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PART- 'A' (Elements of Business)
(Which department keep the record of letter in a business
organisation?)
(A) i= O;ogkj foHkkx (Co-despondence)
(B) Ø; foHkkx (Purchaser Department)
(C) ;kstuk foHkkx (Planning Department)
(D) iSafdax foHkkx (Packing Department)
(Principle of office of organisation is ...........?)
(A) mís'; dk fl)kUr (Principle of objective)
(B) yksp dk fl)kUr (Principle of flexibility)
(C) leUo; dk fl)kUr (Principle of Co-Ordination)
(D) buesa lHkh (All of these)
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(How many words are there in origin of office?)
(A) 02 (B) 03 (C) 04 (D) 05
(Which one is not a function of business office?)
(A) i= izkIr djuk (To receive a letter)
(B) i= izs"k.k (To sent a letter)
(C) uLrhdj.k (Filing)
(D) fu.kZ;u (To make decision)
(Who invented Card Indexing?)
(A) ,cs jksft;j (Abe Rosier) (B) xsszl (Grace)
(C) gsujh QksMZ (Henry Ford) (D) xzkge csy (Graham Bell)
(The oldest method of duplicating is )
(A) ftysfVu iz.kkyh (Gelatin Method)
(B) yhFkksxzkQ iz.kkyh (Lithograph Method)
(C) LVsfUly iz.kkyh (Stencil Method)
(D) vkWQlsV iz.kkyh (Offset Method)
(Inward letters of generally received by .............. ?)
(A) Mkd }kjk (By post) (B) pijklh }kjk (By peon)
(C) dksfj;j }kjk (By Courier) (D) buesa lHkh (All of these)
(What are the objects of Filing?)
(A) U;k;ky; esa iz.kke ds fy, (Proof for court)
(B) i=ksa dh lqj{kk ds fy, (Safety of letter)
(C) oS/kkfud vko';drk (Judicial need)
(D) buesa lHkh (All of these)
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(Main file of shannon file is .................. ?)
(A) vyekjh (Almirah) (B) rkj (Wire)
(C) lUnqduqek isVh (Box) (D) eksVs dkxt@n¶rh (Thick paper)
(Which Indexing method is adopted to find on which pages the letters
sent on different dates were copied?)
(A) lk/kkj.k vuqØekf.kdk (Simple Indexing)
(B) dkMZ vuqØekf.kdk (Card Indexing)
(C) pØh; vuqØekf.kdk (Wheel Indexing)
(D) J`a[kyk vuqØekf.kdk (Cross Indiexing)
(Name card Guide Card and Absent card are essential material of
which indexing method?)
(A) LojkRed vuqØekf.kdk (Vowel Indexing)
(B) J`a[kyk vuqØekf.kdk (Cross Indexing)
(C) dkMZ vuqØekf.kdk (Card Indexing)
(D) [kqyh dkMZ vuqØekf.kdk (Visible card Indexing)
(Benefits of coping ..............?)
(A) foØ; ds 'krksZa eas lqfo/kk (Convenience in term of sale)
(B) vkWMZj ek¡xus eas lqfo/kk (Convenience to place orders)
(C) fooknksa dks fuiVkus eas lqfo/kk (Convenience to settling disputes )
(D) buesa lHkh (All of these)
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(Which of the following is the oldest easiest and cheapest copy to get
a copying?)
(A) gkFk ls izfrfyfi (Copying by hand)
(B) nkc ;a= (Press machine)
(C) dkcZu isij }kjk (Carbon paper)
(D) 'kq"d eqnz.k (Zerography)
(Folder is used in?)
(A) [kM+h Qkby (Vertical file)
(B) VSax okyh Qkby (Tag file)
(C) 'kSuu Qkby (Shannon File)
(D) lUnqdokyh QkbZy (Box file)
(Coping by rotary machine is useful for?)
(A) QqVdj O;kikfj;ksa ds fy, (For Retailers)
(B) NksVs O;kikfj;ksa ds fy, (For Small traders)
(C) cM+s O;kikfj;ksa ds fy, (For Big traders )
(D) xzkgdksa ds fy, (Customers)
(In how many parts commercial banks can be divided?)
(A) 02 (B) 03 (C) 04 (D) 05
(In which years banks were nationalized for the first time?)
(A) 1979 (B) 1959 (C) 1969 (D) 1949
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(In how much time a post office saving account is considered in
corporate?)
(A) rhu o"kZ (Three years) (B) ik¡p o"kZ (Five years)
(C) lkr o"kZ (Seven years) (D) nl o"kZ (Ten years)
(Which bank provides long term loan to industries?)
(A) O;kikfjd cSad (Commercial Bank)
(B) cpr cSad (Saving Bank)
(C) vkS|ksfxd cSad (Industrial Bank)
(D) lgdkjh cSad (Co-Operative Bank)
(When was India Vikas Patra Yojna with drawn?)
(A) 1988 (B) 1999 (C) 2001 (D) 1990
(What is he minimum amount to be deposited in post office saving
account?)
(A) 100 :i;k (Rs. 100) (B) 50 :i;k (Rs. 50)
(C) 30 :i;k (Rs. 30) (D) 20 :i;k (Rs. 20)
(Highest rate of interest is provided on which Account?)
