CBSE Class 12 Question Paper 2024 Electronics Hardware

CBSE

Series &RQPS SET-4
àíZ-nÌ H$moS>
Q.P. Code 371
amob Z§. narjmWu àíZ-nÌ H$moS> >H$mo CÎma-nwpñVH$m Ho$
Roll No. _wI-n¥ð >na Adí` {bIo§ &
Candidates must write the Q.P. Code
on the title page of the answer-book.

H¥$n`m Om±M H$a b| {H$ Bg àíZ-nÌ _o§ _w{ÐV n¥ð> 19 h¢ &
H¥$n`m Om±M H$a b| {H$ Bg àíZ-nÌ _| >24 àíZ h¢ &
àíZ-nÌ _| Xm{hZo hmW H$s Amoa {XE JE àíZ-nÌ H$moS H$mo narjmWu CÎma-nwpñVH$m Ho$ _wI-n¥>ð> na
{bI| &
H¥$n`m àíZ H$m CÎma {bIZm ewê$ H$aZo go nhbo, CÎma-nwpñVH$m _| àíZ H$m H«$_m§H$ Adí`
{bI| &
Bg àíZ-nÌ 15 {_ZQ >H$m g_` {X`m J`m h¡ & àíZ-
10.15 ~Oo {H$`m OmEJm & 10.15 ~Oo go 10.30 ~Oo VH$ N>mÌ Ho$db àíZ-
Bg Ad{Y Ho$ Xm¡amZ do CÎma-nwpñVH$m na H$moB© CÎma Zht {bI|Jo &
Please check that this question paper contains 19 printed pages.
Please check that this question paper contains 24 questions.
Q.P. Code given on the right hand side of the question paper should be written
on the title page of the answer-book by the candidate.
Please write down the serial number of the question in the
answer-book before attempting it.
15 minute time has been allotted to read this question paper. The question
paper will be distributed at 10.15 a.m. From 10.15 a.m. to 10.30 a.m., the
students will read the question paper only and will not write any answer on
the answer-book during this period.

m° `a
ELECTRONICS AND HARDWARE
:3 : 60
Time allowed : 3 hours Maximum Marks : 60

1-371 Page 1 P.T.O.

:

(i)

(ii) 24 :

(iii)

(iv) (6 + 18) = 24 3
(6 + 11) = 17

(v)

(vi) : 30 :
(a) 6
(b)
(c)
(d) /

(vii) : 30 :
(a) 18
(b) 11
(c)
(d) /

IÊS> H$ $
(dñVw{ZîR> àH$ma Ho$ àíZ) (30 A§H$)

1. amoµOJma H$m¡eb na {XE JE 6 àíZm| _| go {H$Ýht 4 Ho$ CÎma Xr{OE & 4 1=4

(i) EH$ ñnîQ> H$WZ dh h¡ Omo dmñV{dH$ h¡ & (ghr/µJbV)
(ii) ì`{º$Ëd ___________ H$m AnojmH¥$V ñWm`r goQ> h¡ &
(iii) {ZåZ{b{IV _| go H$m¡Z-gm EH$ Am§V[aH$ àoaH$ e{º$ h¡ ?
(A) \$sS>~¡H$ (B) bú`
(C) Amdí`H$VmE± (D) ÑpîQ>H$moU
1-371 Page 2

General Instructions :
(i) Please read the instructions carefully.
(ii) This question paper consists of 24 questions in two Sections : Section A
and Section B.
(iii) Section A has Objective type questions whereas Section B contains
Subjective type questions.

(iv) Out of the given (6 + 18) = 24 questions, a candidate has to answer
(6 + 11) = 17 questions in the allotted (maximum) time of 3 hours.

(v) All questions of a particular section must be attempted in the correct
order.
(vi) Section A : Objective Type Questions (30 marks) :
(a) This section has 6 questions.
(b) There is no negative marking.
(c) Do as per the instructions given.
(d) Marks allotted are mentioned against each question/part.

(vii) Section B : Subjective Type Questions (30 marks) :
(a) This section has 18 questions.
(b) A candidate has to do 11 questions.
(c) Do as per the instructions given.
(d) Marks allotted are mentioned against each question/part.

