CBSE Class 12 Question Paper 2026 Solution Tourism

FOR CBSE CLASS 12 EXAM PREPARATION

CBSE Class 12 2026
Question Paper
Solution · Tourism
EXAM YEAR TYPE SUBJECT

CBSE Class 12 2026 Question Paper Solution Tourism

Notes · Sample Papers · Previous Year Papers · Mock Tests

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a Marking Scheme
Strictly Confidential a
(For Internal and Restricted use only)

Senior Secondary School Certificate Examination, 2026 ( XIIth)
SUBJECT NAME TOURISM (806) (Q.P. CODE 330)

General Instructions: -

The CBSE has decided to introduce On Screen Marking (OSM) for the evaluation of Class XII
1
o m
m
answer Book with the 2026 Examination.
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.
You are aware thatcoevaluation is the most important process in the actual and correct assessmentsem
e m A small mistake in evaluation may lead to serious problems which may affectlathe
of the candidates.

l
future ofasthe candidates, education system and teaching profession. To avoid mistakes,
a g it is
ag that before starting evaluation, you must read and understand the spot evaluation
2
requested
guidelines carefully.
“Evaluation policy is a confidential policy as it is related to the confidentiality of the
examinations conducted, evaluation done and several other aspects. Its leakage to public in
any manner could lead to derailment of the examination system and affect the life and future
3
of millions of candidates. Sharing this policy/document to anyone, publishing in any
magazine and printing in Newspaper/Website, etc. may invite action under various rules of
o m
the Board and IPC.”
c
. in the Marking Scheme. It should not be done
m
eother consideration. Marking Scheme should be strictly
Evaluation is to be done as per instructions provided
s
according to one’s own interpretation oraany
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adhered to and religiously followed.gHowever, while evaluating, answers which are based on
a
latest information or knowledge and/or are innovative, they may be assessed for their
4
correctness otherwise and due marks be awarded to them. In Class-XII, while evaluating two
competency-based questions, please try to understand given answer and even if reply is not
from marking scheme but correct competency is enumerated by the candidate, due marks
should be awarded.
The Marking scheme carries only suggested value points for the answers.

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These are in the nature of Guidelines only and do not constitute the complete answer. The students
m can have their own expression and if the expression is correct, the due marks c
.should be awarded
c. o accordingly.
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a by each evaluator on
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The Head-Examiner must go through the first five answer books evaluated

g the first day, to ensure that evaluation has been carried out asaper the instructions given in the
a 6 Marking Scheme. If there is any variation, the same should be zero after deliberation and
discussion. The remaining answer books meant for evaluation shall be given only after ensuring
that there is no significant variation in the marking of individual evaluators.

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Evaluators will mark ( √ ) wherever answer is correct. For wrong answer CROSS ‘X’ be marked.

7 Evaluators will not put right (✓) while evaluating which gives an impression that answer is correct
and no marks are awarded. This is most common mistake which evaluators are committing.
If a question has parts, please award marks on the right-hand side for each part in the OSM Portal.
8
Marks awarded for different parts of the question will be totaled up by the OSM System.
If a question does not have any parts, marks must be awarded in the left-hand margin in the OSM
9
Portal. This may also be followed strictly.

10 No marks to be deducted for the cumulative effect of an error. It should be penalized only once.
A full scale of marks __________ (example 0 to 80/70/60/50/40/30 marks as given in Question
11
Paper) has to be used. Please do not hesitate to award full marks if the answer deserves it.
Every examiner has to necessarily do evaluation work for full working hours i.e., 8 hours every day
and evaluate 20 answer books per day in main subjects and 25 answer books per day in other
12
subjects (Details are given in Spot Guidelines).This is in view of the reduced syllabus and number
of questions in question paper.
Ensure that you do not make the following common types of errors committed by the Examiner in
the past :-
13 ● Answers marked as correct, but marks not awarded. (Ensure that the right tick mark is correctly
and clearly indicated. It should merely be a line. Same is with the X for incorrect answer.)
● Half or a part of answer marked correct and the rest as wrong, but no marks awarded.
While evaluating the answer books if the answer is found to be totally incorrect, it should be marked
14
as cross (X) and awarded zero (0) Marks.
The Examiners should acquaint themselves with the guidelines given in the “Guidelines for Spot
15
Evaluation” before starting the actual evaluation.
The candidates are entitled to obtain photocopy of the Answer Book on request on payment of the
prescribed processing fee. All Examiners/Additional Head Examiners/Head Examiners are once
16
again reminded that they must ensure that evaluation is carried out strictly as per value points for
each answer as given in the Marking Scheme.
If a candidate attempts both alternatives/options in a question where only one option/

17 alternative is required to be attempted, the Evaluator shall award marks in both the options.
The system will take the higher of two scores and disregard the other response.

