NIOS Class 12 October 2024 Question Paper Customer Relationship Management (CRM) Domestic Voice

This Question Paper consists of 22 questions and 7 printed pages.
ß‚ ¬˝‡Ÿ-¬òÊ ◊¥ 22 ¬˝‡Ÿ ÃÕÊ 7 ◊ÈÁŒ˝Ã ¬Îc∆U „Ò¥–
Roll No. Code No.
•ŸÈ∑˝§◊Ê¥∑§ ∑§Ê«U Ÿ¥.
68/ACV/O
SET/‚ ≈ A
CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
DOMESTIC VOICE
ª˝Ê„∑§ ‚¥’¥œ ¬˝’¥œ (CRM) «UÊ◊ÁS≈U∑§ flÊÚß‚
(661)
Day and Date of Examination :
(¬⁄UˡÊÊ ∑§Ê ÁŒŸ fl ÁŒŸÊ¥∑§)
Signature of Invigilators :
(ÁŸ⁄UˡÊ∑§Ê¥ ∑§ „SÃÊˇÊ⁄U) 1.

2.

General Instructions :
1. Candidate must write his/her Roll Number on the first page of the Question Paper.
2. Please check the Question Paper to verify that the total pages and total number of questions
contained in the Question Paper are the same as those printed on the top of the first page. Also
check to see that the questions are in sequential order.
3. For the Objective type questions, you have to choose any one of the four alternatives given in the
question, i.e. (A), (B), (C) and (D) and indicate your correct answer in the Answer-Book given to you.
4. Making any identification mark in the Answer-Book or writing Roll Number anywhere other than
the specified places will lead to disqualification of the candidate.
5. Answers for all questions, including Matching, True or False, Fill in the blanks, etc., are to be given
in the Answer-Book only.
6. Write your Question Paper Code No. 68/ACV/O-A on the Answer-Book.
7. In case of any doubt or confusion in the question paper, the English Version will prevail.
‚Ê◊Êãÿ •ŸÈŒ‡Ê —
1. ¬⁄UˡÊÊÕ˸ ¬˝‡Ÿ-¬òÊ ∑§ §¬„‹ ¬Îc∆U ¬⁄U •¬ŸÊ •ŸÈ∑˝§◊Ê¥∑§ •fl‡ÿU Á‹π¥–
2. ∑Χ¬ÿÊ ¬˝‡Ÿ-¬òÊ ∑§Ê ¡ÊÚ°ø ‹¥ Á∑§ ¬˝‡Ÿ-¬òÊ ∑§ ∑ȧ‹ ¬Îc∆UÊ¥ ÃÕÊ ¬˝‡ŸÊ¥ ∑§Ë ©ÃŸË „Ë ‚¥ÅUÿÊ „Ò Á¡ÃŸË ¬˝Õ◊ ¬Îc∆ ∑ §‚’‚ ™§¬⁄U
¿U¬Ë „Ò– ß‚ ’Êà ∑§Ë ¡ÊÚ°ø ÷Ë ∑§⁄U ‹¥ Á∑§ ¬˝‡Ÿ ∑˝ Á◊∑§ UM§¬ ◊¥ „Ò¥–
3. § flSÃÈÁŸc∆U ¬˝‡ŸÊ¥ ◊¥ •Ê¬∑§Ê øÊ⁄U Áfl∑§À¬Ê¥ (A), (B), (C) ÃÕÊ (D) ◊¥ ‚ ∑§Ê߸ ∞∑§ ©ûÊ⁄U øÈŸŸÊ „Ò ÃÕÊ ŒË ªß¸ ©ûÊ⁄U-¬ÈÁSÃ∑§Ê ◊¥
•Ê¬ ‚„Ë ©ûÊ⁄U Á‹Áπ∞–
4. § ©ûÊ⁄U-¬ÈÁSUÃ∑§Ê ◊¥ ¬„øÊŸ-Áøq ’ŸÊŸ •ÕflÊ ÁŸÁŒ¸c≈U SÕÊŸÊ¥ ∑§§•ÁÃÁ⁄UÄà ∑§„Ë¥ ÷Ë •ŸÈ∑˝§◊Ê¥∑§ Á‹πŸ ¬⁄U ¬⁄UˡÊÊÕ˸ ∑§Ê •ÿÊÇÿ
∆U„⁄UÊÿÊ ¡ÊÿªÊ–
5. Á◊‹ÊŸ ∑§⁄UŸÊ, ‚„Ë •ÕflÊ $ª‹Ã, Á⁄UÄà SÕÊŸ ÷⁄UŸÊ, •ÊÁŒ ‚Á„à ‚÷Ë ¬˝‡ŸÊ¥ ∑§ ©ûÊ⁄U, ©ûÊ⁄U-¬ÈÁSÃ∑§Ê ◊¥ „Ë Á‹π¥–
6. •¬ŸË ©ûÊ⁄U-¬ÈÁSUÃ∑§Ê ¬⁄U ¬˝‡Ÿ-¬òÊ ∑§Ê ∑§Ê«U Ÿ¥. 68/ACV/O-A Á‹π¥–
7. ¬˝‡Ÿ¬òÊ ◊¥ Á∑§‚Ë ÷Ë ¬˝∑§Ê⁄U ∑§ ‚¥Œ„ •ÕflÊ ŒÈÁflœÊ ∑§Ë ÁSÕÁà ◊¥ •¥ª˝¡Ë •ŸÈflÊŒ „Ë ◊Êãÿ „ÊªÊ–
68/ACV/O-661-A ] 1 [ Contd...