SECTION A
(Objective Type Questions) (30 Marks)

1. Answer any 4 out of the given 6 questions on Employability Skills. 4 1=4

(i) A clear statement is one which is factual. (True/False)
(ii) Personality is a relatively enduring set of ___________ .
(iii) Which of the following is not an internal motivational force ?
(A) Feedback (B) Goals
(C) Needs (D) Attitudes
1-371 Page 3 P.T.O.

(iv) AmonZAm°{\$g ñàoS>erQ> µ\ :

(A) .odt (B) .ott
(C) .odm (D) .ods

(v) h[aV H$m`© Ho$ Xmo CXmhaU gyMr~Õ H$s{OE &
(vi) CÚ{_`m| Ho$ {bE {ZåZ{b{IV _| go H$m¡Z -gm gË` h¡ ?
(A) g^r CÚ{_`m| Ho$ nmg ha g_` _hmZ {dMma hmoVo h¢ &
(B) ì`dgm` ewê$ H$aZo go nhbo ì`{º$ H$mo g~ Hw$N> nVm hmoZm Mm{hE &
(C) {H$gr ^r ì`dgm` H$mo ewê$ H$aZo Ho$ {bE ~hþV A{YH$ YZ H$s Amdí`H$Vm
hmoVr h¡ &
(D) g\$b hmoZo Ho$ {bE CÚ{_`m| H$mo _ohZVr, D$Om©dmZ Am¡a Ñ VmnyU© hmoZm
Mm{hE &

2. {XE JE 7 àíZm| _| go {H$Ýht 5 Ho$ CÎma Xr{OE & 5 1=5

(i) _____________ ZoQ>d{Hª$J Q>monmobm°Or _|, àË`oH$ g§Mma CnH$aU ZoQ>dH©$ _| ha Xÿgao
\
H$B© ZmoS> EH$ gmW S>oQ>m g§Mm[aV H$a gH$Vo h¢ &
(A) [a¨J (B) ~g
(C) _oe (D) ñQ>ma
(ii) ___________ bo`a {d{^ÝZ H§$ß`yQ>am| Ho$ ~rM g§dmXm| H$mo {Z`§{ÌV H$aVr h¡ &
(A) àoµO|Q>oeZ (B) goeZ
(C) Q´>m§gnmoQ>© (D) ZoQ>dH©$
(iii) {ZåZ{b{IV _| go {H$gH$m Cn`moJ ZoQ>dH©$ na g§Mma Ho$ {bE {H$`m OmVm h¡ Am¡a S>oQ>m
\$a J§Vì` na ^oOm OmVm h¡ &
(A) TCP (B) FTP
(C) UDP (D) Cn`w©º$ _| go H$moB© Zht
(iv) S>oQ>m Q´>m§g{_eZ _moS> H$mo Q´>m§gnmoQ>© bo`a _| n[a^m{fV {H$`m OmVm h¡ & (ghr/µJbV)
1-371 Page 4

(iv) The extension of an OpenOffice spreadsheet file is :
(A) .odt (B) .ott
(C) .odm (D) .ods
(v) Enlist two examples of a green job.
(vi) Which of the following is true for entrepreneurs ?
(A) All entrepreneurs have great ideas all the time.
(B) One must know everything before starting a business.
(C) A lot of money is required to start any business.
(D) To be successful, entrepreneurs should be hardworking,
energetic and perseverant.

2. Answer any 5 out of the given 7 questions. 5 1=5

(i) In _________ networking topology, each communication device is
connected with every other device in the network. Such a network
can handle large amounts of traffic since multiple nodes can
transmit data simultaneously.
(A) Ring (B) Bus
(C) Mesh (D) Star

(ii) The __________ layer controls the conversations between different
computers.
(A) Presentation (B) Session
(C) Transport (D) Network

(iii) Which of the following is used for communication over a network
and data is broken down into small packets and then sent to the
destination.
(A) TCP (B) FTP
(C) UDP (D) None of the above

(iv) The Data transmission mode is defined in the transport layer.
(True/False)
1-371 Page 5 P.T.O.