In a question having two options/alternatives, if a candidate has attempted only one, then
the evaluator shall mark “NA” (Not attempted) against the option that has not been attempted
18
by the candidate.

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a Q.
QUESTION
ag Unit/
Source
Chap.
Page
no. of
Marks

No. Material source
No.
material
1 Answer any 4 out of the given 6 questions on Employability Skills (4 x 1 = 4 marks)

(i) Noun NCERT Unit-1 10-11 Step-1- 0.5
Pronoun Step-2- 0.5
Adjective
m
Verb
om
TOTAL
. co
Adverb
. c (0.5*2=1)
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e m l as
l as
(Any 2 of the above-mentioned options) ag
g
(ii) (B)aSelf-Confidence NCERT Unit-2 33-34 1

(iii) (D) Graphic NCERT Unit-3 45 1

(iv) (A) Meditation NCERT Unit-2 25 1
(B) Yoga
(C) Physical Exercise
(Any 1 of the above-mentioned options) m
(v) (A)Educate c. o NCERT Unit-5 -- 1
(C)Recycle Bank s em
g l a
(Any 1 of the above-mentioned options)
a
(vi) Motivation is derived from the word ‘motive’. It NCERT Unit-2 24 1
indicates a directing behaviour towards a
certain goal.

(In case the student has explained the term
motivation by citing a real-world example,

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marks can be given)
m
c. o Answer any 5 out of the given 7 questions (5 x 1 = 5 marks) sem
2

s em (i) (A) Development of seaside resorts around the CBSE l a 2
Unit-1
g
1
la English Coast Study
a
ag (ii) (A)Lee and Muirhead India Private Ltd.
Material
CBSE Unit-1 3 1
(B)N. Jamnadas and Company Private Ltd. Study
(C) Jeena & Company Material

(Any 1 of the above-mentioned options)

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(iii) (B) 1951 CBSE Unit-1 3 1
Study
Material
(iv) (C) To organize and manage tour CBSE Unit-1 8 1
arrangements for incoming tourists Study
Material
(v) (B) Brownell Travel CBSE Unit-2 16 1
Study
Material
(vi) (C) To ensure customers receive a refund or CBSE Unit-2 17 1
an equivalent holiday Study
Material
(vii) (C) National chains, often owned by CBSE Unit-2 20 1
international conglomerates Study
Material
3 Answer any 6 out of the given 7 questions (6 x 1 = 6 marks)

(i) (C) Comparison of flight and hotel across CBSE Unit-2 21 1
companies Study
Material
(ii) (C) 877 million CBSE Unit-3 24 1
Study
Material
(iii) (A) 1914 CBSE Unit-3 25 1
Study
Material
(iv) (A) 1 Km CBSE Unit-3 29 1
Study
Material
(v) (C) They require more energy and fuel to climb CBSE Unit-3 29 1
Study
Material
(vi) (D) Online Travel Agency CBSE Unit-4 37 1
Study
Material
(vii) (A) Tourists CBSE Unit-4 38 1
Study
Material
4 Answer any 5 out of the given 6 questions (5 x 1 = 5 marks)
(i) (C) It is a pre-arranged tour for a group with CBSE Unit-4 41 1
common services like transport, Study
accommodation, and meals. Material
(ii) (D) Foreign Independent Traveller CBSE Unit-4 42 1
Study
Material
(iii) (C) 1855 by Thomas Cook CBSE Unit-5 45 1
Study
Material
(iv) (A) Place of residence of the tourists CBSE Unit-5 45 1
(D)Motivation Study
Material
(Any 1 of the above-mentioned options)
4

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s em CBSEg l a
a (v) (A)India
(B)Europe a Unit-5 --
Study
1

(C)United States of America Material
(D) Africa

(Any 1 of the above-mentioned options)
(Marks to be given if attempted)

(vi) (B) Luxury cruise liner for high-end tourists
CBSE Unit-5 48 1
m
om
Study
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. c Material
e m
5 Answer any 5 out of the given 6 questions (5 x 1 = 5 marks)
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a s
l Commission 1 a
g
a g
(i) (A)Agent’s
(B)Salaries of administrative staff
CBSE
Study
Unit-6 57