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
DOMESTIC VOICE
ª˝Ê„∑§ ‚¥’¥œ ¬˝’¥œ (CRM) «UÊ◊ÁS≈U∑§ flÊÚß‚
(661)
Time : 1½ Hours ] [ Maximum Marks : 30
‚◊ÿ — 1½ ÉÊá≈U ] [ ¬ÍáÊÊZ∑§ — 30
Note : (i) All questions are compulsory.
(ii) Marks are given against each question.
(iii) Questions 1 to 6 are Multiple-choice Questions. Choose the correct alternative from
(A), (B), (C) and (D) and write it in the answer book.
‚ÍøŸÊ — (i) ‚÷Ë ¬˝‡Ÿ •ÁŸflÊÿ¸ „Ò¥–
(ii) ¬˝àÿ∑§ ¬˝‡Ÿ ∑§ •¥∑§ ©‚∑§ ‚Ê◊Ÿ ÁŒ∞ ª∞ „Ò¥–
(iii) ¬˝‡Ÿ ‚¥ÅÿÊ 1 ‚ 6 Ã∑§ ’„ÈÁfl∑§À¬Ëÿ ¬˝‡Ÿ „Ò¥– Áfl∑§À¬Ê¥ (A), (B), (C) ∞fl¥ (D) ◊¥ ‚ ‚„Ë Áfl∑§À¬ øÈŸ∑§⁄U
ß‚ ©ûÊ⁄-¬ÈÁSÃ∑§Ê ◊¥ Á‹π¥–
(1) Answers of all questions are to be given in the Answer-Book given to you.
‚÷Ë ¬˝‡ŸÊ¥ ∑§ ©ûÊ⁄U •Ê¬∑§Ê ŒË ªß¸ ©ûÊ⁄U-¬ÈÁSÃ∑§Ê ◊¥ „Ë Á‹π¥–
(2) 15 minutes time has been allotted to read this question paper. The question paper will be
distributed at 2:15 p.m. From 2:15 p.m. to 2:30 p.m., the students will read the question paper
only and will not write any answer on the Answer-Book during this period.
ß‚ ¬˝‡Ÿ-¬òÊ ∑§Ê ¬…∏Ÿ ∑§ Á‹∞ 15 Á◊Ÿ≈U ∑§Ê ‚◊ÿ ÁŒÿÊ ªÿÊ „Ò– ¬˝‡Ÿ-¬òÊ ∑§Ê ÁflÃ⁄UáÊ ŒÊ¬„⁄U ◊¥ 2:15 ’¡ Á∑§ÿÊ ¡Ê∞ªÊ–
ŒÊ¬„⁄U 2:15 ’¡ ‚ 2:30 ’¡ Ã∑§ ¿UÊòÊ ∑§fl‹ ¬˝‡Ÿ-¬òÊ ∑§Ê ¬…∏¥ª •ÊÒ⁄U ß‚ •flÁœ ∑§ ŒÊÒ⁄UÊŸ fl ©ûÊ⁄U-¬ÈÁSÃ∑§Ê ¬⁄U ∑§Ê߸
©ûÊ⁄U Ÿ„Ë¥ Á‹π¥ª–