(v) bo`S>© ZoQ>dH©$ _m°S>b H$mo {S>µOmBZ H$aZo H$m _hÎdnyU© {gÕm§V h¡ :
(A) Ohm± EH$ AbJ A_yV©Vm H$s Amdí`H$Vm hmo dhm± EH$ naV ~ZmB© OmZr
Mm{hE &
(B) $m`© H$aZo H$s j_Vm hmoZr Mm{hE &
(C) EH$ naV H$mo AÝ` g^r naVm| Ho$ gmW g§dmX H$aZm Mm{hE &
(D) naV| n¡Ho$Q²>g H$mo g§^mbZo _| gj_ hmoZr Mm{hE &

(vi) JoQ>do EH$ ZoQ>dH©$ Ho$ àdoe Am¡a {ZH$mg q~Xþ Ho$ ê$n _| H$m_ H$aVm h¡
ZoQ>dH©$ _| AmZo `m ~mha OmZo dmbo g^r S>oQ>m H$mo ê$qQ>J nW H$m Cn`moJ H$aZo Ho$
{bE nhbo JoQ>do go JwµOaZm hmoVm h¡ & (ghr/µJbV)

(vii) {ZåZ{b{IV _| go H$m¡Z-gr EH$ ZoQ>dH©$ {S>dmBg h¡ {OgH$m Cn`moJ Vmam| Ho$ _mÜ`_
?
(A) pñdM (B) B©WaZoQ> h~
(C) [anrQ>a (D) amCQ>a

3. {XE JE 7 àíZm| _| go {H$Ýht 6 Ho$ CÎma Xr{OE & 6 1=6

(i) ___________ EH$ H«$m°g-ßboQ>µ\$m°_© H$m`© ñdMmbZ g_mYmZ h¡ Omo H$_m§S>-bmBZ
eob, EH$ pñH«$pßQ>¨J ^mfm Am¡a EH$ H$m°pݵ\$JaoeZ à~§YZ T>m±Mo go ~Zm h¡ &
(A) nmdaeob (B)
(C) ñdMmbZ (D)

(ii) nmdaeob Bg na H$m_ H$aVm h¡ :
(A) qdS>moµO (B) DOS
(C) µ Oo (D) E§S´>m°`S>
(iii) ___________ g§aMZm h¡ Omo ZoQ>dH©$ na dñVwAm| Ho$ ~mao _| OmZH$mar
g§J«{hV H$aVr h¡ &
(A) Zm°Z-hmBam{H©$H$b (B) hmBam{H©$H$b
(C) Zm°Z-br{Z`a (D) br{Z`a
1-371 Page 6

(v) An important principle to design a layered network model is :
(A) A layer should be created where a different abstraction is
needed.
(B) Layer must have the capability to perform a large number of
functions.
(C) A layer must interact with all other layers.
(D) Layers must be capable of handling packets.

(vi) Gateway serves as the entry and exit point of a network, as all data
coming in or going out of a network must first pass through the
gateway in order to use routing paths. (True/False)

(vii) Which of the following is a network device used to connect different
devices through wires ?
(A) Switch (B) Ethernet Hub
(C) Repeater (D) Router

3. Answer any 6 out of the given 7 questions. 6 1=6

(i) _____________ is a cross-platform task automation solution made up
of a command-line shell, a scripting language, and a configuration
management framework.
(A) PowerShell (B) Linux
(C) Automation (D) UNIX

(ii) PowerShell runs on :
(A) Windows (B) DOS
(C) Xenix (D) Android

(iii) A directory is a ___________ structure that stores information about
objects on the network.
(A) non-hierarchical (B) hierarchical
(C) non-linear (D) linear
1-371 Page 7 P.T.O.