(C)Accommodation and Food Material
(D) Sightseeing and Excursions

(Any 1 of the above-mentioned options)
(Marks to be given if attempted)

m
(ii) (B) Total expenditure for acquiring various
c. o CBSE Unit-6 55 1
components of services
e m Material Study

s
(iii) (C) Done methodically to reduce aunwanted
l CBSE Unit-6 55 1
expenditures
ag Study
Material
(iv) (A) Achieve the breakeven point and earn profit CBSE Unit-6 60 1
with a markup. Study
Material
(v) (A)NTO CBSE Unit-7 -- 1
(B)ASTA Study
(C)PATA Material
(D) TAAI
m
m (Any 1 of the above-mentioned options)
c. o (Marks to be given if attempted) .co
m s em
s e g la --
g la (vi) (A)GDS Operations CBSE a
Unit-7 1
a (B)Standardisation of air transport policies and Study
regulations. Material
(C)Cruise Line Operations
(D) Hotel and Restaurant approval

(Any 1 of the above-mentioned options)
(Marks to be given if attempted)

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6 Answer any 5 out of the given 6 questions (5 x 1 = 5 marks)
(i) (D) UNESCO CBSE Unit-7 70 1
Study
Material
(ii) (B) Ensure appropriate development and CBSE Unit-7 63 1
promotion of the nation as a tourism Study
destination. Material
(iii) (A) It provides a global inventory of travel CBSE Unit-8 83-84 1
products to travel agents and OTAs Study
Material
(iv) (A) American Airline CBSE Unit-8 84 1
Study
Material
(v) (C) EXPEDIA CBSE Unit-8 84 1
Study
Material
(vi) (B) Data networks and databases CBSE Unit-8 85 1
Study
Material
SECTION B: SUBJECTIVE TYPE QUESTIONS

Answer any 3 out of the given 5 questions on Employability Skills (3 x 2 = 6 marks)

7 The four skills are: - NCERT Unit-1 1 Step-1- 0.5
 Listening Step-2- 0.5
 Speaking
Step-3- 0.5
 Reading
 Writing Step-4- 0.5

TOTAL
(0.5*4=2)

8 The 4 ways to manage stress: - NCERT Unit-2 26 Step-1- 0.5
Step-2- 0.5
•Keep your thoughts in the present.
Step-3- 0.5
• Talk to friends and family for comfort.
• Practice meditation and yoga. Step-4- 0.5
• Stay positive and analyse what is going
wrong in a certain situation. Resolving the
TOTAL
situation is easy once understood.
• Maintain an accomplishment sheet and enter (0.5*4=2)
even small achievements.
• Whenever you feel negative thoughts are
taking over, take a look at your
accomplishment sheet.

6

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a (Any 4 of the above mentioned options)
(Any other relevant point can be ag
considered, like reading books, Playing
Games, physical exercise, listening to music
etc)

9 Answer Part-1 NCERT Unit-3 53-54 Part-1
Text formatting is necessary in a spreadsheet 01
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because:
om . co
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• They are easy to read and understand.
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• Important points are clearly highlighted.
e l as
a s ag
(Any l other relevant point can be
ag
considered)

Answer Part-2 Part-2
Two ways to formatting content: Step-1- 0.5
(i) Change text style and font size Step-2- 0.5
(ii) Align (arrange) text in a cell
(iii) Highlight text
TOTAL
(Any other relevant point can beom
m
considered, like Border, Fill Colour, Text.c (1+0.5*2=2)

Rotation, style, theme, etc.) s e
g l a
10 The 4 government schemes that a help small- NCERT Unit-4 92 Step-1- 0.5
scale entrepreneurs gain capital are: Step-2- 0.5
(i) Government Mudra Yojana
Step-3- 0.5
(ii) Credit Guarantee Scheme
(iii) Stand-up India Scheme Step-4- 0.5
(iv) Startup India Schemes
(v) Make in India Scheme
TOTAL
m(0.5*4=2)
.co
(Any 4 of the above options)
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(Any other relevant scheme can be

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considered)
s
la 112
las These are some plants that are used to make NCERT
g
Unit-5
a
Step-1- 1

ag our home toxin-free:
 Areca Palm
Step-2-1

 Rubber Plant TOTAL

(Only 2 names are required) (1*2= 2)
(Any other relevant plant can be
considered)

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Answer any 3 out of the given 5 questions in 20 – 30 words each (3 x 2 = 6 marks )

12 Destination Management Companies/ Ground CBSE Unit-1 8 2
Operators: These are commonly known as Study
handling agencies, and their main function is to Material
organize tour arrangements for incoming
tourists on behalf of overseas operators.
13 Short-range aircraft: CBSE Unit-3 26 Step-1- 1
 Bombardier’s CRJ series and Study
Step-2-1
Embraer’s ERJs are examples of Material
planes.
TOTAL
 Small Capacities (30-100 passengers)
(1*2= 2)
 These travel over relatively short
distances.
 They are usually referred to as regional
jets.
 Point-to-point services between large
city pairs.