Choose the correct answer for questions 1 to 6.
¬˝‡Ÿ 1 ‚ ‹∑§⁄U 6 Ã∑§ ‚„Ë ©ûÊ⁄U øÈÁŸ∞–
1. Identify the odd one out. ½
(A) AVG (B) HDD (C) CPU (D) ROM
ߟ◊¥ ‚ ÄÿÊ •‹ª „Ò ©‚ ¬„øÊÁŸ∞–
(A) (AVG) ∞ flË ¡Ë (B) (HDD) ∞ø «UË «UË (C) (CPU) ‚Ë ¬Ë ÿÍ (D) (ROM) ⁄UÊÚ◊

2. Biometrics is a __________ device. ½
(A) Memory (B) Output
(C) Input (D) None of the above
’ÊÿÊ◊Á≈˛UÄ‚ ∞∑§ __________ ©¬∑§⁄UáÊ „Ò–
(A) ◊◊Ê⁄UË (B) •Ê©≈U¬È≈U
(C) ߟ¬È≈U (D) ©¬⁄UÊÄà ◊¥ ‚ ∑§Ê߸ Ÿ„Ë¥

68/ACV/O-661-A ] 2 [ Contd...

3. Most of the people __________ to cope up the stress of work. ½
(A) Smoke cigars (B) Listen to music
(C) Sleeping for 10-12 hours (D) Use drugs to relax
•Áœ∑§Ê¥‡Ê ‹Êª ∑§Êÿ¸ ∑§Ê ßÊfl ŒÍ⁄U ∑§⁄UŸ ∑§ Á‹∞ __________ „Ò¥–
(A) Á‚ª⁄U≈U ¬ËÃ (B) ‚¥ªËà ‚ÈŸÃ
(C) 10-12 ÉÊ¥≈U Ã∑§ ‚ÊÃ (D) «˛UÇ‚ ‹Ã

4. The best way to manage anger is __________. ½
(A) Practicing relaxation exercises
(B) Slowly count to ten
(C) Focusing physical sensation of anger
(D) All of the above
∑˝§Êœ ∑§Ê ¬˝’¥ÁœÃ ∑§⁄UŸ ∑§Ê ‚fl¸üÊc∆U Ã⁄UË∑§Ê __________ „Ò–
(A) •Ê⁄UÊ◊ ŒÊÿ∑§ √ÿÊÿÊ◊ ∑§⁄UŸÊ
(B) œË⁄U œË⁄U 10 Ã∑§ ÁªŸŸÊ
(C) ∑˝§Êœ ∑§Ë ‡ÊÊ⁄UËÁ⁄U∑§ ‚¥flŒŸÊ ∑§Ê ¬„øÊŸŸÊ
(D) ©¬⁄UÊÄà ‚÷Ë