(iv) g_yh Zr{V Ho$ H«$_ _| à{H«$`m h¡ :
(A) gmBQ²>g, ñWmZr`, S>mo_oÝg, g§JR>ZmË_H$ BH$mB© (Amo`gy )
(B) g§JR>ZmË_H$ BH$mB© (Amo`yg), ñWmZr`, gmBQ²>g, S>mo_oÝg
(C) ñWmZr`, gmBQ²>g, S>mo_oÝg, g§JR>ZmË_H$ BH$mB© (Amo`gy )
(D) ñWmZr`, gmBQ²>g, g§JR>ZmË_H$ BH$mB© (Amo`yg), S>mo_oÝg

(v) AD DS S>oQ>m H$mo ì`dpñWV H$aVm h¡ {Og_| em{_b h¢ :

(A) S>mo_oÝg (B) goQ²>g
(C) `y{Z`Ýg (D) ñH$s_m

(vi) {ZåZ{b{IV _| go H$m¡Z-gr H§$ß`yQ>a `m Cn`moJH$Vm© goqQ>½g h¢ {OÝh| qdS>moµO gd©a Am¡a
\
h¡ ?
(A) Jw«n nm°{b{g`m±
(B) {S>µ\$m°ëQ> S>mo_oZ nm°{bgr
(C) {S>µ\$m°ëQ> S>mo_oZ H§$Q´>moba nm°{bgr
(D) H§$Q>oZa

(vii) {ZåZ{b{IV H$WZ
nmdaeob pñH«$pßQ>¨J ^mfm _| {ZåZ{b{IV {deofVmE± em{_b h¢ O¡go :
I. µ\ , pñH«$ßQ> Am¡a _m°S>çyb Ho$ _mÜ`_ go {dñVma `mo½` &
II. CSV, JSON Am¡a XML O¡go S>oQ>m àmê$n H$m g_W©Z Zht H$aVm &
{dH$ën :
(A) Ho$db I ghr h¡
(B) Ho$db II ghr h¡
(C) XmoZm| I Am¡a II ghr h¢
(D) XmoZm| I Am¡a II µJbV h¢
1-371 Page 8

(iv) Group policy is a process in the order of :

(A) Sites, Local, Domains, Organizational Units (OUs)

(B) Organizational Units (OUs), Local, Sites, Domains

(C) Local, Sites, Domains, Organizational Units (OUs)

(D) Local, Sites, Organizational Units (OUs), Domains

(v) AD DS organizes data consisting of :
(A) domains (B) sets
(C) unions (D) schemas

(vi) Which of the following are computer or user settings that can be
defined to control or secure the Windows server and Client
infrastructure ?
(A) Group Policies

(B) Default Domain Policy

(C) Default Domain Controller Policy
(D) Container

(vii) Read the following statements and choose the correct option :
The PowerShell scripting language includes features like :

I. Extensible through functions, classes, scripts and modules.

II. Does not support data format like CSV, JSON and XML.
Options :
(A) Only I is correct
(B) Only II is correct

(C) Both I and II are correct
(D) Both I and II are incorrect
1-371 Page 9 P.T.O.

4. {XE JE 6 àíZm| _| go {H$Ýht 5 Ho$ CÎma Xr{OE & 5 1=5

(i) µ\$mBb nW Ho$ KQ>H$m| H$mo AbJ H$aZo Ho$ {bE ~¡H$ñb¡e ( \ ) Ho$ EH$
{dH$ën Ho$ ê$n _| ___________ H$m Cn`moJ H$aVm h¡ &
(A) q~Xþ ( . ) (B) Aën{dam_ ( , )
(C) \$m°adS>© ñb¡e ( / ) (D) h¡e ( # )
(ii) µ\$mBb AmoZa H$mo ~XbZo Ho$ {bE {ZåZ{b{IV _| go {H$g H$_mÊS> H$m Cn`moJ {H$`m
OmEJm ?
(A) id: (B) chown:
(C) chmod: (D) chgrp:
(iii) AZw_{V H$m {ZåZ{b{IV àVrH$ h¡ :
(A) -x (B) rwx
(C) r+w (D) rw -
(iv)
(A) Ho$g g|{g{Q>{dQ>r Am¡a µ\ >|eÝg
(B) hëH$m Am¡a ñHo$bo~b
(C) arS> Am¡a amBQ>
(D) µ\
(v) hþB© µ\$mBbm| H$mo µ\$mBb Zm_ go nhbo ___________ Ûmam Xem©`m
OmVm h¡ &
(A) q~Xþ ( . ) (B) ñQ>ma ( * )
(C) Aën{dam_ ( , ) (D) AYmo`moOH$ ( )