(Any 2 of the above-mentioned points)
14 Pre-requisites in itinerary preparation CBSE Unit-4 39 Step-1- 0.5
• Approx date and month of travel Study
Step-2- 0.5
• Total no. of pax Material
Step-3- 0.5
• Mode of transportation
• Class of accommodation Step-4- 0.5
• Local transportation
• Budget
TOTAL
• Extra service
(0.5*4=2)
(Any 4 of the above-mentioned points)
15  An escorted tour is accompanied by CBSE Unit-5 46 Step-1- 1
qualified, trained, and experienced tour Study Step-2-1
managers or guides. Material
 They provide information and TOTAL
assistance to the group at the origin, en
route, and the destinations. (1*2= 2)
 Tour escort provides timely assistance
and advice about the seating
arrangements in flight, trains, and
coaches.

(Any 2 of the above-mentioned points)
16 Sites that actually read fare information from CBSE Unit-8 85 2
the screen of other sites and reports them to Study
the consumer. Material

8

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s em Answer any 2 out of the given 3 questions in 30– g l a
a a50 words each (2 x 3 = 6 marks)
17 Answer Part-1 CBSE Unit-1 06, 11 & Part- 1
Study &2 20
Step-1- 1
Main source of income for the travel agency Material
Step-2- 1
 Commission: - A fixed percentage of
the main element of the price is paid to
the agent as commission. TOTAL
 Mark Up Price: - The difference
m
co
(1*2=2)

om .
between retail price and wholesale cost.

. c em
m
Answer Part-2
e l as
as
Airlinel commission structure for travel ag
ag changed due to:
agencies
Part-2
Shrinking Airlines commission 01

OR
TOTAL
The Internet (2+1=3)

m
.co
OR
Development of airlines CRS
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18 ag CBSE
Study
Unit-6 57 3

Material

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s e g la
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a
19 Answer Part-1 CBSE Unit-7 77-78 Part- 1
Study
01
ADTOI: - Association of Domestic Tour Material
Operators of India

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Answer Part-2
Part-2
Objectives of ADTOI Step-1- 0.5
Step-2- 0.5
 To engage in the promotion of Domestic
Tourism Step-3- 0.5
 SUVIDHA: Provision of facilities and Step-4- 0.5
amenities
 SURAKSHA: Guaranteeing safety and
(0.5*4=2)
security for travelers
 SOOCHNA: Upgrading, updating, and
disseminating information TOTAL
(1+2=3)
(Any other relevant objectives can be
considered)
Answer any 3 out of the given 5 questions in 50– 80 words each (3 x 4 = 12 marks)

20 CBSE Unit-1 10 4
Study
Material

10

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a 21 Answer Part-1
a Unit-4 36,37
Study 40
& Part- 1
01
Material
An itinerary is a tour plan. An itinerary includes
date, day, time duration and points of interest
between the destinations, on the way to the
destination, the special features of the tour and
happenings at the destination etc.

OR
m
om
An itinerary is the combination of the different
. co
. c
components of tourism to form a product ready
em
for sale.
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l Part-2 ag
a g
Answer
Part-2

Step By Step Procedure 03

om
TOTAL
c
m.
(1+3= 4)

s e
g l a
a

22 Answer Part-1 CBSE Unit-5 47 & 48 Part-1
m
c. o Step-1-
Study
1
m Importance of accommodation in package tour Material

m .co  Accommodation is an important
s e m Step-2- 1

s e component of package tour and it
g la (1*2=2)

g la constitutes almost one third cost of
package. a
a  There are primary and supplementary
accommodation.

(Any other relevant point can be
considered)

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Answer Part-2
Part-2
Step-1- 1
Importance of transportation in package tours.
Step-2- 1
Airlines: Air travel is an important component (1*2=2)
in the package tour segment. This includes
domestic and international airlines tickets and
onboard services. TOTAL
Railways: Tour operators include the train (2+2=4)
travel and other on-board services in domestic
sector. It is an important mode of travel to
reach various off-thebeaten- track destinations
as air connectivity is limited in many countries.
For example, the Indrail pass, Eurail Pass.

