NBSE Class 10 Question Paper 2022 Retail

Total number of printed pages : 2 NB-T/R(V)/1 2022 Retail (Vocational) Total marks : 50 Time : 2 hours General instructions : i) Approximately 15 minutes is allotted to read the question paper and revise the answers. ii) All questions are compulsory except Q. nos.18 to 23 where general option is given. iii) The question paper consists of 23 questions. iv) Marks allocated to every question are indicated against it. N.B: Check to ensure that all pages of the question paper are complete as indicated on the top left side. 1. Choose the correct answer from the given alternatives: 10x1=10 i. Who is responsible for the consistency of the delivery dates with the delivery notes? a) The contractor b) The ordering person c) The delivery person d) The retailer ii. It consists of a large self-contained shopping area with many connected outlets. a) Strip-shopping centre b) Shopping area c) Regional shopping mall d) Departmental store iii. A relatively very small market located near residential area is a a) Departmental store b) Hyper market c) Super market d) Convenience store iv. Health and safety risk caused by chemicals or working with chemicals may cause a) Asthma b) loss of memory c) Dysentery d) hearing loss v. Brainstorming is a good opportunity for the team to a) develop new strategy b) stay balanced c) cultivate self-discipline d) exchange ideas vi. Being able to communicate effectively is one of the most important a) values b) life skills c) verbal communication d) oral communication vii. The ability to do things without someone or something influencing us is a) self-confidence b) self-awareness c) self-motivation d) self-esteem viii. Which of the following shortcut key is used to save file? a) Ctrl+s b) Ctrl+p c) Ctrl+v d) Ctrl+x ix. People who start business to satisfy the needs of people are called a) wage employed b) self-employed c) businessman d) producer

-2- NB-T/R(V)/1 x. Which organization has made the Sustainable Development Goals? a) United Nations b) UNESCO c) UNICEF d) WHO Answer the following questions in one word or one sentence: 2. What is the load of a pallet? 1 3. State any one important point on goods delivery procedure. 1 4. What is hyper market? 1 5. List any two safety accessories used in retail store operation. 1 6. Write the full form of SAIL. 1 7. In SMART goal setting, what does the letter ‘S’ and ‘A’ stand for? 1 8. Write any one quality that successful entrepreneurs have. 1 9. What are Sustainable Development Goals? 1 Answer the following questions in 20-50 words: 10. When is a delivery considered to be accepted? How is the reporting done? 1+1=2 11. Differentiate between independent retailer and chain retailer. 2 12. Mention any two duties and responsibilities of store assistant. 2 13. Write any two important points to prevent injuries as a result of carrying heavy loads. 2 14. Write any two safety ways to dispose waste in retail store operation. 2 15. List any two responsibilities of an employee in retailing. 2 16. Mention any two points to develop a good work habit. 2 17. What is posture? Give an example. 1+1=2 Answer any four from the following questions in 60-100 words: 18. Briefly explain the rights of the contractor in case the delivery fails to meet the specific requirements. 4 19. Explain any four different types of customers. 4 20. Explain any four types of store-based sellers. 4 21. Mention any four ways to store chemicals safely. 4 22. Briefly explain any four reasons why teamwork is important in workplace. 4 23. Explain the hardware and software of the computer. 2+2=4 ******************************************