5. While communicating with each other people should focus on __________. ½
(A) Singing (B) Dancing (C) Acting (D) Pronunciation
∞∑§ ŒÍ‚⁄U ‚ ‚¥flÊŒ ∑§⁄UÃ ‚◊ÿ ‹ÊªÊ¥ ∑§Ê __________ ¬⁄ äÿÊŸ ∑¥§ÁŒ˝Ã ∑§⁄UŸÊ øÊÁ„∞–
(A) ªËà ªÊŸ (B) ŸÎàÿ ∑§⁄UŸ (C) •Á÷Ÿÿ ∑§⁄UŸ (D) ’Ê‹Ÿ ∑§ Ã⁄UË∑§

6. The leader of the team should be : ½
(A) A good listener and fair person
(B) A motivator and empowers the team members
(C) A strategic thinker and exchanges information
(D) A good listener, motivator, strategic thinker, fair and professional person.
≈UË◊ ∑§Ê ŸÃÊ ßŸ◊¥ ‚ ∑Ò§‚Ê „ÊŸÊ øÊÁ„∞?
(A) ∞∑§ •ë¿UÊ üÊÊÃÊ •ÊÒ⁄U ∞∑§ ÁŸc¬ˇÊ √ÿÁÄÃ
(B) ≈UË◊ ∑§ ‚ŒSÿÊ¥ ∑§Ê ‚‡ÊÄà ’ŸÊ∞ •ÊÒ⁄U ©ã„¥ ¬˝Êà‚ÊÁ„à ∑§⁄U
(C) ‚ÍøŸÊ ∑§Ê •ÊŒÊŸ ¬˝ŒÊŸ ∑§⁄U •ÊÒ⁄U ⁄UáÊŸËÁÃ∑§ ‚Êø flÊ‹Ê √ÿÁÄÃ
(D) ∞∑§ •ë¿UÊ üÊÊÃÊ, ¬˝Êà‚Ê„∑§, ⁄UáÊŸËÁÃ∑§Ê⁄U, ÁŸc¬ˇÊ •ÊÒ⁄U √ÿÊfl‚ÊÁÿ∑§ √ÿÁÄÃ

68/ACV/O-661-A ] 3 [ Contd...

7. Name any two ways to modulate the voice of a person. 1
∞∑§ √ÿÁÄà ∑§Ë •ÊflÊ¡ ∑§Ê ◊ÊÚ«UKÍ‹≈U ∑§⁄UŸ ∑§ Á∑§ã„Ë¥ ŒÊ Ã⁄UË∑§Ê¥ ∑§Ê ŸÊ◊ Á‹Áπ∞–

8. State any two principles of listening. 1
‚ÈŸŸ ∑§ ŒÊ Á‚hʥà Á‹Áπ∞–

9. If you have to improve your personality, write any two areas that needs to be updated for 1
yourself.
ÿÁŒ •Ê¬∑§Ê •¬Ÿ √ÿÁÄÃàfl ∑§Ê ’„Ã⁄U ’ŸÊŸÊ „Ò ÃÊ fl ∑§ÊÒŸ-‚ ŒÊ ˇÊòÊ „Ò¥ Á¡Ÿ◊¥ •Ê¬∑§Ê, Sflÿ¥ ∑§Ê •¬«U≈U ∑§⁄UŸÊ „ÊªÊ?

10. What are the measuring unit of computer memory ? 1
∑§êåÿÍ≈U⁄U ◊◊Ê⁄UË ∑§Ê ◊ʬŸ ∑§Ë ß∑§Ê߸ ÄÿÊ „Ò?

11. Write any two areas where written communication is important. 1
flÊ ∑§ÊÒŸ-‚ ŒÊ ˇÊòÊ „Ò¥ Á¡Ÿ◊¥ Á‹Áπà ‚¥flÊŒ ◊„ûfl¬Íáʸ „Ò¥?