(vi) \$mBb {gñQ>_ Ho$g g|{g{Q>d Zht h¡ & (ghr/µJbV)

5. {XE JE 6 àíZm| _| go {H$Ýht 5 Ho$ CÎma Xr{OE & 5 1=5

(i)
nhMmZ EH$ _________ {~Q> Ho$ AhñVmj[aV nmoQ>© Zå~a go H$s OmVr h¡ &
(A) 32 (B) 8
(C) 16 (D) 64

1-371 Page 10

4. Answer any 5 out of the given 6 questions. 5 1=5

(i) Linux uses ___________ as an alternative to backslash (\) to
separate components of file path.
(A) dot ( . ) (B) comma ( , )
(C) forward slash ( / ) (D) hash ( # )

(ii) To change file owner, which of the following command will be used ?
(A) id: (B) chown:
(C) chmod: (D) chgrp:
(iii)
(A) -x (B) rwx
(C) r+w (D) rw -
(iv) The two most desirable attributes for Linux Server Management
tools are :
(A) Case sensitivity and File extensions
(B) Lightweight and Scalable
(C) Read and Write
(D) File and Directory
(v) The hidden files in Linux are represented by a ________________
before the file name.
(A) dot ( . ) (B) star ( * )
(C) comma ( , ) (D) underscore ( _ )
(vi) Linux file system is not case sensitive. (True/False)

5. Answer any 5 out of the given 6 questions. 5 1=5

(i) Ports are communication endpoints that connect network devices.
Each port is identified with a ______________ bit unsigned port
number.
(A) 32 (B) 8
(C) 16 (D) 64
1-371 Page 11 P.T.O.

(ii) {ZåZ{b{IV _| go H$m¡Z-gm EH$ EopßbHo$eZ h¡ Omo B§Q>aZoQ> go AmnHo$ {gñQ>_ na AmZo
dmbr OmZH$mar H$mo {µ\$ëQ>a H$aVm h¡ Am¡a g§^m{dV hm{ZH$maH$ àmoJ«m_m| H$mo amoH$Vm
h¡ ?
(A) ñnmBdo`a (B) _¡bdo`a
(C) ES>do`a (D) qdS>moO µ\$m`adm°b
(iii) ghr {dH$ën Mw{ZE &
hmS>©do`a µ\$m`adm°b
(A) A{dídgZr` ñÌmoVm| go S>oQ>m n¡Ho$Q> Am¡a Q´>¡{µ\$H$ AZwamoYm| H$mo {ZOr ZoQ>dH©$ Ho$
~mha aIVo hþE, Am§V[aH$ ZoQ>dH©$ Am¡a B§Q>aZoQ> Ho$ ~rM àdoe Ûma Ho$ ê$n _|
H$m`© H$aVm h¡ &
(B) Xÿgam| H$mo AdéÕ H$aVo hþE EH$ EopßbHo$eZ `m gw{dYm VH$ nhþ±M H$s
AZw_{V XoZo Ho$ {bE A{YH$ {dñV¥V {Z`§ÌU àXmZ H$aVm h¡ &
(C) H§$ß`yQ>a {gñQ>_ Ho$ hmS>©do`a KQ>H$m| H$mo gwa{jV aIVm h¡ &
(D) ~yqQ>J Ho$ Xm¡amZ nmgdS>© Am¡a ~m`mo_¡{Q´>H$ H$s Om±M H$aVm h¡ &
(iv) EH$ ____________ H$m`©~b Ho$ gXñ`m| Ho$ {bE {Z`_ Am¡a à{H«$`mE± {ZYm©[aV
H$aVr h¡, Omo S>oQ>m JmonZr`Vm, AI§S>Vm Am¡a CnbãYVm H$s gwajm Ho$ {bE ZoQ>dH©$
Am¡a AZwà`moJm| g{hV g§JR>Z H$s gyMZm àm¡Úmo{JH$s Ho$ ñdrH$m`© Cn`moJ Ho$ Amgnmg
EH$ _mZH$ ~ZmVr h¡ &
(A) gyMZm godm Zr{V (B) B§Q>aZoQ> gwajm Zr{V
(C) Am§V[aH$ gwajm Zr{V (D) gyMZm gwajm Zr{V
(v) ___________ EH$ gm_mÝ` eãX h¡ O~ H$moB© AnamYr {H$gr Cn`moJH$Vm© Am¡a
EopßbHo$eZ Ho$ ~rM ~mVMrV _| IwX H$mo aIVm h¡ `m Vmo {N>nZo Ho$ {bE `m {H$gr
EH$ nj H$m à{Vê$nU H$aZo Ho$ {bE, {Oggo Eogm àVrV hmoVm h¡ O¡go gyMZm H$m
gm_mÝ` AmXmZ-àXmZ Mb ahm h¡ &
(A) DoS AQ>¡H$
(B) _oZ BZ X {_{S>b (MITM) AQ>¡H$
(C) {µ\$qeJ AQ>¡H$
(D) dm`ag AQ>¡H$
1-371 Page 12