(A) pkyw [kkrk (Current Account)
(B) cpr [kkrk (Saving Account)
(C) LFkk;h tek [kkrs (Fixed Deposited Account)
(D) vkoŸkhZ tek [kkrk (Recurring Deposited)
(Quality of an ideal coping is?)
(A) ferO;f;rk (Economical) (B) ljyrk (Simple)
(C) lR; izfr (True copy) (D) buesa ls lHkh (All of these)
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(The central point of whole business concern is?)
(A) foi.ku izcU/k (Marketing management)
(B) lsokoxhZ; izcU/k (Personal management)
(C) mRiknd izcU/k (Production management)
(D) dk;kZy; izcU/k (Office management)
(Maximum number of copies mode at a time by Rotary Machine?)
(A) 500 (B) 150 (C) 50 (D) 35
("Office is as important to a business what the main spring to a
watch"- Who said this?)
(A) fMDlh (Dixy) (B) gsujh QksMZ (Henry Ford)
(C) Qs;ksy (Feyol) (D) ts0lh cgy (J. C. Behl)
(Which filing method is suitable for a teacher?)
(A) n¶rh Qkby (Cardboard file)
(B) QksYMj Qkby (Folder file)
(C) 'kydksa okyh Qkby (Arch file)
(D) 'kSuu Qkby (Shannon file)
(Which one is a characteristic of an ideal letter?)
(A) Li"Vrk (Clarity) (B) LoPNrk (Neatness)
(C) laf{kIr (Short) (D) buesa lHkh (All of these)
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(Which is suitable?)
(A) gSDVksxzkQ (Hectograph) (B) yhFkksxzkQ (Lithrograph)
(C) LVsfUly (Stencil) (D) jksVjh (Rotary)
(In first nationalization of banks what was minimum deposit
amount?)
(A) 50 djksM+ :i;s (Rs. 50 Crore)
(B) 50 djksM+ ls vf/kd (More than Rs, 50 Crore)
(C) 30 djksM+ :i;s (Rs, 30 Crore)
(D) 100 djksM+ :i;s (Rs. 100 Crore)
(When a post office order to another post office to pay amount to any
person is called?)
(A) euh vkWMZj (Money Order) (B) iksLVy vkWMZj (Potal order)
(C) chek (Insurance) (D) iklZy (Parcel)
(Granting loan is .......... function of Bank?)
(A) izkFkfed (Primary) (B) f}rh;d (Secondary)
(C) lkekftd (Social) (D) buesa ls dksbZ ugha (None of these)
(Which of the following is not a departmental wok in business?)
(A) Ø;&foØ; (Purchase & sale)
(B) efUnj eas iwtk djuk (Worship in temple)
(C) ;kstuk (Planning)
(D) ys[kk&tks[kk (Accounting)
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(What is the purpose of Index?)
(A) i=ksa dks ljyrk ls <aw<+uk (Easy to find letter)
(B) xzkgdkas dh tkudkfj;ks¡ (For customers information)
(C) deZpkfj;ksa dh tkudkfj;k¡ (Employees information)
(D) buesa lHkh (All of these)
(Cheque is a written order instrument?)
(A) 'kŸkZ lfgr (Conditional)
(B) 'kŸkZ jfgr (Unconditional)
(C) mi;qZDr nksuksa (Both (A) and (B))
(D) buesa ls dksbZ ugha (None of these)
(Damaged cheque is called?)
(A) dksjk psd (Blank)
(B) js[kkafdr psd (Crossed cheque)
(C) fod`r psd (Mutilated cheques)
(D) buesa ls dksbZ ugha (None of these)
(Bank Draft is a ...... )
(A) fu[kZ i= (Quotation Letter) (B) vkns'k i= (Order Letter)
(C) nksuksa (Both (A) & (B)) (D) buesa ls dksbZ ugha (None of these)
(How many days are allowed as days of grace for payment of a bill?)
(A) 02 (B) 03 (C) 04 (D) 01
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(In which machine analogy watch is instated to count copies?)
(A) gSDVksxzkQ (Hectograph) (B) jksVjh MqIyhdsVj (Rotary Duplicator)
(C) LVasfUly (Stencil) (D) yhFkksxzkQ (Lithograph)
(While travelling, it is convenient to keep with?)
(A) okgd psd (Bearer Cheque)
(B) js[kkafdr psd (Crossed Cheque)
(C) cSad Mªk¶V (Bank Draft)
(D) ;k=h psd (Traveller's Cheque)
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PART- 'A' (Elements of Business)
(Answer with five sentences)
(Answer any five question)
(Define business office?)
(Write any two difficulty in the absence of indexing?)
(What is a cross indexing?)
(What is Zerography?)
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(What do you understand by Bank Draft?)
(What is Allonge?)
(What is the effect of crossing of cheque?)
(Answer any five question):-
(Write three differences between inland and foreign bill?)
(What od you meant by Quotation Letter?)
(Give the name of four nationalised bank?)
(Write the features of an ideal system of filing?)
(Define "Principle of objective" of business organization?)
(Define Negotiable instruments name any two negotiable
instruments?)
(What is peon book and what is its need in business?)
(Answer any three question) :-
(Explain the merits and demerits of hand coping method?)
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(What are the things to be kept in mind for setting up a business
office?)
(Describe the main functions of commercial Bank?)
(Explain characteristics of valid endersement?)
(State the differences between Bank draft and cheque?)