12. People often visit the shops where they are taken care of. Write any two ways of how to take 1
care of customers.
‹Êª •Ä‚⁄U ©‚Ë ŒÈ∑§ÊŸ ¬⁄U ¡ÊÃ „Ò¥ ¡„Ê° ©Ÿ∑§Ë ∑Ò§ÿ⁄U ∑§Ë ¡ÊÃË „Ò– ª˝Ê„∑§Ê¥ ∑§Ë ∑Ò§‚ ∑§ÿ⁄U ∑§⁄UŸË øÊÁ„∞ ß‚∑§ ∑§Ê߸ ŒÊ
Ã⁄UË∑§ Á‹π¥–

13. Which type of team would be formed in case of crucial times when team members can be 1
moved within the department to fill in any requirements as their jobs are interrelated ?
∞‚ ∑§Á∆UŸ ‚◊ÿ ◊¥, ¡’ ≈UË◊ ∑§ ‚ŒSÿÊ¥ ∑§Ê ∞∑§ Áfl÷ʪ ‚ ŒÍ‚⁄U Áfl÷ʪ ◊¥ ÷¡Ê ¡Ê ‚∑§ ÄÿÊ¥Á∑§ ©Ÿ∑§ ∑§Êÿ¸ •Ê¬‚
◊¥ ‚¥’¥ÁœÃ „Ò¥, Á∑§‚ Ã⁄U„ ∑§Ë ≈UË◊ ’ŸÊŸË øÊÁ„∞?

14. Rewrite the sentence using present perfect tense. 1
Mira is already working on a presentation slide.
ß‚ flÊÄÿ ∑§Ê ¬˝¡¥≈U ¬⁄U»§Ä≈U ≈¥¥‚ ◊¥ ŒÊ’Ê⁄UÊ Á‹Áπ∞–
Mira is already working on a presentation slide.

15. If you have to improve your personality, what are the major areas that you will works to 2
improve upon ?
ÿÁŒ •Ê¬∑§Ê •¬ŸÊ √ÿÁÄÃàfl ’„Ã⁄U ’ŸÊŸÊ „Ò ÃÊ •Ê¬∑§Ê Á∑§Ÿ ◊ÈÅÿ ˇÊòÊÊ¥ ◊¥ ∑§Êÿ¸ ∑§⁄UŸÊ „ÊªÊ?

68/ACV/O-661-A ] 4 [ Contd...

16. Explain the importance of teamwork with respect to increase in productivity of an 2
organisation.

Á∑§‚Ë ‚¥ª∆UŸ ∑§Ë ©à¬ÊŒ∑§ÃÊ ’…∏ÊŸ ∑§ ‚¥Œ÷¸ ◊¥ ≈UË◊fl∑¸§ ∑§ ◊„ûfl ∑§Ê fláʸŸ ∑§ËÁ¡∞–

17. Why Anger management is important and what are its side effects on your body. write 2
(any two)

∑˝§Êœ ¬˝’¥œŸ ÄÿÊ¥ ◊„ûfl¬Íáʸ „Ò •ÊÒ⁄U •Ê¬∑§ ‡Ê⁄UË⁄U ¬⁄U ß‚∑§ ÄÿÊ ‚Êß«U ß»§Ä≈U „ÊÃ „Ò¥? Á∑§ã„Ë ŒÊ ∑§ ’Ê⁄U ◊¥ Á‹Áπ∞–

18. Identify the extension of the software and write its name. 2

ߟ ‚ÊÚç≈flÿ⁄U ∞Ä‚≈¥U‡ÊŸ ‚ ‚ÊÚç≈Uflÿ⁄U ∑§Ê ¬„øÊŸ¥ •ÊÒ⁄U ©‚∑§Ê ŸÊ◊ Á‹π¥–
(a) .xlsx (b) .docx (c) .mdb (d) .txt

