NBSE Class 9 Question Paper 2019 Tourism and Hospitality

Total number of printed pages : 2 NB-N/T&H(V) 2019 CLASS - IX TOURISM & HOSPITALITY (Vocational) Total marks : 50 Time : 2 hours General instructions : i) Approximately 15 minutes is allotted to read the question paper and revise the answers. ii) All questions are compulsory except Q. nos.18 to 23 where general option is given. iii) The question paper consists of 23 questions. iv) Marks allocated to every question are indicated against it. N.B: Check that all pages of the question paper are complete as indicated on the top left side. 1. Choose the correct answer from the given alternatives: 10x1=1 i. Which of the following is a traditional tourist destination? (a) Historical places (b) Monuments (c) Beaches (d) Ancient Temples ii. Which of the following is a main factor that led to the emergence of inn-keeping and hospitality as a commercial activity? (a) Invention of wheel (b) Discovery of sea routes (c) Invention of locomotives (d) Emergence of traders iii. Which of the following is not a primary type of catering service? (a) Banquet hall (b) Deluxe hotel (c) Off premises (d) Mobile unit iv. The hotel department responsible for generating new business is the department of (a) Sales & Marketing (b) Purchase & Stores (c) Accounting (d) Human Resource Development v. It is used to indicate a fixed menu where multi course meals with limited choices are charged at a fixed price. (a) Maitre d’ hote (b) Mis-en-place (c) A la carte menu (d) Table d’ hote menu vi. Who is the head in a food and beverage department? (a) Food and Beverage Manager (b) Food and Beverage Supervisor (c) Food and Beverage Captain (d) Restaurant Manager vii. Which of the following is a part of glass? (a) Lid (b) Stem (c) Goblet (d) Handle viii. While communicating with colleagues, one should maintain (a) discipline (b) punctuality (c) confidentiality (d) correct posture ix. What does an upright body posture imply? (a) Fear (b) Confidence (c) Happiness (d) Confusion

-2- NB-N/T&H(V) x. It is a short range wireless communication technology. (a) GPS (b) Wi-Fi (c) Internet (d) Bluetooth Answer the following questions in one word or one sentence: 2. What is a catering establishment? 1 3. What is meant by Restaurant Service Chain? 1 4. From which side should a waiter approach the guest in a restaurant table? 1 5. State one important point on how talking face to face helps in communication. 1 6. What is cutlery? 1 7. Mention any two career opportunities in catering industry. 1 8. What is communication skill? 1 9. What is meant by recycling? 1 Answer the following questions in 20-50 words: 10. Distinguish between inbound and outbound tourism. 2 11. Name the two classifications of catering industry and briefly explain any one of them. 1+1=2 12. Write any two physical attributes of a good waiter. 2 13. Write any two procedures to be followed in receiving guest. 2 14. Differentiate between briefing and de-briefing in restaurants. 2 15. Write any two significance of effective communication. 2 16. Write any two important points to be observed while attending an order by a waiter. 2 17. Mention any two self management skills and write its meanings? 1+1=2 Answer any four from the following questions in 60-100 words: 18. Briefly explain any four impacts of tourism industry. 4 19. Explain the four components of tourism. 4 20. Explain any four secondary catering establishments. 4 21. Mention any four items needed for laying a cover on the table and write what it denotes. 2+2=4 22. Mention any four duties and responsibilities of a food and beverage Manager. 4 23. What is entrepreneurship? Write any three distinguishing characteristics of entrepreneurship. 1+3=4 ***************************