm h¡ _________ & 1
22. DOT H$m {dñV¥V ê$n {b{IE &$> 1
23. {díd Ho$ `mÌm Am¡a n`©Q>Z CÚmoJ H$s {dnUZ, {dH«$` VWm {dVaU Amdí`H$VmAm| Ho$ {bE
godmE± àXmZ H$aZo dmbr {díd H$s AJ«Ur {dVaU àUmbr Am¡a àm¡Úmo{JH$s àXmVm
_________ h¡ & 1
{XE JE 7 àíZm| ‘| go {H$Ýht 5 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 2 A§H$ H$m h¡ & 25=10
24. Q´>odb EO|gr ì`mnma H$s Mma à_wI {deofVmE± {b{IE & 2
25. Am°ZbmBZ H$m_ H$aZo dmbr Mma à_wI Q´>odb EO|{g`m| Ho$ Zm_ {b{IE & 2
26. gm_y{hH$ n[adhZ Š`m h¡ Am¡a BgH$s Xmo H$mo{Q>`m± H$m¡Z-gr h¢ ? 2
27. Qy>[añQ> Ho$ `mÌm-{ddaU (AmBQ>oZoaoar) Ho$ Mma _hÎdnyU© {~ÝXþAm| H$m C„oI H$s{OE & 2
28. Qy>a ~«moea (tour brochure) _| ~VmE OmZo dmbo Mma joÌm| H$mo gyMr~Õ H$s{OE & 2
29. _yë`-{ZYm©aU `w{º$`m| H$s {H$Ýht Mma {d{Y`m| Ho$ Zm_ {b{IE & 2
30. n`©Q>Z CÚmoJ Ho$ {H$Ýht Mma _hÎdnyU© KQ>H$m| H$m CëboI H$s{OE & 2
.330 8
Page 9
17. Break-even analysis is one of the key concepts of tour 1
(A) costing
(B) planning
(C) implementation
(D) evaluation
18. Name any two types of tour itineraries. 1
19. Write the full form of FIT. 1
20. Write the full form of NHDP. 1
21. __________ is the consolidator or wholesaler in assembling primary and
related services with a different price tag. 1
22. Expand the term DOT. 1
23. The leading global distribution system and technology provider that
serves the marketing, sales and distribution needs of the World Travel
and Tourism industry is _____________ . 1
Answer any 5 questions out of the given 7 questions of 2 marks each. 25=10
24. Write four main features of the Travel Agency business. 2
25. Name four major online travel agencies. 2
26. What is mass transportation and what are its two categories ? 2
27. Mention four important points of a tourist itinerary. 2
28. Enlist four areas covered in a Tour Brochure. 2
29. Name any four methods of pricing strategies. 2
30. Mention any four important components of the tourism industry. 2
.330 9 P.T.O.
(A) costing
(B) planning
(C) implementation
(D) evaluation
18. Name any two types of tour itineraries. 1
19. Write the full form of FIT. 1
20. Write the full form of NHDP. 1
21. __________ is the consolidator or wholesaler in assembling primary and
related services with a different price tag. 1
22. Expand the term DOT. 1
23. The leading global distribution system and technology provider that
serves the marketing, sales and distribution needs of the World Travel
and Tourism industry is _____________ . 1
Answer any 5 questions out of the given 7 questions of 2 marks each. 25=10
24. Write four main features of the Travel Agency business. 2
25. Name four major online travel agencies. 2
26. What is mass transportation and what are its two categories ? 2
27. Mention four important points of a tourist itinerary. 2
28. Enlist four areas covered in a Tour Brochure. 2
29. Name any four methods of pricing strategies. 2
30. Mention any four important components of the tourism industry. 2
.330 9 P.T.O.