19. Explain briefly about the Share and Windows Defender features of Windows 10 operating 2
system.

Áfl¥«UÊ¡ 10 •ÊÚ¬⁄UÁ≈¥Uª Á‚S≈U◊ ∑§ ‡Êÿ⁄U •ÊÒ⁄U Áfl¥«UÊ¡ «U»¥§«U⁄U »§Ëø⁄U ∑§ ’Ê⁄U ◊¥ ‚¥ÁˇÊåà Áflfl⁄UáÊ ŒËÁ¡∞–

20. Identify and write the type of address for the following. 2

ÁŸêŸ ∑§ Á‹∞ ∞«˛U‚ ∑§Ê ¬˝∑§Ê⁄U Á‹Áπ∞
(a) https://www.nios.ac.in/about-us/vision-mission.aspx
(b) 192.168.0.2

21. Two people Suresh and Keerat are friends. Keerat is an organized person and has cleared ½+1
typing test. He has created separated folders like Electricity bill, Phone bill etc. and files the
papers in those files regularly. On the other hand Suresh is a singer and artists. He also
possesses good written and oral communication skills.
(a) What type of job is suitable for Keerat ? Justify.
(b) Who is the best person for Blog writing and why ?

‚È⁄U‡Ê •ÊÒ⁄U ∑§Ë⁄Uà ŸÊ◊ ∑§ ŒÊ √ÿÁÄà •Ê¬‚ ◊¥ Á◊òÊ „Ò¥– ∑§Ë⁄Uà ∞∑§ √ÿflÁSÕà √ÿÁÄà „Ò •ÊÒ⁄U ©‚Ÿ ≈UÊßÁ¬¥ª ≈US≈U ¬Ê‚
∑§⁄U Á‹ÿÊ „Ò– ©‚Ÿ Á’¡‹Ë ∑§ Á’‹, »§ÊŸ Á’‹ •ÊÁŒ ∑§ Á‹∞ •‹ª •‹ª »§ÊÀ«U⁄U ’ŸÊ ⁄Uπ „Ò¥ •ÊÒ⁄U ÁŸÿÁ◊à M§¬
‚ ߟ◊¥ ¬¬⁄U »§Êß‹ ∑§⁄U∑§ ⁄UπÃÊ „Ò– ¬⁄U ŒÍ‚⁄UË Ã⁄U»§ ‚È⁄U‡Ê ∞∑§ Á‚¥ª⁄U •Ê⁄U ∑§‹Ê∑§Ê⁄U „Ò– ©‚◊¥ •ë¿UË ’Ê‹Ÿ •ÊÒ⁄U
Á‹πŸ ∑§Ë ˇÊ◊ÃÊ „Ò–
(a) ∑§Ë⁄Uà ∑§ Á‹∞ Á∑§‚ ¬˝∑§Ê⁄U ∑§Ê ¡ÊÚ’ ©¬ÿÈÄà „Ò? ß‚ ¡S≈UË»§Ê߸ ∑§ËÁ¡∞–
(b) é‹ÊÚª Á‹πŸ ∑§ Á‹∞ ∑§ÊÒŸ üÊc∆U √ÿÁÄà „Ò?

68/ACV/O-661-A ] 5 [ Contd...

22. 5G networks are cellular networks, in which the service area is divided into small geographical ½+1
areas called cells. All 5G wireless devices in a cell communicate by radio waves with a
cellular base station via fixed antennas, over frequency channels assigned by the base station.

The base stations, termed nodes, are connected to switching centers in the telephone network
and routers for Internet access by high-bandwidth optical fiber or wireless backhaul
connections. As in other cellular networks, a mobile device moving from one cell to another

is automatically handed off seamlessly. 5G is expected to support up to a million devices per
square kilometer.

Speed of 5G will range from around 50 Mbps to 1000 Mbps (1Gbps) depending on the RF
channel and BS load. The fastest 5G speeds would be in the mm Wave bands and can reach

4 Gbit/s with carrier aggregation and MIMO. 5G uses adaptive modulation and coding
scheme to keep the bit error rate extremely low. Whenever the error rate crosses a (very low)
threshold the transmitter will switch to a lower MCS, which will be less error-prone. This

way speed is sacrificed to ensure an almost zero error rate.