Car Rental Service: Luxury car service is an
important element of package tour as it
primarily needed at the time of arrival,
departure and sightseeing.

Luxury Coach Service: All the conventional
package tours include the luxury coach
services provided it is a group travel. Each
tourist coach is customized with elevated
bucket seats, white window glass, micro
phone, air conditioning and a refrigerator

Cruise or Ferry Services: Cruise Liners
themselves promote the all-inclusive
packages. They include room, food, drink,
sightseeing, entertainment, casino, etc.

(Any 2 of the above-mentioned points)
(Any other relevant point can be
considered)

23 Answer Part-1 CBSE Unit-6 60 & 61 Part-1
Study
01
(Mark to be given for any relevant Material
explanation of pricing strategy)

Answer Part-2
Pricing Strategies

 Rack Rate Pricing: It is full rate before
discounts are given. It is generally

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a printed in the tour brochures for the
forthcoming season. ag
 Seasonal Pricing: A wide mix of pricing
of package tour is set to cater low, high
and shoulder seasons as tourism is
largely driven by the season. Part-2
 Last Minute Pricing: It is common Step-1- 1.5
method of giving discount from the daily
Step-2- 1.5
quoted price in order to close booking.
m
om
It is put in flash item on the website for (1.5*2=3)
. co
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last minute booking.
e m

e m
Per Person Pricing: This type of
l as
l as
pricing is set per person or for each
TOTAL
ag
ag category service. It can be per adult or
child or additional person.
(1+3=4)

 Per Unit Pricing: It is set of price for
one unit of package. It may include
husband and wife with children (cost
free). Sometimes, the package includes
room, transfer and sightseeing cost.
The room rate generally includes
breakfast as per the European Plan
m
(EP).
m .co
 Cost-Based Pricing: This type of
s e
a
pricing strategy is used to make over the
l
ag
cost in order to reach at the breakeven
point. It calculates the average cost of
each element of services in the package
tour and add a markup over an above
the average cost to earn profit.
 Competition-Based Pricing: This
pricing strategy takes tab of the prices
of its competitors in order to tag the
price of its own product. Price may be
m
m set at the same price of competitor or it
.co
m .co may be a little above or below the price
s e m
la
of competitor.
s e g
la
 Consumer-Based Pricing: This is a
g form of pricing that is primarily set to a
a target customers by taking the
affordability and quantity of purchase
into consideration.

(Any 2 of the above-mentioned pricing
strategies)

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Page 13 of 14

24 The following are the main rules prescribed by CBSE Unit-7 67-68 Step-1- 0.5
the DoT for the approval of travel agencies: - Study
Step-2- 0.5
1. Application shall be in the prescribed form Material
Step-3- 0.5
and shall be addressed to the Additional
Director General, Ministry of Tourism, Govt. of Step-4- 0.5
India, New Delhi and to be submitted in Step-5- 0.5
duplicate.
Step-6- 0.5
2. The Travel Agency should have been in
operation for a minimum period of one year Step-7- 0.5
before the date of application. Step-8- 0.5
3. The minimum office space should be 250sq
ft.
4. the travel agency has a minimum paid up
capital of Rs. 3Lakh duly supported by audited
balance sheet.
5.The travel agency should be approved by TOTAL
IATA. (0.5*8=4)
6. The travel agency should be in charge of full-
time member who is adequately trained and
experienced in matter regarding ticketing,
transportation and itinerary etc.
7. the travel agency is an income tax assessee
and has filed ITR for current assessment year.
8. The travel agencies should employee
regional guide trained and licensed by MoT,
Govt. of India or State govt.
9. There should be minimum 4 qualified staff
out of which 2 should have degree/diploma in
travel and tourism from recognized university.
10. For outsourcing any of the services relating
to tourists, the travel agencies shall Use
approved specialized agencies.
11. The TA will be required to pay a non-
refundable fee of Rs 3000/- while applying for
recognized and renewal.
12. Recognition will be granted to the Head
Office of TA. The branch office will be
approved along with the head office.
13. The Travel Agency granted recognition
shall be entitled to such incentives and
concessions as may be granted by the
Government from time to time and shall abide
by the terms and conditions of recognition as
prescribed from time to time.

(Any 8 of the above-mentioned points)

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