Page 10
{XE JE 7 àíZm| ‘| go {H$Ýht 5 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 3 A§H$ H$m h¡ & 35=15
31. `mÌm ì`mnma Ho$ àË`` (H$m°ÝgoßQ>) H$m dU©Z H$s{OE & AnZo CÎma Ho$ g_W©Z _| Cn`wº$
CXmhaU Xr{OE & 3
32. Q´>odb EO|Q>m| Ho$ Ûmam {H$E OmZo dmbo {d{^Þ H$m`m] H$m dU©Z H$s{OE & 3
33. `mÌm-{ddaU (AmBQ>oZoaoar) {Z_m©U H$s N>: nydm©nojmAm| H$s gyMr ~ZmBE & 3
34. `mÌm-{ddaU (AmBQ>oZoaoar) `moOZm H$s à{H«$`m H$mo H«$_mZwgma {b{IE & 3
35. n`©Q>Z ì`mnma _| g§VwbZ ñVa (~«oH$-B©dZ q~Xþ) Ho$ _hÎd H$s MMm© H$s{OE & 3
36. ASTA Ûmam H$s OmZo dmbr à_wI J{V{d{Y`m| H$s ê$naoIm {b{IE & 3
37. GDS Š`m h¡ Am¡a BgHo$ _w»` CÔoí` Š`m h¢ ? 3
{XE JE 5 àíZm| ‘| go {H$Ýht 3 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 5 A§H$ H$m h¡ & 53=15
38. Q´>odb EO|{g`m| VWm Qy>a Am°naoQ>am| _| A§Va ñnîQ> H$s{OE & 5
39. dm`w ^m‹S>m ~mµOma (E`a \«o$Q> _mH}$Q>) Ûmam Xr OmZo dmbr g^r godmAm| H$mo g§jon _| {b{IE & 5
40. EH$ n¡Ho$O Q>ya ~ZmZo H$s à{H«$`m H$m {dñVma go dU©Z H$s{OE & 5
41. `mÌm bmJV nÌH$ (Qy>a H$m°ñQ> erQ>) V¡`ma H$aZo Ho$ à_wI KQ>H$m| H$mo àñVwV H$s{OE & 5
42. gaH$ma VWm ì`mdgm{`H$ {ZH$m`m| (àmo\o$eZb ~m°S>rµO) Ho$ EH$sH$aU Ho$ Š`m bm^ h¢ ? 5
.330 10
31. `mÌm ì`mnma Ho$ àË`` (H$m°ÝgoßQ>) H$m dU©Z H$s{OE & AnZo CÎma Ho$ g_W©Z _| Cn`wº$
CXmhaU Xr{OE & 3
32. Q´>odb EO|Q>m| Ho$ Ûmam {H$E OmZo dmbo {d{^Þ H$m`m] H$m dU©Z H$s{OE & 3
33. `mÌm-{ddaU (AmBQ>oZoaoar) {Z_m©U H$s N>: nydm©nojmAm| H$s gyMr ~ZmBE & 3
34. `mÌm-{ddaU (AmBQ>oZoaoar) `moOZm H$s à{H«$`m H$mo H«$_mZwgma {b{IE & 3
35. n`©Q>Z ì`mnma _| g§VwbZ ñVa (~«oH$-B©dZ q~Xþ) Ho$ _hÎd H$s MMm© H$s{OE & 3
36. ASTA Ûmam H$s OmZo dmbr à_wI J{V{d{Y`m| H$s ê$naoIm {b{IE & 3
37. GDS Š`m h¡ Am¡a BgHo$ _w»` CÔoí` Š`m h¢ ? 3
{XE JE 5 àíZm| ‘| go {H$Ýht 3 àíZm| Ho$ CÎma Xr{OE & à˶oH$ àíZ 5 A§H$ H$m h¡ & 53=15
38. Q´>odb EO|{g`m| VWm Qy>a Am°naoQ>am| _| A§Va ñnîQ> H$s{OE & 5
39. dm`w ^m‹S>m ~mµOma (E`a \«o$Q> _mH}$Q>) Ûmam Xr OmZo dmbr g^r godmAm| H$mo g§jon _| {b{IE & 5
40. EH$ n¡Ho$O Q>ya ~ZmZo H$s à{H«$`m H$m {dñVma go dU©Z H$s{OE & 5
41. `mÌm bmJV nÌH$ (Qy>a H$m°ñQ> erQ>) V¡`ma H$aZo Ho$ à_wI KQ>H$m| H$mo àñVwV H$s{OE & 5
42. gaH$ma VWm ì`mdgm{`H$ {ZH$m`m| (àmo\o$eZb ~m°S>rµO) Ho$ EH$sH$aU Ho$ Š`m bm^ h¢ ? 5
.330 10
Page 11
Answer any 5 questions out of the given 7 questions of 3 marks each. 35=15
31. Describe the concept of Travel Business. Support your answer with
appropriate examples. 3
32. Elaborate the various tasks performed by travel agents. 3
33. List six prerequisites of itinerary preparation. 3
34. Give the step-by-step procedure in planning of an itinerary. 3
35. Discuss the importance of break-even point in tour business. 3
36. Outline the main activities performed by ASTA. 3
37. What is GDS and what are its main objectives ? 3
Answer any 3 questions out of the given 5 questions of 5 marks each. 53=15
38. Write the difference between Travel agencies and Tour operators. 5
39. Summarise all the services performed by Air Freight Markets. 5
40. Elaborate the process for developing a Package Tour. 5
41. Present major components for preparing a tour cost sheet. 5
42. What are the benefits of integration between Government and
professional bodies ? 5
.330 11 P.T.O.
31. Describe the concept of Travel Business. Support your answer with
appropriate examples. 3
32. Elaborate the various tasks performed by travel agents. 3
33. List six prerequisites of itinerary preparation. 3
34. Give the step-by-step procedure in planning of an itinerary. 3
35. Discuss the importance of break-even point in tour business. 3
36. Outline the main activities performed by ASTA. 3
37. What is GDS and what are its main objectives ? 3
Answer any 3 questions out of the given 5 questions of 5 marks each. 53=15
38. Write the difference between Travel agencies and Tour operators. 5
39. Summarise all the services performed by Air Freight Markets. 5
40. Elaborate the process for developing a Package Tour. 5
41. Present major components for preparing a tour cost sheet. 5
42. What are the benefits of integration between Government and
professional bodies ? 5
.330 11 P.T.O.
Document Details
| Board / Org | CBSE |
| Exam | Class 12 |
| Type | Question Paper |
| Pages | 11 |
| Updated | 22 Jul 2026 |