Answer the following questions.

(1) What is the synonym of 5G ? ½

(2) What is the mode of communication of 5G ? ½

(3) How many Mbps is equivalent to 1 Gbps ? ½

(4) Write the meaning of the word seamlessly. ½

(5) Rewrite the sentence in future tense. 1

“5G is expected to support upto a million devices per square kilometer.”

(6) Find out two words from the paragraph which are opposite to each other. 1

68/ACV/O-661-A ] 6 [ Contd...

5G Ÿ≈Ufl∑¸§ ‚ÀÿÈ‹⁄U Ÿ≈Ufl∑¸§ „Ò Á¡Ÿ◊¥ ‚Áfl¸‚ ∞Á⁄UÿÊ ¿UÊ≈U ¿UÊ≈U ÷ÊÒªÊÁ‹∑§ ˇÊòÊÊ¥ ◊¥ Áfl÷ÊÁ¡Ã „ÊÃ „Ò¥ Á¡ã„¥ ‚ÒÀ‚ ∑§„Ê

¡ÊÃÊ „Ò– ‚Ò‹ ∑§ •¥Ãª¸Ã •ÊŸ flÊ‹ ‚÷Ë 5G flÊÿ⁄U‹Ò‚ ©¬∑§⁄UáÊ ⁄UÁ«UÿÊ Ã⁄UªÊ¥ ∑§ mÊ⁄UÊ ∞∑§ ‚ÒÀÿÈ‹⁄U ’‚ S≈U‡ÊŸ ∑§
‚ÊÕ ‚¥øÊ⁄U ∑§⁄UÃ „Ò¥ ¡Ê ’‚ S≈U‡ÊŸ ∑§ mÊ⁄UÊ ÁŸœÊ¸Á⁄Uà »˝§ËÄfl¥‚Ë øÒŸ‹Ê¥ ¬⁄U Á»§ÄS«U ∞ã≈UËŸÊ•Ê¥ ∑§ mÊ⁄UÊ ‚¥÷fl „ÊÃÊ „Ò– ’‚
S≈U‡ÊŸÊ¥ ∑§Ê ŸÊ«U ∑§„Ê ¡ÊÃÊ „Ò •ÊÒ⁄U ÿ „Ê߸ ’Ò¥«UÁfl«˜UÕ flÊ‹ •ÊÚÁå≈U∑§‹ »§Êß’⁄U ÿÊ flÊÿ⁄U‹Ò‚ ∑§ŸćʟÊ¥ mÊ⁄UÊ ≈U‹Ë»§ÊŸ
Ÿ≈Ufl∑§ÊZ ∑§ ÁSflÁø¥ª ‚¥≈U⁄UÊ¥ ‚ ÃÕÊ ß¥≈U⁄UŸ≈U ∞Ä‚‚ ∑§ Á‹∞ ⁄UÊ©≈U⁄UÊ¥ ‚ ∑§ŸÄ≈U«U „ÊÃ „Ò¥– •ãÿ ‚ÒÀÿÈ‹⁄U Ÿ≈Ufl∑§ÊZ ∑§Ë
Ã⁄U„, Á’ŸÊ Á∑§‚Ë ’ÊœÊ ∑§ ∞∑§ ◊Ê’Ê߸‹ Á«UflÊß‚ ¡Ê ∞∑§ ‚Ò‹ ‚ ŒÍ‚⁄U Ã∑§ ◊Ífl „Ê ⁄U„Ê „Ò, •ÊÚ≈UÊ◊ÒÁ≈U∑§ M§¬ ‚ ŒÍ‚⁄U ‚
∑§ŸÄ≈U „Ê ¡ÊÃÊ „Ò– 5G ‚ ©ê◊ËŒ ‹ªÊ߸ ¡ÊÃ „Ò¥ Á∑§ ∞∑§ ¬˝ÁÃflª¸ Á∑§‹Ê-◊Ë≈U⁄U ˇÊòÊ ◊¥ •ÊŸ flÊ‹ ‹ÊπÊ¥ ◊Ê’Êß‹
©¬∑§⁄UáÊÊ¥ ∑§Ê ‚¬Ê≈¸U ∑§⁄U¥–