(ii) Which of the following is an application that filters information
coming to your system from the Internet and blocking potentially
harmful programs ?
(A) Spyware (B) Malware
(C) Adware (D) Windows Firewall

(iii) Choose the correct option.
Hardware Firewall
(A) acts as gateways between internal networks and the Internet,
keeping data packets and traffic requests from untrusted
sources outside the private network.
(B) provides more granular control to allow access to one
application or feature while blocking others.
(C) protects hardware components of the computer system.
(D) checks passwords and biometrics during booting.

(iv) An _____________ sets forth rules and processes for workforce
members, creating a standard around the acceptable use of the

applications to protect data confidentiality, integrity and
availability.
(A) Information service policy
(B) Internet security policy
(C) Internal security policy
(D) Information security policy

(v) A ______________ is a general term for when a perpetrator positions
himself in a conversation between a user and an application
either to eavesdrop or to impersonate one of the parties, making it
appear as if a normal exchange of information is underway.
(A) DoS Attack
(B) Man in the Middle (MITM) Attack
(C) Phishing Attack
(D) Virus Attack
1-371 Page 13 P.T.O.

(vi)
ì`dgm`-_hÎdnyU© OmZH$mar H$mo VmH$Vr ZOam| go gwa{jV aIZo Ho$ g§~§Y _|
{ZåZ{b{IV _| go H$m¡Z-gm {dH$ën ghr h¡ ?
(A) µ\$mBb godm (B) S>oQ>m gwajm
(C) µ\$mBb gwajm (D) S>oQ>m à_m{UH$Vm

6. {XE JE 6 àíZm| _| go {H$Ýht 5 Ho$ CÎma Xr{OE & 5 1=5

(i)
I. ITIL V2 godm {S>OmBZ Am¡a godm aUZr{V na µOmoa XoVm h¡ &

II. ITIL V3 g^r à{H«$`mAm| na g_mZ Ü`mZ XoVm h¡ &
{dH$ën :
(A) Ho$db I ghr h¡
(B) Ho$db II ghr h¡
(C) XmoZm| I Am¡a II ghr h¢
(D) XmoZm| I Am¡a II µJbV h¢

(ii) {ZåZ{b{IV _| go H$m¡Z-gm CZ KQ>ZmAm| go g§~§{YV h¡ Omo dV©_mZ _| Cn`moJH$Vm©Am|
H$mo à^m{dV H$a ahr h¢, O~{H$ g{H«$` g_ñ`m à~§YZ CZ _wÔm| H$mo g§~mo{YV H$aVm
h¡ Omo g§^m{dV ê$n go ^{dî` _| KQ>ZmAm| Ho$ ê$n _| gm_Zo Am gH$Vo h¢ `{X CÝh|
?
(A) KEDB (B) Üd{Z à~§YZ
(C) _yb H$maU {díbofU (D) à{V{H«$`merb à~§YZ