5G ∑§Ë S¬Ë«U 50 Mbps ‚ 1000 Mbps (1Gbps) Ã∑§ „Ê ‚∑§ÃË „Ò ¡Ê RF øÒŸ‹ •ÊÒ⁄U BS ‹Ê«U ¬⁄U ÁŸ÷¸⁄U „ÊÃË

„Ò– ‚’‚ Ã¡ 5G S¬Ë« mm flfl ’Ò¥«U ◊¥ „ÊªË •ÊÒ⁄U ÿ„ 4 Gbit ¬˝Áà ‚∑¥§«U Ã∑§ ¬„È°ø ‚∑§ÃË „Ò– 5G Á’≈ ∞⁄U⁄U ⁄U≈U
∑§Ê ∑§◊ ⁄UπŸ ∑§ Á‹∞ ∞«UÁå≈Ufl ◊ÊÚ«UKÍ‹‡ÊŸ •ÊÒ⁄U ∑§ÊÁ«¥Uª S∑§Ë◊ ∑§Ê ¬˝ÿÊª ∑§⁄UÃÊ „Ò– ¡’ ÷Ë ∞⁄U⁄U ⁄U≈U ãÿÍŸÃ◊ SÃ⁄U ∑§Ê
¬Ê⁄U ∑§⁄UÃË „Ò, Ã’ ≈˛UÊ¥‚◊Ë≈U⁄U ∞∑§ ÁŸø‹ MCS ¬⁄U ÁSflø ∑§⁄U ¡ÊÃÊ „Ò Á¡‚◊¥ ∞⁄U⁄U ∑§Ë ‚¥÷ÊflŸÊ ∑§◊ „Ê– ß‚ ¬˝∑§Ê⁄U
‡ÊÍãÿ ∞⁄U⁄U S≈U¡ ∑§Ê ¬ÊŸ ∑§ Á‹∞ S¬Ë«U ∑§Ë ’Á‹ ŒË ¡ÊÃË „Ò–U
ÁŸêŸÁ‹Áπà ¬˝‡ŸÊ¥ ∑§Ê ©ûÊ⁄U ŒËÁ¡∞–

(1) 5G ∑§Ê ‚◊ÊŸÊÕ˸ ‡ÊéŒ ÄÿÊ „Ò?

(2) 5G ∑§Ê ‚¥øÊ⁄U ◊Êäÿ◊ ÄÿÊ „Ò?

(3) Á∑§ÃŸ Mbps ’⁄UÊ’⁄U 1 Gbps „ÊÃ „Ò¥?

(4) ““Á’ŸÊ Á∑§‚Ë ’ʜʔ” ∑§Ê •Õ¸ ‚¥øÊ⁄U ◊¥ ÄÿÊ „ÊÃÊ „Ò?

(5) ß‚ flÊÄÿ ∑§Ê ÷Áflcÿ∑§Ê‹ (future tense) ◊¥ Á‹Áπ∞–
“5G is expected to support upto a million devices per square kilometer.”

(6) ß‚ ¬Ò⁄Uʪ˝Ê»§ ◊¥ ‚ ŒÊ ‡ÊéŒ ∞‚ ¿UÊ°≈¥U ¡Ê ∞∑§ ŒÍ‚⁄U ∑§ Áfl¬⁄UËÃÊÕ¸∑§ „Ê¥–

-oOo-

68/ACV/O-661-A ] 7 [ Contd...