(iii) ________ J«mhH$ EH$ à^mJ, ì`{º$ `m BH$mB© H$_©Mmar h¡ Omo EH$ hr H§$nZr _|
AÝ` BH$mB`m| go CËnmX, gm_J«r, godmE± `m OmZH$mar IarXVm h¡ `m CZH$m àmßVH$Vm©
h¡ &
(A) ~mø (B) Am§V[aH$
(C) gwajm (D) ñWmZr`
1-371 Page 14

(vi) Which of the following options is correct regarding safeguarding
your business-critical information from prying eyes by implementing
stringent access control measures and flawless permission hygiene ?

(A) File service (B) Data security

(C) File security (D) Data integrity

6. Answer any 5 out of the given 6 questions. 5 1=5

(i) Read the following statements and choose the correct option :

I. ITIL V2 emphasizes on service design and service strategy.
II ITIL V3 pays equal attention to all processes.
Options :
(A) Only I is correct
(B) Only II is correct
(C) I and II both are correct

(D) I and II both are incorrect

(ii) Which of the following deals with incidents that are currently
affecting users, whereas proactive problem management addresses
issues that could potentially surface as incidents in the future
should they be left alone ?

(A) KEDB (B) Sound Management

(C) Root Cause Analysis (D) Reactive Management

(iii) ___________ customer is a division, individual or unit employee who
purchases or is the receiver of products, material, services or
information from other units in the same company.

(A) External (B) Internal

(C) Security (D) Local
1-371 Page 15 P.T.O.

(iv) AmB©Q>rAmB©Eb (ITIL) _| d{U©V à{H«$`mE±, H$m`© Am¡a MoH${bñQ> g§JR>Z-{d{eîQ> Zht
h¢, bo{H$Z
(A) {H$gr ^r g§JR>Z Ûmam H$m`m©pÝdV Zht H$s Om gH$Vr h¢ &
(B) Ho$db Hw$N> g§JR>Zm| Ûmam hr H$m`m©pÝdV H$s Om gH$Vr h¢ &
(C) {H$gr ^r g§JR>Z Ûmam H$m`m©pÝdV H$s Om gH$Vr h¢ &
(D) Ho$db gmâQ>do`a H§$n{Z`m| Ho$ {bE Cn`wº$ h¢ &
(v) {hVYmaH$m| _|, ___________ do g^r nm{Q>©`m± h¢ Omo EH$ hr g§JR>Z H$m {hñgm Zht
h¢ &
(A) Am§V[aH$
(B) ~mø
(C) (A) Am¡a (B) XmoZm|
(D) àXmVm
(vi)
H$aVm h¡ :
(A) g_ñ`m H$s nhMmZ (B) g_ñ`m {Z`§ÌU
(C) g_ñ`mE± n¡Xm H$aZm (D) Ìw{Q> {Z`§ÌU

IÊS> I $
({df`naH$ àH$ma Ho$ àíZ) (30 A§H$)
5 3
20 30 3 2=6

7. ?

8. EH$ ì`{º$ Ho$ ì`{º$Ëd Ho$ H$moB© Mma _mnXÊS>m| H$m CëboI H$s{OE &
9. Amn AnZr ñn¡«S>erQ> H$mo nmgdS>© go H¡$go gwa{jV aI gH$Vo h¢ ?
10. Ob g§ajU _| {H$Ýht Mma h[aV Zm¡H$[a`m| H$s gyMr ~ZmBE &
11. {H$Ýht Xmo XjVmAm| H$s ì`m»`m H$s{OE {OÝh| EH$ C^aVo CÚ_r _| à{ejU, AZw^d Am¡a
_mJ©Xe©Z Ho$ _mÜ`_ go {dH${gV {H$`m Om gH$Vm h¡ &
1-371 Page 16

(iv) The processes, tasks and checklists described in ITIL are not
organization-specific, but
(A) cannot be implemented by any organization.
(B) can be implemented only by some organizations.
(C) can be implemented by any organization.
(D) are suitable only for software firms.

(v) _______________ stakeholders are all parties who are not a part of
the same organization.
(A) Internal
(B) External
(C) Both (A) and (B)
(D) Providers

(vi) Problem Management recommends three phases to follow except :
(A) Problem identification (B) Problem control
(C) To create problems (D) Error control

SECTION B
(Subjective Type Questions) (30 Marks)

Answer any 3 out of the given 5 questions on Employability Skills. Answer each
question in 20 30 words. 3 2=6

7. What is the importance of active listening while giving an interview ?

8. Mention any four paramet s personality.

9. How can you protect your spreadsheet with a password ?

10. List any four green jobs in water conservation.

11. Explain any two competencies that can be developed through training,
experience and guidance, in a budding entrepreneur.

1-371 Page 17 P.T.O.

5 3 20 30 3 2=6

12. RJ45 ?

13. ñWmZr` g_yh Zr{V H$m Cn`moJ H$aVo hþE Cn`moJH$Vm© ImVo H$mo hQ>mZo Ho$ MaU {b{IE &
14. ? AZw_{V go g§~§{YV Hw$N>
H$_mÊS> {b{IE &
15. H§$ß`yQ>a ZoQ>dH©$ H$mo gwa{jV H$aZo Ho$ MaU {b{IE &
16. ITIL ?

3 2 30 50 2 3=6

17. [a¨J Q>monmobm°Or H$mo {MÌ g{hV g_PmBE &
18. ITIL H$mo BgH$s ê$naoIm Ho$ gmW {M{ÌV H$s{OE &

19. ? Hw$N> CXmhaU Xr{OE &

5 3 50 80 3 4=12

20. Eo{ßbHo$eZ
àmoJ«m_ Ûmam AZwgaU H$s OmZo dmbr Hw$N> aUZr{V`m± {b{IE &
21. µO (AD DS) H$mo {dñVma go g_PmBE &
22. \$mBb {gñQ>_ g§aMZm H$m CgH$s à_wI {deofVm Ho$ gmW dU©Z
H$s{OE &
23. E§Q>rdm`ag gm°°âQ>do`a gwajm goqQ>J H$mo g_PmBE &
24. H§$ß`yQ>a {gñQ>_ _| {d{^ÝZ àH$ma Ho$ S>oQ>m IVam| Ho$ ~mao _| {dñVma go g_PmBE &

1-371 Page 18

Answer any 3 out of the given 5 questions in 20 30 words each. 3 2=6

12. What is RJ45 ?

13. Write the steps to delete user account using Local Group Policy.

14. What do you know about permission in Linux/UNIX ? Write some
commands related to permission.

15. Write the steps to secure computer network.

16. What are the benefits of ITIL ?

Answer any 2 out of the given 3 questions in 30 50 words each. 2 3=6

17. Explain Ring Topology with a diagram.

18. Illustrate ITIL with its framework.

19. What is Antivirus ? Give some examples.

Answer any 3 out of the given 5 questions in 50 80 words each. 3 4=12

20. Explain the Client and Server Network. Write some strategies which need
to be followed by the application program using the client server model.

21. Explain Active Directory Domain Services (AD DS) in detail.

22. Describe Linux File System Structure with its key feature, with a diagram.

23. Explain antivirus software security setting.

24. Explain the different types of data threats in a computer system in detail.

1-371 Page 19 P.T.O.

CBSE STUDY MATERIAL

CBSE Board

INFORMATION CLASS STUDY MATERIAL

1 Time Table 09 Sample Paper
10 Sample Paper
2 Result
11 Sample Paper
3 Syllabus 12 Sample Paper

OTHER RESOURCES
09 Question Paper
Maps of India, Maps of World
Writing Skill Formats 10 Question Paper
Periodic Table 11 Question Paper
12 Question Paper
Class 9 Notes
Class 10 Notes
NCERT Book
Class 11 Notes
Class 12 Notes NCERT Solutions

ENTRANCE EXAMS

JEE Main CLAT CUET UG
JEE Advanced NEET UG Fashion & Design